Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Outstanding service after Xmas tv smash
Customer Service
Quality
Value
What can I say... My grand babies stayed over Xmas and a toy hit my TV and broke the screen and I spoke to these guys on the 28th picked my TV up on 30th which I thought it would take a week but nope outstanding time scale and camr back like new today what more can I ask for perfect service by ones that understand how you feel to be without something you need to for to long Well done guys thank you so much
Customer in Plymouth Posted on 06/01/2023 , work completed 06/01/2023
Good job, fixed washing machine, nice repair man.
Customer Service
Quality
Value
Matthew arrived on time and quickly got on with the job in question, he was polite and chatty while doing a good job of fixing the washing machine, the machine was put back in place and Matthew cleaned up though he didn't make a lot of mess. I was very pleased with Matthew he was a really nice man, would defiantly recommend Matthew and the company.
Customer in Somerset Posted on 10/03/2023 , work completed 02/03/2023
Repairs to fridge.
Customer Service
Quality
Value
Initial visit to diagnose problem and order part. Took longer than I would have hoped. Second visit saw wrong part had been ordered but the engineer John was fantastic. He had the required part on his van and fitted it with no fuss. He was very professional and explained what was wrong with the fridge and what had been done to make it right. He was clean and tidy, very helpful and left the room and appliance set up as we wanted. Could not have been any better. Thanks to John for the great job done.
Keith in Devon Posted on 22/03/2023 , work completed 21/03/2023
Matthew, what a man
Customer Service
Quality
Value
Grand job. Turned up on time, is kind, courteous, friendly, knowledgeable, clean and quick. What a professional. Good to see companies can still deliver.
Andrew in Somerset Posted on 23/03/2023 , work completed 23/03/2023
Great service
Customer Service
Quality
Value
John concluded that one of the motor brushes were burnt out on our Samsung washing machine. To be on safe side he replaced the motor and fully tested the machine. Good service and very neat and tidy. Just as well it was done under Samsung warranty!
Customer in Devon Posted on 28/03/2023 , work completed 28/03/2023
washing machine
Customer Service
Quality
Value
John Andrew called on us on Bank Holiday afternoon to repair our washing machine, he was very polite and tidy in his work, his knowledge of Samsung was very good, think he could have taken the machine apart blindfolded, an asset to your company, no complaints .
Customer in Cornwall Posted on 11/04/2023 , work completed 10/04/2023
Excellent service.
Customer Service
Quality
Value
Engineer arrived on time. Diagnosed problem quickly and is sending report to Domestic and General stating machine is unsafe.
Customer in Devon Posted on 07/06/2023 , work completed 07/06/2023
Excellent work - knowledgeable technician
Customer Service
Quality
Value
Matthew from RepairGuys was outstanding. So knowledgeable about the Samsung tumble dryer, how to maintain it and use it efficiently. Thank you!🙂
Customer in Devon Posted on 19/06/2023 , work completed 19/06/2023
Fast and efficient service
Customer Service
Quality
Value
This job resulted in a new main PCB being replaced in my year old washing machine within 5 year warranty
Customer in Devon Posted on 23/05/2023 , work completed 23/05/2023
Ref 2412048 LG tv Update
Customer Service
Quality
Value
The update to the TV was completed very efficiently by a very courteous engineer. The engineer informed me by text a day before that he had the part and he let me know exactly when he would arrive. I would highly recommend this engineer.
Customer in Plymouth Posted on 24/05/2023 , work completed 23/05/2023