Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great work by Mathew
Customer Service
Quality
Value
Tumble dryer not heating. Mathew explained what he was doing, removed the back and reset the thermostat. Easy (when you know what you doing!) Which Mathew did. Also gave me advise on using the tumble dryer as it is in the garage. Would recommend Mathew. Very efficient.
Customer in Devon Posted on 19/11/2024 , work completed 19/11/2024
Craig is brilliant
Customer Service
Quality
Value
Having had a repeating fault with my TV, Craig has attended to collect and return the TV on three occasions. Each time he’s been polite, very helpful and friendly. No hesitation to have Craig / RepairGuys attend for work, although hopefully the TV is not requiring attention again soon.
Customer in Cornwall Posted on 22/09/2024 , work completed 02/07/2024
Tumble dryer
Matthew the engineer came today and was very polite,didn’t leave a mess and very helpful. Top marks all round.
Customer in Cornwall Posted on 03/06/2025 (Reviewer did not use service)
Sony Tv warranty repair.
Customer Service
Quality
Value
Appliance care Ltd working on behalf of John Lewis, where very professional, great communication, on time for the appointment Craig the service engineer was very helpful and friendly and courteous ,Craig replaced the main circuit board on my Sony TV, this rectified the TV,he did a great job.very happy.
Customer in Devon Posted on 03/06/2025 , work completed 03/06/2025
As expected
Customer Service
Quality
Value
Craig communicated well, was knowledgeable and presentable, and fixed the LG TV the first time. I’d recommend the service received.
Customer in Plymouth Posted on 10/06/2025 , work completed 10/06/2025
Excellent service all around
Customer Service
Quality
Value
Friendly, fast, and efficient. Took less than a week to order and less than 30 minutes to install the new part.
Customer in Devon Posted on 11/06/2025 , work completed 02/06/2025
Great TV repair!
Customer Service
Quality
Value
Scott from Repair Guys came out and fixed my TV very quickly. He left no mess and the whole experience was top notch. He was very polite and well presented, doing a fantastic job of representing his company. Thanks Scott!
Customer in Dorset Posted on 11/06/2025 , work completed 10/06/2025
Great service
Customer Service
Quality
Value
Craig from the Repairguys was brilliant. He arrived at the specified time, took away our faulty TV and within a week had returned the TV repaired at the specified time. What more can you ask? Highly recommended.
Customer in Devon Posted on 13/06/2025 , work completed 13/06/2025
Excellent as always
Customer Service
Quality
Value
Kieran has always been so attentive in his work, such a lovely person to welcome into my home and even said hello to my dog. Every appliance he has worked on has worked wonderfully after.
Customer in Plymouth Posted on 28/06/2025 , work completed 27/06/2025
Fast appointment and fixed quickly
Customer Service
Quality
Value
Our washing machine failed to complete a cycle so I called for a repair. I was given an appointment the next morning and Matthew arrived by 8.30 - amazing since I only requested it the afternoon before. He was informative and fixed the issue within 30 minutes (replace pump). Very happy with the speed and quality of service.
Customer in Devon Posted on 14/05/2025 , work completed 14/05/2025