Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

459 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
459 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
SAMSUNG TV repair under warranty
Customer Service
Quality
Value
My request for repair under warranty was referred to REPAIRGUYS by Currys, then Samsung. Although, the actual repair was dealt with by Mike, my collection & delivery was done by Scott, who was extremely polite, efficient and on time. He even took off his wet shoes, saving my cream carpet. I had originally paid for the Internet side of the TV to be set up for me this was done again Sending me a time-slot text the day before, eliminated having to wait in all day Thank you
Customer in Devon Posted on 09/01/2025 , work completed 08/01/2025
Great service
Customer Service
Quality
Value
Matthew was punctual, efficient, friendly and informative! Very pleased! Our dog liked him too! Lol
Customer in Somerset Posted on 09/01/2025 , work completed 09/01/2025
Warranty Repair
Thank you Repair Guys for an excellent repair service. The repair was booked and complete in less then two days. Matt was really helpful, not only completing the repair quickly and considerately but also gave some great advice on how to use the machine.
Customer in Somerset Posted on 10/01/2025 (Reviewer did not use service)
Saved my life!
Customer Service
Quality
Value
After a very stressful few days being without my dishwasher, Matthew made a very busy household a lot less stressful! The engineer was here 2 days after requesting a visit, he was friendly & polite, the communication before arrival was fantastic, he arrived on time and my appliance was fixed within 1 hour! I could not be more grateful! Thank you, Matthew!
Customer in Devon Posted on 14/01/2025 , work completed 14/01/2025
Repair by hayden
Customer Service
Quality
Value
Hayden repaired my dryer, he worked really hard and efficiently. Really pleased that my appliance is now up and running again as it should.
Customer in Devon Posted on 31/01/2025 , work completed 31/12/2024
Great customer service
Customer Service
Quality
Value
Hayden came to help fix a problem with our washing machine. Managed to fix and solve it very fast with the right replacement parts. Quick service and very polite.
Customer in Devon Posted on 07/02/2025 , work completed 03/02/2025
Samsung repair by Matthew
Customer Service
Quality
Value
Just great all-around service, not just by Matthew who was helpful and informative but by the office staff who were easily contacted and helped enormously in my dealings with Samsung. Communication by SMS about the repair was prompt and efficient making the whole process stress-free.
Customer in Devon Posted on 10/02/2025 , work completed 07/02/2025
Patient and knowledgable
Customer Service
Quality
Value
Matthew attended my property twice to diagnose and fix an 8 year old dish washer. He has assured me that despite being an older more complex machine he would be able to solve the issue. The communication was seamless and honest and I was kept adrift of what was happening along the way. I can recommend the team and the service for their professional expertise and execution Thanks
Customer in Somerset Posted on 10/02/2025 , work completed 21/01/2025
Excellent
Customer Service
Quality
Value
Excellent service from Scott who called to investigate an issue with my new television under warranty. Having identified the problem he ordered the required new part and returned to fit it, also providing some useful advice. Very efficient and pleasant.
Customer in Dorset Posted on 11/02/2025 , work completed 11/02/2025
Repair fridge freezer
Customer Service
Quality
Value
Matthew was courteous and the job was sorted very quickly explaining what had happened so hopefully it doesn’t again. Thank you
Customer in Devon Posted on 14/02/2025 , work completed 14/02/2025