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Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
RepairGuys Pete
Customer Service
Quality
Value
Pete repaired our Samsung Washing Machine after the seal on the door was damaged. He explained what could have caused it and what we should do differently. Highly professional repair.
Customer in Cornwall Posted on 22/05/2023 , work completed 22/05/2023
Recommended
Fab service by Kieren Ref 30112
Customer Service
Quality
Value
Prompt arrival and carried out the job quickly and efficiently! Fab customer service skills - nothing seemed too much trouble and very friendly to chat to while doing the repair on the washing machine. Kieren is a credit to the company and be sure to use again for any future repairs!
Customer in Plymouth Posted on 30/05/2023 , work completed 27/05/2023
Recommended
Professional, Efficient, Friendly and Tidy
Customer Service
Quality
Value
Matthew came to repair our washing machine under warranty. He was very friendly and happy to answer any questions I asked. He was super efficient and really tidy, taking away any packaging, despite my offering to take it. He removed the faulty parts and fitted the new parts in no time at all. He knew exactly what he was doing, and he did it well. I couldn't be happier. Thank you..
Customer in Devon Posted on 01/06/2023 , work completed 01/06/2023
Recommended
Exemplary Work
Customer Service
Quality
Value
Kieran of ‘Repair Guys’ was very professional and courteous in his manner. His work was exemplary and timely and we would commend him most highly.
Customer in Plymouth Posted on 07/06/2023 , work completed 07/06/2023
Recommended
Pleasant Experience
Customer Service
Quality
Value
Craig was fantastic, quick and couldn't do enough for me. Overall service was brilliant.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 01/06/2023
Recommended
Excellent work - knowledgeable technician
Customer Service
Quality
Value
Matthew from RepairGuys was outstanding. So knowledgeable about the Samsung tumble dryer, how to maintain it and use it efficiently. Thank you!🙂
Customer in Devon Posted on 19/06/2023 , work completed 19/06/2023
Recommended
Very impressed
Customer Service
Quality
Value
Our ice dispenser broke in our fridge, we were covered under the warranty and can't fault the fantastic service we had a getting it resolved from the repair guys in Exeter. I spoke a couple of times with the lovely lady in the office, who couldn't have been more helpful and Hayden who came out twice, first to assess the problem and then a week later to fix it was absolutely brilliant. Brilliant and professional service and staff and would highly recommend
Customer in Devon Posted on 07/07/2023 , work completed 07/07/2023
Recommended
Professional and courteous
Customer Service
Quality
Value
Very pleasant experience. Scott Chidgey arrived, setup work bench, started work on tv and replaced main PCB and power ECB in less than 30 minutes. Very polite and informative.
Customer in Devon Posted on 01/07/2023 , work completed 28/06/2023
Recommended
Beko built in dishwasher
Customer Service
Quality
Value
I was visited by Matt at the time slot allocated. He called to say he was on his way and was on time! The service was prompt and efficient, and the problem was found quickly. The machine was not repairable, so it was reported immediately to the insurers, I'm waiting on my new appliance. Thank you.
Customer in Devon Posted on 16/08/2023 , work completed 08/08/2023
Recommended
Excellent service
Customer Service
Quality
Value
I had a terrible time with Samsung when my washing machine stopped working. They reduced me to tears, and made life so stressful , but these guys saved the day! They are beyond superb, so kind so understanding and so very supportive! I can not praise them enough …… superb service, above and beyond! Thankyou Hayden and Darren so very much! ❤️
Customer in Devon Posted on 08/09/2023 , work completed 08/09/2023
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.