Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Washing machine repair
Customer Service
Quality
Value
Very helpful and informative engineer. Initial visit to find problem, part ordered and returned to fit this.
Customer in Somerset Posted on 20/03/2023 , work completed 20/03/2023
Good job, fixed washing machine, nice repair man.
Customer Service
Quality
Value
Matthew arrived on time and quickly got on with the job in question, he was polite and chatty while doing a good job of fixing the washing machine, the machine was put back in place and Matthew cleaned up though he didn't make a lot of mess. I was very pleased with Matthew he was a really nice man, would defiantly recommend Matthew and the company.
Customer in Somerset Posted on 10/03/2023 , work completed 02/03/2023
Samsung door repair.
Customer Service
Quality
Value
My Samsung fridge freezer arrived with a dent in the door. Samsung arranged the repair. Communication was excellent and Matthew had the door replaced in no time. Brilliant service, would recommend.
Mark in Devon Posted on 08/03/2023 , work completed 08/03/2023
Very efficient courteous team
Customer Service
Quality
Value
The Repair guys arrived promptly and repaired our Samsung dual flex oven very quickly and efficiently under its warranty/guarantee. They also gave me some great advice on the various functions of the oven which was a bonus. We are happy customers now.
Customer in Devon Posted on 07/03/2023 , work completed 07/03/2023
Brilliant service!
Customer Service
Quality
Value
John Andrews came out after a day of snow to catch up and repair my washing machine. They kept us informed of what was going on (delays because of the snow), arrived at the time he stated, and did a wonderful job. They were clean, tidy & polite as well.
Which? Trusted Traders Consumer Posted on 26/01/2023 , work completed 19/01/2023
Excellent customer service
Customer Service
Quality
Value
John came to repair our hob. Very polite and courteous - extremely knowledgeable - clean and tidy worker - ordered the parts and repaired the hob within a week. One extremely satisfied customer - Thank you John!
Stephen in Devon Posted on 26/01/2023 , work completed 25/01/2023
Great service
Customer Service
Quality
Value
These guys were called out by Richer Sounds to fix my TV. Very prompt service. I was kept informed throughout every step of my repair( including where parts were ordered, their arrival and completion) I was given a time frame for everything and always kept informed of any developments. My TV is back, fixed and looking at the paperwork has been given a full service. I would not hesitate to use this company again. All of this and I never left my home either .
Steve in Plymouth Posted on 24/01/2023 , work completed 24/01/2023
Excellent service
Customer Service
Quality
Value
The Repairguys attended on behalf of Richer Sounds, from whom I'd bought our television in 2019. Quick and accurate diagnosis, effective repair. They did what they said they would when they said and would. Highly recommended. And thanks to Richer Sounds' six-year guarantee, there was nothing to pay.
Customer in Plymouth Posted on 22/01/2023 , work completed 17/01/2023
Excellent service
Customer Service
Quality
Value
The Repairguys have been out to us twice now. Once for our washing machine and just recently to fix our tumble dryer. They have always been very courteous, professional and sorted our issues out swiftly. Great service
Customer in Cornwall Posted on 21/01/2023 , work completed 19/01/2023
Brilliant
Customer Service
Quality
Value
Can’t praise Scott highly enough. Came to fix my tv (under warranty) which needed a new main board. He phoned to let me know he was on his way, and arrived when he said he would. Friendly and polite, and did the work speedily and efficiently. Wouldn’t hesitate to use again.
Carole in Devon Posted on 20/01/2023 , work completed 20/01/2023