Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great Service as Always!
Customer Service
Quality
Value
Hayden did a great job and has done on all our appliances. Samsung Oven fixed due to a cracked lighting fitting. Has previously serviced our other Samsung appliances with great service. Highly recommend.
Customer in Devon Posted on 31/03/2025 , work completed 31/03/2025
Repairing TV.
Customer Service
Quality
Value
Repairguys came and assessed what needed to be done first of all , Craig then returned with a second technician, Ryan , both were on time and very well mannered. They sorted the problem and were very helpful and cared enough to help place the TV back on the stand, they didn't have to do that . So five star rating for the boys . Thank you again .
Customer in Cornwall Posted on 09/04/2025 , work completed 09/04/2025
Excellent service from Kieren
Customer Service
Quality
Value
Excellent service from Kieren who came to fix my washing machine. He arrived on time, was very efficient, knowledgeable and friendly. I would highly recommend engineer Kieren for any of your white goods repairs!
Customer in Plymouth Posted on 05/07/2025 , work completed 26/06/2025
Effective repair
Customer Service
Quality
Value
Very polite staff on the phone and in person. Kieran was very helpful and pleasant and carried out the repair swiftly and efficiently. The communication was partially good regarding arrival times.
Customer in Cornwall Posted on 08/07/2025 , work completed 01/07/2025
Mending television ref 6342
Customer Service
Quality
Value
Very satisfied with Craig ,very punctual and helpful kept to his word from first coming out and ordering the part . would recommend the repair guys thank you .
Customer in Cornwall Posted on 10/07/2025 , work completed 10/07/2025
Samsung TV screen repair.
Customer Service
Quality
Value
When I called customer service I spoke to a knowledgeable person who talked me through step by step to work out issue with my TV. They identified the screen wad the issue and needed to be replaced. They arranged for a collection of my TV promptly given me a date and approximate time (Craig the rapair guy messaged me when he was on route). Although it did take 2 weeks to repair I could not fault how professional the whole communication process was, from both the telephony agent and Craig. Happy to say TV is still working fine 🙂.
Customer in Cornwall Posted on 16/07/2025 , work completed 10/07/2025
Washing Machine Repair
Customer Service
Quality
Value
Matthew communicated via text before arriving within the allocated time. He was professional, friendly and very helpful. Would recommend to family and friends
Customer in Somerset Posted on 11/04/2025 , work completed 07/04/2025
Work done in the said time
Customer Service
Quality
Value
Very helpful from the start Craig phoned to say he would be earlier than expected, if that was ok, very friendly and made sure that everything was to our satisfaction before he left
Customer in Cornwall Posted on 03/07/2025 , work completed 03/07/2025
Samsung referred a TV guarantee problem to Repair Guys and they were here in a day and responded to Samsung for permission to repair
Customer Service
Quality
Value
Excellent level of service, prompt and efficient. I can quite see why Samsung use them. They replaced a screen on site in not long and everything clean and tidy. Also work done on site so no fuss of a loan machine to place and remove.
Customer in Cornwall Posted on 25/01/2021 , work completed 22/01/2021
LG TV Repair
Customer Service
Quality
Value
An engineer was sent over by LG to repair my 60 inch TV. Super quick panel replacement and very professional. The job was completed within 20', with no mess left behind and with the TV put back where it was originally. Overall very satisfied and would recommend 100%.
Customer in Plymouth Posted on 09/02/2021 , work completed 09/02/2021