/
Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
567 reviews
Recommended
Recommended
by 99% of customers
Sort by
Telephone call
I called these guys yesterday to check if my dishwasher basket was being sent to me direct and today an engineer arrived with it. The Repair Guys are so fantastic and always deliver a great service and I always get the truth when talking to them on the telephone. Keep it up ladies and gentlemen
Customer in Devon
(Reviewer did not use service)
Recommended
TV Repaired
Customer Service
Quality
Value
Cannot fault their service, the whole experience was first class, I was informed of the time and date and kept updated of arrival, Scott the engineer was very good, shoes off on entry, supper efficient job completed very quickly, tv up and running and a happy customer.
Customer in Somerset
, work completed
Recommended
Great work
Customer Service
Quality
Value
Just had my washing machine fixed by Pete, top bloke, did a excellent job I’m very happy customer 👍🏻
Customer in Devon
, work completed
Recommended
Samsung TV repair
Customer Service
Quality
Value
Scott visited and replaced our tv screen. He texted us with an ETA before arriving and completed the work is a professional and friendly manner.
Customer in Devon
, work completed
Recommended
Efficient and knowledgeable Repair man
Customer Service
Quality
Value
Scott understood the problem with our tv and the cause of it. After full diagnosis, confirmed fault, ordered parts and returned to fit. Scott was polite, friendly and efficient. I would definitely recommend the Repairguys and will call on them again, should the need arise.
Customer in Dorset
, work completed
Recommended
Very professional repair – highly recommended
Customer Service
Quality
Value
Matthew carried out a repair on our fridge and replaced the fan. Very professional service and a job well done. Everything was explained clearly and the repair was completed efficiently. I’m very happy with the service and would definitely recommend The Repair Guys.
Customer in Somerset
, work completed
Recommended
Great work
Customer Service
Quality
Value
Matt attended and repaired our washing machine quickly and effectively. It only took him a few moments to diagnose the fault and replace the part. He was polite, professional, friendly and helpful. I'd use the service again
Customer in Somerset
, work completed
Recommended
Samsung TV
Customer Service
Quality
Value
Scott visited to repair our Samsung TV under our John Lewis guarantee. He was polite and efficient and was able to complete the job quickly.
Customer in Devon
, work completed
Recommended
Great service
Customer Service
Quality
Value
TV repaired by Craig professional excellent service thank you was kept informed at all times.
Customer in Cornwall
, work completed
Recommended
Washing machine faulty
Customer Service
Quality
Value
Matt came to fix my washing machine, He was professional, on time, clean and got the job sorted in no time! Did everything to make sure it was correct and functioning properly. Also a very nice man who you can easily have a conversation with. All round.. Top bloke
Customer in Torbay
, work completed
Recommended
Samsung Washing Machine
Customer Service
Quality
Value
Matthew from the Repair Guys arrived in good time. The repair was carried out very quickly and he was a clean worker and very polite and friendly.
Customer in Somerset
, work completed
Recommended
Samsung TV Repair
Customer Service
Quality
Value
Scott was very knowledgeable, helpful and more importantly honest. He diagnosed the fault with my TV and said a repair would be able to be undertaken at my address another day once the parts were delivered. That’s what happened and so far so good.
Customer in Devon
, work completed
Recommended
Great work.
Customer Service
Quality
Value
Matthew quickly diagnosed the fault with our leaking dishwasher, and upon delivery of the new part he returned and made the swap. All work was carried out in about 15 minutes - and he even replaced some missing screws! He is very knowledgeable, friendly & answered all of the questions we had. Thanks Matthew!
Customer in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Scott the engineer was both knowledgeable and friendly this is the second time we've used the repair guys via domestic and general and both times the service as been excellent
Customer in Dorset
, work completed
Recommended
Fast and Efficient
Customer Service
Quality
Value
Matthew from Repair Guys arrived ahead of schedule. He got to grips with the job straight away and even when the position and surrounding kitchen made getting to the problem with the dishwasher harder, he just got on with the job. Identified the problem and having informed me that he had to order a replacement part was quick to tidy everything up and be on his way. I cannot fault the service that Matthew gave us and would recommend The Repairs Guys to all.
Customer in Devon
, work completed
Recommended
TV REPAIR
Customer Service
Quality
Value
Scott from the repair guys collected our Samsung TV for repair and kept us informed of when he would collect it and again when he would return it. It was really useful to have this information so I didn’t have to wait around for him to arrive . Scott was polite, professional and knowledgeable and really helpful. He set up the TV when it came back. The TV was taken care of and protected well and came back in perfect condition. Thank you to Scott and The Repair Guys !
Customer in Devon
, work completed
Recommended
Television repair
Customer Service
Quality
Value
Absolutely first class service arrived promptly took television away for repair kept me informed of time schedule and brought it back again on time perfect,Graig did a very thorough job and was very helpful and pleasant would recommend him and company highly
Customer in Cornwall
, work completed
Recommended
Samsung 75” tv screen replacement
Customer Service
Quality
Value
Many thanks to Scott the engineer from The Repair Guys team, who came today and replaced the screen on my television he was very knowledgeable on what was wrong and explained what he was doing whilst completing the repair. Scott was respectful of my property and tidy in his work during and after the repair, taking away all empty boxes, packaging and faulty screen. The company kept me informed on both visits, firstly to diagnose the problem then on the replacement screen visit, I was kept aware by phone call and sms of possible outcomes after the initial diagnosis and afterwards on the arrangement of the visit. I would not hesitate to recommend this company.
Customer in Devon
, work completed
Recommended
Successful freezer repair
Matthew came out yesterday to repair the seal on my freezer and did a great job. He was professional, efficient, and clearly knew what he was doing. The repair was done quickly and the freezer, one day later, appears to be working perfectly now. Very happy with the service and would definitely recommend Matthew to others.
Customer in Devon
(Reviewer did not use service)
Recommended
Tv repair
Customer Service
Quality
Value
Scott arrived promptly to assess the problem with our TV. Ordered the parts and again arrived promptly to fit the parts. Scott also acted on an out of hours call I made to him and kept us informed when necessary. He was polite and helpful at all times
Customer in Devon
, work completed
Recommended
Loud Noises when spinning
Customer Service
Quality
Value
Pete and Matt called me 25 minutes before they arrived. Both guys were very polite and courteous. They thoroughly examined the washer/dryer but were unable to replicate the noise. They checked everything over and tightened up any relevant nuts. They moved the machine slightly. They told us to monitor the noise. I did send them a recording of the noise.
Customer in Somerset
, work completed
Recommended
Dishwasher
Customer Service
Quality
Value
Mathew was prompt, courteous and efficient, he listened my explanation of the fault and formulated his plan. Job was completed, tested and handed back.
Customer in
, work completed
Recommended
Good service for repairs
Customer Service
Quality
Value
Good communication from Matthew for appointment time slot, arrived on time, efficient and tidy in diagnosing issue with extractor and ordering replacement part. Friendly and helpful.
Customer in Devon
, work completed
Recommended
Prompt and efficient
Customer Service
Quality
Value
Really good service, prompt clear communication and Matthew identified the issue immediately. Once the parts had been ordered we had further communication and a date set for repair. Matthew repaired the unit quickly and efficiently, was friendly and courteous. Would recommend the service
Customer in Cornwall
, work completed
Recommended
TV repair
Customer Service
Quality
Value
Scott attended and identified the power board was faulty. He ordered it then and returned today to fit it. Kept us Informed all the way and got us back up and running for Christmas. Excellent service.
Customer in Dorset
, work completed
Recommended