Appliance Care Ltd T/A RepairGuys

Insured Tumble dryer through Domestic & General. First appointment with Ryan T, he listened to what issue was that I'd previously had a week before that was "fixed". Water pump was replaced by another engineer but unfortunately never investigated further so issue not fixed. Ryan basically stripped the inside of our dryer and tested everything he could until the fault was found. Assured me I could use the dryer for short periods until new part arrived. A week later Ryan returned and replaced faulty part and dryer works perfectly. Ryan T is very friendly, approachable and very helpful in the fact he explains what he's doing and what the issues may be. Such a polite person who keeps the area Clean and tidy, although he didn't seem happy to leave the water and fluff on the floor as I insisted to leave it as I hadn't cleaned the kitchen floor knowing he was coming to replace the item lol. Such a credit to your company! Fingers crossed your company is sent out to us if needed again! Well, hopefully the dryer don't break 🤣 Definitely recommended. Excellent updates for appointments and drivers time of arrival.

Repair arranged under warranty by John Lewis. Craig, from the Exeter branch, quickly identified the problem, ordered the required component and arranged to return and replace the screen the following week. Craig is clearly very experienced and familiar with most faults and doesn't mess around; he gets the job done extremely efficiently but with due care. Given today's throw away culture, I am very pleased to have had a repair rather than simply a replacement TV.

Matthew the engineer came today and was very polite,didn’t leave a mess and very helpful. Top marks all round.

Appliance care Ltd working on behalf of John Lewis, where very professional, great communication, on time for the appointment Craig the service engineer was very helpful and friendly and courteous ,Craig replaced the main circuit board on my Sony TV, this rectified the TV,he did a great job.very happy.

Craig communicated well, was knowledgeable and presentable, and fixed the LG TV the first time. I’d recommend the service received.

Friendly, fast, and efficient. Took less than a week to order and less than 30 minutes to install the new part.

Scott from Repair Guys came out and fixed my TV very quickly. He left no mess and the whole experience was top notch. He was very polite and well presented, doing a fantastic job of representing his company. Thanks Scott!

Craig from the Repairguys was brilliant. He arrived at the specified time, took away our faulty TV and within a week had returned the TV repaired at the specified time. What more can you ask? Highly recommended.

Kieran has always been so attentive in his work, such a lovely person to welcome into my home and even said hello to my dog. Every appliance he has worked on has worked wonderfully after.

Matthew came to diagnose our fridge/freezer, which was still under warranty, and then returned a week later to fit the new part. Texted before arrival with the ETA, arrived on time & completed the job. Very professional, courteous, and extremely knowledgeable in his field of expertise. Highly recommended. Thank you!