Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
Matthew arrived at 8am for his 8-11am time slot. He worked to repair the electrics on our freezer display as the parts are no longer available. He did an excellent job and we had a lovely chat while he was working. He left everything clean and tidy as was very professional and courteous. Highly recommended
Customer in Devon Posted on 28/11/2025 , work completed 28/11/2025
Matthew, fabulous trader
Customer Service
Quality
Value
Matthew was amazing. Friendly chatty explained everything he was doing. Really great trader. Would happily use him again. And was friendly with our dog. Fabulous customer service
Customer in Devon Posted on 07/11/2025 , work completed 07/11/2025
Great Work, very professional.
Customer Service
Quality
Value
Fantastic communication, didn't have to wait long for an engineer to come out, problem diagnosed and explained thoroughly with detailed synopsis of work needed and time frame. Very polite and professional.
Customer in Devon Posted on 13/11/2025 , work completed 13/11/2025
Great customer service
Customer Service
Quality
Value
The engineer, was friendly polite and accommodating when giving me his arrival time. Once arrived he showed exceptional customer service in ensuring the TV was working, removing any rubbish and TV correctly positioned. Nothing was too much trouble. 10/10
Customer in Devon Posted on 09/12/2025 , work completed 09/12/2025
Great job
Great service , turned up on time in fact called as was in the area a few days earlier I was home and it was sorted walkers by 2 days, very helpful and professional my service engineer was called Mathew Well done Mathew a job well done !!!
Customer in Devon Posted on 17/12/2025 (Reviewer did not use service)
Great service
Customer Service
Quality
Value
Craig had dealt with out faulty TV from the start. On his first visit he diagnosed the fault. On his second visit he brought the new part and fitted it with no problem. On both occasions he was polite and explained things as he went along. Craig is an asset to the company and has a good range of knowledge.
Customer in Devon Posted on 19/12/2025 , work completed 19/12/2025
Friendly and Professional
Customer Service
Quality
Value
Had my TV repaired by Craig from the repair guys. He was very friendly and professional and got the job done promptly. A great service.
Customer in Plymouth Posted on 31/10/2025 , work completed 31/10/2025
Great work and on time
Customer Service
Quality
Value
Craig was extremely punctual, a fast worker, took his shoes off and communicated effectively. He was also friendly and pleasant. Can't recommend him too highly.
Customer in Cornwall Posted on 23/12/2025 , work completed 22/12/2025
Successful freezer repair
Matthew came out yesterday to repair the seal on my freezer and did a great job. He was professional, efficient, and clearly knew what he was doing. The repair was done quickly and the freezer, one day later, appears to be working perfectly now. Very happy with the service and would definitely recommend Matthew to others.
Customer in Devon Posted on 14/01/2026 (Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
Scott the engineer was both knowledgeable and friendly this is the second time we've used the repair guys via domestic and general and both times the service as been excellent
Customer in Dorset Posted on 20/01/2026 , work completed 20/01/2026