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Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Samsung TV Repair
Customer Service
Quality
Value
Repair arranged under warranty by John Lewis. Craig, from the Exeter branch, quickly identified the problem, ordered the required component and arranged to return and replace the screen the following week. Craig is clearly very experienced and familiar with most faults and doesn't mess around; he gets the job done extremely efficiently but with due care. Given today's throw away culture, I am very pleased to have had a repair rather than simply a replacement TV.
Customer in Cornwall Posted on 21/02/2024 , work completed 21/02/2024
Recommended
Fixed washing machine
Customer Service
Quality
Value
Matthew came and fixed our Samsung washing machine. Very thorough and helpful. I would happily recommend him.
Customer in Somerset Posted on 17/04/2024 , work completed 11/04/2024
Recommended
Good polite
Customer Service
Quality
Value
Mathew was very polite even though it must have been a long day and very honest in the fact the fridge freezer isn’t repairable
Customer in Devon Posted on 18/04/2024 , work completed 18/04/2024
Recommended
Repair Guys
Customer Service
Quality
Value
We have used Repair Guys previously and their service has always been gold standard. This visit from Matthew was no exception. We got frequent updates about when he would arrive, which he did on time. He was polite, informative and efficient, replacing a faulty element in the oven leaving the place clean and tidy.
Customer in Devon Posted on 24/04/2024 , work completed 24/04/2024
Recommended
Washing Machine Repair
Customer Service
Quality
Value
Matthew, texted us with his arrival time. He was polite and quickly identified the fault with our washing machine which he then fixed leaving the place clean and tidy.
Customer in Devon Posted on 26/04/2024 , work completed 26/04/2024
Recommended
Tumble Drier Repair
Customer Service
Quality
Value
Ref 6342 Matthew repaired our tumble drier today. He was friendly, pleasant & efficient. Great service!
Customer in Devon Posted on 03/04/2024 , work completed 03/04/2024
Recommended
Oven
Customer Service
Quality
Value
As usual the Repair Guys were on the ball as they have always been whenever we have had to call on them. Matthew was professional, competent, pleasant and knowledgeable and informative when he sent texts. We have always used them and always will. Thanks Guys Sheila and Colin Bude,Cornwall
Customer in Cornwall Posted on 17/06/2024 , work completed 12/06/2024
Recommended
Monitor repair done well!
Customer Service
Quality
Value
So I had to report a fault on my Samsung monitor to the main customer care team who gave me loads of wrong information about the repair and such which was frustrating. Luckily Craig from the repair guys contradicted all the bad information by showing up in the time stated, being patient and kind with my dog who's a nervous pup (Added bonus) fixed my monitor really quickly and left it in perfect order. It was a quick, professional and personal visit. Highly recommend.
Customer in Plymouth Posted on 22/06/2024 , work completed 21/06/2024
Recommended
Brilliant service
Customer Service
Quality
Value
Fast response Arrived on time Fixed problem What more do you want Thanks for your great service I’ll use you again
Customer in Devon Posted on 24/06/2024 , work completed 21/06/2024
Recommended
Samsung washing machine
Customer Service
Quality
Value
Matthew the repair engineer was brilliant. Explained everything as he was replacing the faulty pump. Fast and professional service
Customer in Somerset Posted on 01/08/2024 , work completed 01/08/2024
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.