Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Oven
Customer Service
Quality
Value
As usual the Repair Guys were on the ball as they have always been whenever we have had to call on them. Matthew was professional, competent, pleasant and knowledgeable and informative when he sent texts. We have always used them and always will. Thanks Guys Sheila and Colin Bude,Cornwall
Customer in Cornwall Posted on 17/06/2024 , work completed 12/06/2024
Great work and quick to rectify
Customer Service
Quality
Value
Matthew informed me of his arrival time well in advance. He got right onto the problem and sorted my dishwasher straight away. Very tidy and helpful with cleaning the area I couldn't reach. Would recommend Matthew for all your repairs and for mine in the future, if I should have any more
Customer in Devon Posted on 29/11/2024 , work completed 29/11/2024
Quick & easy
Customer Service
Quality
Value
Matthew carried out all the checks quickly & told me straight what was wrong. Great customer service.
Customer in Devon Posted on 03/12/2024 , work completed 03/12/2024
Efficient and pleasant
Customer Service
Quality
Value
Matthew is prompt arriving at the started time. Matthew is experienced, efficient, friendly and polite. He carries out the repair quickly and with minimum disruption. I would be pleased to see him again should my appliance need a further repair
Customer in Devon Posted on 06/12/2024 , work completed 06/12/2024
Excellent
Customer Service
Quality
Value
Excellent service from Scott who called to investigate an issue with my new television under warranty. Having identified the problem he ordered the required new part and returned to fit it, also providing some useful advice. Very efficient and pleasant.
Customer in Dorset Posted on 11/02/2025 , work completed 11/02/2025
Friendly and efficient
Customer Service
Quality
Value
Second time I've had these guys out. Friendly, efficient knowledgeable. Wouldn't hesitate to recommend them.
Customer in Devon Posted on 19/02/2025 , work completed 19/02/2025
Gas Cooker Repair
Overall arranged repair quickly and efficiently. Hayden turned up initially and quickly identified the fault. He returned at a later date with the part and fixed the problem. A couple of days later a secondary problem occurred, and on contact Hayden returned within the hour and resolved the matter. His manner and service were excellent, as was the overall experience with the company
Customer in Exeter Posted on 23/12/2024 (Reviewer did not use service)
Great service from Matthew
Customer Service
Quality
Value
Matthew came and replaced the drum on our Samsung washing machine. He was very friendly, very quick, tidying up nicely after himself and even gave us some tips on how to reduce bearing wear. An all-round great experience that we couldn't be more pleased with.
Customer in Somerset Posted on 11/11/2024 , work completed 11/11/2024
Cooker repair
Customer Service
Quality
Value
Mathew was quick at getting my oven working again, thank you. I’d been without it for a week and as I use it almost every day it’s vital for me. Luckily no part orders needed to lengthen the time it would take before it was going again.
Customer in Devon Posted on 12/11/2024 , work completed 12/11/2024
Great work
Customer Service
Quality
Value
Matthew is fantastic, professional and friendly. He arrived as planned. Explained what he was doing and answered all my questions. I would definitely recommend this company.
Customer in Devon Posted on 18/11/2024 , work completed 15/11/2024