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Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Repair of ice dispensing mechanism
Customer Service
Quality
Value
Matthew texted 80mins ahead of his arrival to inform me of his eta, and arrived on time. He was friendly and talked me through every step of the repair, and answered all the questions I had for him during the repair. He was very thorough and checked the safety of the unit once the repair was complete. He fixed the unit with no need for extra expense and I wouldn’t hesitate to use him again or recommend him to anybody else in need of a repair.
Customer in Somerset Posted on 02/10/2023 , work completed 02/10/2023
Recommended
Superfast repair
Customer Service
Quality
Value
Excellent swift repair of my Samsung Tumble Dryer. Matthew notified me 30 mins before arrival, then clearly explained the fault and the repair which he was able to sort without ordering parts. Very courteous and polite, thanks very much!
Customer in Somerset Posted on 02/10/2023 , work completed 02/10/2023
Recommended
Went above and beyond
Customer Service
Quality
Value
Kieran was such a lovely young chap, really knowledgeable about what he was doing. Found the problem, went above and beyond to get it sorted for me. He was an absolute pleasure.
Customer in Plymouth Posted on 08/07/2023 , work completed 07/07/2023
Recommended
Really nice repair man.
Customer Service
Quality
Value
Arrived on time,knew what to do after a quick chat, had spare part in van,he was polite,and good at what he does, very tidy,and cleaned up any mess which was minimal,would definitely recomend Matthew,explained exactly what he was doing...though this wasn't Matthew's first visit .
Customer in Somerset Posted on 19/10/2023 , work completed 19/10/2023
Recommended
Samsung washing machine
Customer Service
Quality
Value
Matthew came out to repair our washing machine under warranty. Received a text 30 minutes prior to inform me that he was on the way. Job was done quickly and mess free, despite having to remove most of the machine's parts. Very knowledgeable, advised on cause of fault and how to avoid in future.
Customer in Devon Posted on 26/05/2024 , work completed 24/05/2024
Recommended
Great service from Matthew
Customer Service
Quality
Value
'The repair guys' sorted out my fridge after a frustrating contact with the manufacturer when I was delivered a damaged product
Customer in Somerset Posted on 30/05/2024 , work completed 30/05/2024
Recommended
Samsung TV repair
Customer Service
Quality
Value
I would like to say that Craig the technician turned up at the allotted time and was polite, courteous and totally professional. He repaired the TV onsite and was totally clean, tidy and succinct in his approach. I would recommend him to any person with an issue with their TV. Thank you Craig.
Customer in Plymouth Posted on 29/08/2024 , work completed 23/08/2024
Recommended
Excellent service repairing our washing machine
Customer Service
Quality
Value
Matthew was punctual arriving in the allocated time slot. He was very professional in both his manner and appearance and quickly repaired our washing machine. Communication about the appointment was efficient and very helpful. I have no hesitation in recommending Repair Guys.
Customer in Somerset Posted on 02/09/2024 , work completed 02/09/2024
Recommended
Good fast service
Customer Service
Quality
Value
Craig came out to assess a faulty TV screen, and then replaced on a further visit when parts arrived. He was quick, polite and tidy. Great service
Customer in Devon Posted on 08/09/2024 , work completed 06/09/2024
Recommended
Matthew was Awesome
Customer Service
Quality
Value
Matthew came to fix my ice maker and was super fast and efficent also explained why it had broken and how to prevent it happening again
Customer in Somerset Posted on 06/06/2024 , work completed 06/06/2024
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.