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Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Very efficient courteous team
Customer Service
Quality
Value
The Repair guys arrived promptly and repaired our Samsung dual flex oven very quickly and efficiently under its warranty/guarantee. They also gave me some great advice on the various functions of the oven which was a bonus. We are happy customers now.
Customer in Devon Posted on 07/03/2023 , work completed 07/03/2023
Recommended
Excellent experience
Customer Service
Quality
Value
We had an issue with a Samsung fridge freezer which wasn’t dispensing water and ice correctly. Matthew diagnosed the fault straight away. Curry’s installer had connected the water and ice feeds incorrectly, so the problem should have been sorted by them , not Samsung. The service I’ve had from Curry’s throughout this problem has been very shabby, shame on them! Matthew was in and out , job done and tested within 10 minutes. Great service!
Customer in Devon Posted on 05/12/2022 , work completed 05/12/2022
Recommended
Excellent service
Customer Service
Quality
Value
The Repairguys have been out to us twice now. Once for our washing machine and just recently to fix our tumble dryer. They have always been very courteous, professional and sorted our issues out swiftly. Great service
Customer in Cornwall Posted on 21/01/2023 , work completed 19/01/2023
Recommended
Brilliant service!
Customer Service
Quality
Value
John Andrews came out after a day of snow to catch up and repair my washing machine. They kept us informed of what was going on (delays because of the snow), arrived at the time he stated, and did a wonderful job. They were clean, tidy & polite as well.
Which? Trusted Traders Consumer Posted on 26/01/2023 , work completed 19/01/2023
Recommended
Fast and convenient
Customer Service
Quality
Value
Brilliant engineer responded next day and fixed new parts. Very helpful and friendly. Wouldn’t hesitate to recommend.
Derek in Devon Posted on 24/03/2023 , work completed 24/03/2023
Recommended
Excellent service
Customer Service
Quality
Value
Arrived on time, courteous, thoughtful and with a smile. Quick repair with no mess. Thank you Craigx.
Customer in Plymouth Posted on 30/05/2023 , work completed 30/05/2023
Recommended
Washing machine
Customer Service
Quality
Value
Great communication from start to finish via the Repair Guy. Matthew arrived on time . Messaged ahead to say he was 25 minutes away. Great knowledge and sound advice infact Matthew was walking manual. Very impressed 👏
Customer in Devon Posted on 02/06/2023 , work completed 02/06/2023
Recommended
Fast , polite and clean after
Customer Service
Quality
Value
Thank you so much for the service provided by Matthew from the Repair Guys on behalf of Samsung . We received his text with the hour that he will be arriving and he was at our door on the dot , came in polite and offered us the best service experience that we have seen in years .
Customer in Somerset Posted on 29/07/2023 , work completed 29/07/2023
Recommended
Excellent
Customer Service
Quality
Value
Kieren & Ryan sent a text to warn me they would be arriving earlier than planned which suited me very well. They found the fault quickly and replaced the PC board in my washing machine in record time and had it up and running in record time. They were very polite and efficient. I tried leaving a review on which traders but the name Repairguys wasn’t accepted so I rang them with my review instead. All good. Many thanks.
Customer in Cornwall Posted on 27/06/2023 , work completed 27/06/2023
Recommended
Excellent work
Customer Service
Quality
Value
RepairGuys were engaged to repair my Sony television. The technician, Scott, rang me first, arrived on time and completed an excellent repair. I would definitely use RepairGuys again.
Customer in Torbay Posted on 19/07/2023 , work completed 19/07/2023
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.