Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Super!
Customer Service
Quality
Value
Mathew came to repair my washing machine, he was very polite and super efficient! Very friendly service.
Customer in Devon Posted on 26/07/2025 , work completed 25/07/2025
Great service
Customer Service
Quality
Value
Matthew arrived promptly, polite and courteous. He was shown the problem and performed the job quickly and efficiently. Thank you
Customer in Devon Posted on 29/07/2025 , work completed 29/07/2025
Engineer Review
Customer Service
Quality
Value
Engineer was very professional, respectful of my property, was extremely pleased with service received and his conduct. Would recommend using these guys for all repairs to tvs or appliances
Customer in Cornwall Posted on 31/07/2025 , work completed 31/07/2025
TERRIFIC SERVICE, ON TIME COURTEOUS, INFORMATIVE
Matthew, who came this morning to look at our Samsung Larder Fridge was on time, quick with his diagnosis, courteous, tidy & clean, informative ~ explaining all that we needed to know. I ccannot recommend him & the company highly enough ~ we'd certainly ask them again! Thank-you.
Customer in Somerset Posted on 31/07/2025 (Reviewer did not use service)
Excellent Service
Customer Service
Quality
Value
Matthew attended to look at our washing machine and very quickly identified a fault with the machine as opposed to our house’s electrical circuit. He found wires broken on the washing machine wiring loom and replaced the whole loom. Matthew then tested our machine to confirm the fault had been repaired. Throughout the visit Matthew acted very professional and left the room very tidy on leaving. Highly recommended engineer, thank you.
Customer in Somerset Posted on 02/08/2025 , work completed 02/08/2025
Fast appointment and fixed quickly
Customer Service
Quality
Value
Our washing machine failed to complete a cycle so I called for a repair. I was given an appointment the next morning and Matthew arrived by 8.30 - amazing since I only requested it the afternoon before. He was informative and fixed the issue within 30 minutes (replace pump). Very happy with the speed and quality of service.
Customer in Devon Posted on 14/05/2025 , work completed 14/05/2025
Job well done. Very professional.
Customer Service
Quality
Value
TV repaired. Repair guys were great arranging date of visit to fit in with me. Arrived on time and did a great job. Thank you
Customer in Cornwall Posted on 19/05/2025 , work completed 19/05/2025
Always helpful always friendly
Customer Service
Quality
Value
I had my dishwasher repaired by Matt this morning. He has been previously to our address, he is always on time and always helpful! He gets the job done. He is always friendly.
Customer in Devon Posted on 20/05/2025 , work completed 20/05/2025
Waging machine bearings
Customer Service
Quality
Value
Matthew from repair guys came out to diagnose exact issue , he was already sure he knew . Returned the following week and replaced many parts under warranty. Fast and efficient replacement , cleaned the working area and left us with 100% confidence with his work . We couldn’t have asked for anymore luncheon recommend him to anyone ! Amazing service - thank you
Customer in Devon Posted on 16/04/2025 , work completed 16/04/2025
Tumble Drier Repair
Customer Service
Quality
Value
Matthew recently carried out a warranty repair on our tumble drier. Cannot fault the service received. From initial visit through to sourcing parts and final repair, everything was very quick, professional and received good communication on appointment dates and arrival times. Thank you.
Customer in Somerset Posted on 24/04/2025 , work completed 24/04/2025