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Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Mathew was an absolute godsend.
Customer Service
Quality
Value
Mathew was our repair technician. He was able to confidently diagnose the fault, then replace the faulty pump all under an hour. I was in a panic that I would be without my washer over the Christmas period but Mathew saved the day. Thank you so much.
Customer in Devon Posted on 26/12/2024 , work completed 20/12/2024
Recommended
Washing machine repair
Brilliant service. They worked their attendance around my availability. Contact was great and they turned up when they said they would.
Customer in Devon Posted on 02/01/2025 (Reviewer did not use service)
Recommended
Great Service as Always!
Customer Service
Quality
Value
Hayden did a great job and has done on all our appliances. Samsung Oven fixed due to a cracked lighting fitting. Has previously serviced our other Samsung appliances with great service. Highly recommend.
Customer in Devon Posted on 31/03/2025 , work completed 31/03/2025
Recommended
Great service received
Customer Service
Quality
Value
Issue with machine resolved promptly with great communication from start to finish, lots of advice on how to care for my machine to ensure efficiency. A respectful and knowledgeable engineer- thank you
Customer in Devon Posted on 12/04/2025 , work completed 12/04/2025
Recommended
Great job, flexible & cost-effective
Customer Service
Quality
Value
I needed to get a damaged screen replaced on a Samsung 40" TV - Steve was very helpful and went out of his way to get a cost-effective replacement done for me. Although not a cheap repair, The RepairGuys didn't just write-off my TV as certain other companies did, and it was still around £100 less that buying a new equivalent Samsung. They also arranged things so that I could drop the TV in and pick up less than a couple of hours later. Would definitely recommend!
Customer in Somerset Posted on 06/06/2020 , work completed 05/06/2020
Recommended
Samsung referred a TV guarantee problem to Repair Guys and they were here in a day and responded to Samsung for permission to repair
Customer Service
Quality
Value
Excellent level of service, prompt and efficient. I can quite see why Samsung use them. They replaced a screen on site in not long and everything clean and tidy. Also work done on site so no fuss of a loan machine to place and remove.
Customer in Cornwall Posted on 25/01/2021 , work completed 22/01/2021
Recommended
TV
Customer Service
Quality
Value
Fixed Samsung TV. Good communication and repair carried out efficiently. No problems at all.
Customer in Plymouth Posted on 25/01/2021 , work completed 22/01/2021
Recommended
Helpful, friendly and fast
Customer Service
Quality
Value
The repair guys are very helpful, they notified me when arriving and when repair is scheduled. Very professional and reliable service and my TV was fixed. Many thanks!
Customer in Cornwall Posted on 13/02/2021 , work completed 08/02/2021
Recommended
Quick, friendly, helpful.
Customer Service
Quality
Value
We had our Washer/Dryer fixed today by Matthew. Brilliant service from him. Knew exactly what he was doing, done his job quickly and was very helpful with information for future problems thatay occur. Would highly recommend them.
Customer in Cornwall Posted on 25/02/2021 , work completed 25/02/2021
Recommended
Replace TV main board
Customer Service
Quality
Value
Excellent service. Confirmed appointment day before and 20 minutes before arrival. Fitted new part and reset system. Thank you.
Ian in Plymouth Posted on 28/05/2021 , work completed 28/05/2021
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.