Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great company - would highly recommend!
Customer Service
Quality
Value
Work done to a high standard. Work area left clean and tidy. Communication was excellent, kept me updated all the way through the process. Guy was friendly and knowledgeable. Explained everything he’d done. Would definitely recommend! Keep up the good work ⭐️⭐️⭐️⭐️⭐️
Customer in Somerset Posted on 18/07/2022 , work completed 14/07/2022
Samsung Display
Customer Service
Quality
Value
A fast and efficient service by John Andrew amd my display is now fully functional. Would recommend to anyone.
Customer in Devon Posted on 19/07/2022 , work completed 19/07/2022
Very pleased
Customer Service
Quality
Value
Excellent all round experience.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 14/07/2022
Repair to Samsung Oven
Customer Service
Quality
Value
Great communications re visit time, fast and efficent repair. Helpful advice re product and great aftercare dealing with a glitch that needed sorting. Thank you Matthew.
Customer in Somerset Posted on 29/07/2022 , work completed 28/07/2022
Great Service
Customer Service
Quality
Value
I have been extremely impressed with Repairguys and in particular, John-Andrew; who visited to carry out the initial fault finding/diagnostics, and then the repair once replacement parts had been received. He was professional, friendly and extremely efficient. He also pointed out something that was outside the job requirement... something that will increase the efficiency of the appliance he repaired going forward. The overall service was good too. Great communication as to when John-Andrew was due to visit (both times), and good communication as to the status of replacement parts. Repairguys come highly recommended from me. We will definitely use them again.
Customer in Devon Posted on 30/06/2022 , work completed 30/06/2022
Great work - oven fixed :)
Customer Service
Quality
Value
Pete came to fix my Samsung oven. Still under warranty. Replaced something and now it works. Friendly and efficient. Would recommend.
Customer in Devon Posted on 11/10/2022 , work completed 10/10/2022
Fast and reliable
Customer Service
Quality
Value
Samsung TV fault diagnosed on first call and part supplied and fitted on second call. Texted to let me know which day call would be and texted the time of the call the evening before in both cases - a great help. Engineer very respectful of our house being careful to remove shoes before entering. Pleasant manner and speedy work. Would highly recommend.
Customer in Devon Posted on 29/09/2022 , work completed 28/09/2022
Brilliant Service
Customer Service
Quality
Value
Matthew came today to repair my Samsung washing machine. Very polite and found the problem quickly and sorted it. Speed and efficiency. All left clean and tidy and with a smile all the time. Excellent service.
Shirley in Somerset Posted on 29/09/2022 , work completed 29/09/2022
Great service
Customer Service
Quality
Value
Matthew attended to our broken diswasher. He was great, efficient and the diswasher was fixed in no time. Highly recommend and will definitely use again.
Customer in Somerset Posted on 09/09/2022 , work completed 08/09/2022
Exceptional
Customer Service
Quality
Value
Exceptional service. The company did as they promised, they worked in a reasonable timeframe. Had to wait for parts, but who doesn't. Craig was professional, courteous and considerate. Wouldn't hesitate to use again.
Which? Trusted Traders Consumer Posted on 15/12/2022 , work completed 29/09/2022