Appliance Care Ltd T/A RepairGuys

John-Andrew was so helpful during his visit, gave lots of advice on how to get the most out of our washing machine and definitely knew his stuff! He sorted the problem, was very friendly and personable. Really pleased with the service and grateful for his help & advice

Washing machine spare parts ordered on time, mended efficiently and communication good. I would recommend them.

Sony TV under warranty. After carrying out all the recommended checks TV still would not accept input from the remote. Phoned Sony explained the issues. Sony accepted my response and booked the Repairguys to come and carry out warranty work. Engineer arrived as stated and on time. Put on shoe covers and face mask and entered property. Listened to my side of the issue, disconnected the TV and placed it on his stand. Removed the back, replaced the remote sensor unit. Put it all back together and tested that it all worked. Very good visit with a helpful enginer who knew his job annd took time to explain what he was doing and the problem was sorted. I have given value 5* but in reality it was warranty work and Which will not allow you to leave it blank. Highly recommended.

My Sony tv broke down last month (Nov) and I was fortunate that it was still under warranty and would be replaced with a like for like tv. The Repair Guys operate on behalf of Sony and the whole team were professional, efficient and friendly. The face-to-face service/installs was backed up by the very effective communications, phone calls/texts, all keeping me updated on delivery dates/times. My experience was faultless and I’d highly recommend them!

Can’t praise Scott highly enough. Came to fix my tv (under warranty) which needed a new main board. He phoned to let me know he was on his way, and arrived when he said he would. Friendly and polite, and did the work speedily and efficiently. Wouldn’t hesitate to use again.

The Repairguys attended on behalf of Richer Sounds, from whom I'd bought our television in 2019. Quick and accurate diagnosis, effective repair. They did what they said they would when they said and would. Highly recommended. And thanks to Richer Sounds' six-year guarantee, there was nothing to pay.

Our washing machine failed to complete a cycle so I called for a repair. I was given an appointment the next morning and Matthew arrived by 8.30 - amazing since I only requested it the afternoon before. He was informative and fixed the issue within 30 minutes (replace pump). Very happy with the speed and quality of service.

Matthew from repair guys came out to diagnose exact issue , he was already sure he knew . Returned the following week and replaced many parts under warranty. Fast and efficient replacement , cleaned the working area and left us with 100% confidence with his work . We couldn’t have asked for anymore luncheon recommend him to anyone ! Amazing service - thank you