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Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Excellent and flexible service
Customer Service
Quality
Value
Our TV went kaput in mid-December, and we were very worried that despite an extended warranty, we wouldn't have a working TV in time for Christmas. I called the repair guys to see if they could bring their diagnostic visit forwards and they came the very next day. Fault diagnosed a part was ordered and a follow up visit to fix the TV was arranged in the week before Christmas. The fix took just 20 minutes and we were back up and running. Very impressed with this company. All the people I spoke to were friendly and knowledgeable and they managed to fit us in at a busy time of year.
Customer in Plymouth Posted on 09/01/2024 , work completed 19/12/2023
Recommended
Samsung washing machine repair
Customer Service
Quality
Value
Excellent customer service from this company, kept informed of booking, arrival of parts and appointment schedule. Ryan, the operative who attended was clean, tidy, polite and efficient. I would highly recommend this company.
Customer in Torbay Posted on 29/01/2024 , work completed 29/01/2024
Recommended
The trader replied (on 21/02/2024)
Thank you for the review, Repairguys
Samsung TV Repair
Customer Service
Quality
Value
Repair arranged under warranty by John Lewis. Craig, from the Exeter branch, quickly identified the problem, ordered the required component and arranged to return and replace the screen the following week. Craig is clearly very experienced and familiar with most faults and doesn't mess around; he gets the job done extremely efficiently but with due care. Given today's throw away culture, I am very pleased to have had a repair rather than simply a replacement TV.
Customer in Cornwall Posted on 21/02/2024 , work completed 21/02/2024
Recommended
Samsung TV repair
Customer Service
Quality
Value
Great service . Excellent communication with technician arriving on time stated. Fast repair and TV as good as when first purchased. Would recommend and use again. Many thanks.
Customer in Torbay Posted on 24/02/2024 , work completed 24/02/2024
Recommended
Fixed washing machine
Customer Service
Quality
Value
Matthew came and fixed our Samsung washing machine. Very thorough and helpful. I would happily recommend him.
Customer in Somerset Posted on 17/04/2024 , work completed 11/04/2024
Recommended
Good polite
Customer Service
Quality
Value
Mathew was very polite even though it must have been a long day and very honest in the fact the fridge freezer isn’t repairable
Customer in Devon Posted on 18/04/2024 , work completed 18/04/2024
Recommended
Service of Samsung dishwasher
Customer Service
Quality
Value
Mathew services by Samsung dishwasher on behalf of Samsung. Did excellent job. Fast and efficient service. Would recommend.
Customer in Devon Posted on 20/04/2024 , work completed 19/04/2024
Recommended
Annoying bang on Samsumg wachine machine
Customer Service
Quality
Value
Matthew came today to review the annoying bang on my samsung washing machine, sent me a text message before to advise of time he was going to see issue, he knew what it was and got it sorted. we also asked him to remove the music at the end of the cycle - very good and efficent service with a kind and courteous manner
Which? Trusted Traders Consumer Posted on 25/04/2024 , work completed 18/04/2024
Recommended
Washing Machine Repair
Customer Service
Quality
Value
Matthew, texted us with his arrival time. He was polite and quickly identified the fault with our washing machine which he then fixed leaving the place clean and tidy.
Customer in Devon Posted on 26/04/2024 , work completed 26/04/2024
Recommended
Matthew was brilliant!
Customer Service
Quality
Value
So grateful to Matthew. He was fast, really knowledgeable and super professional. It couldn’t have gone better.
Customer in Cornwall Posted on 23/04/2024 , work completed 23/04/2024
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.