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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
573 reviews
Recommended
Recommended
by 99% of customers
Sort by
Brilliant service
Customer Service
Quality
Value
Fast response Arrived on time Fixed problem What more do you want Thanks for your great service I’ll use you again
Customer in Devon
, work completed
Recommended
Oven
Customer Service
Quality
Value
As usual the Repair Guys were on the ball as they have always been whenever we have had to call on them. Matthew was professional, competent, pleasant and knowledgeable and informative when he sent texts. We have always used them and always will. Thanks Guys Sheila and Colin Bude,Cornwall
Customer in Cornwall
, work completed
Recommended
Samsung washing machine
Customer Service
Quality
Value
Matthew the repair engineer was brilliant. Explained everything as he was replacing the faulty pump. Fast and professional service
Customer in Somerset
, work completed
Recommended
Tremendous Service
Customer Service
Quality
Value
I knocked my Samsung tv off the stand and smashed the screen Repair guys came to my house in Dorset, replaced the screen and job done! Great service and highly recommended
Customer in Dorset
, work completed
Recommended
Tumble Drier Repair
Customer Service
Quality
Value
Ref 6342 Matthew repaired our tumble drier today. He was friendly, pleasant & efficient. Great service!
Customer in Devon
, work completed
Recommended
Fridge freezer ice maker repair
Customer Service
Quality
Value
Matthew from The Repair Guys was swift and professional. Pin pointed the problem, resolved and ran all safety checks etc, top technician. Great communication throughout the whole process.
Customer in Devon
, work completed
Recommended
Great work and quick to rectify
Customer Service
Quality
Value
Matthew informed me of his arrival time well in advance. He got right onto the problem and sorted my dishwasher straight away. Very tidy and helpful with cleaning the area I couldn't reach. Would recommend Matthew for all your repairs and for mine in the future, if I should have any more
Customer in Devon
, work completed
Recommended
Quick & easy
Customer Service
Quality
Value
Matthew carried out all the checks quickly & told me straight what was wrong. Great customer service.
Customer in Devon
, work completed
Recommended
Efficient and pleasant
Customer Service
Quality
Value
Matthew is prompt arriving at the started time. Matthew is experienced, efficient, friendly and polite. He carries out the repair quickly and with minimum disruption. I would be pleased to see him again should my appliance need a further repair
Customer in Devon
, work completed
Recommended
Washing machine
Customer Service
Quality
Value
Great service , fixed the problem, Pete also gave advise on other appliances friendly very happy with the job will use again
Customer in Torbay
, work completed
Recommended
Gas Cooker Repair
Overall arranged repair quickly and efficiently. Hayden turned up initially and quickly identified the fault. He returned at a later date with the part and fixed the problem. A couple of days later a secondary problem occurred, and on contact Hayden returned within the hour and resolved the matter. His manner and service were excellent, as was the overall experience with the company
Customer in Exeter
(Reviewer did not use service)
Recommended
Great service from Matthew
Customer Service
Quality
Value
Matthew came and replaced the drum on our Samsung washing machine. He was very friendly, very quick, tidying up nicely after himself and even gave us some tips on how to reduce bearing wear. An all-round great experience that we couldn't be more pleased with.
Customer in Somerset
, work completed
Recommended
Cooker repair
Customer Service
Quality
Value
Mathew was quick at getting my oven working again, thank you. I’d been without it for a week and as I use it almost every day it’s vital for me. Luckily no part orders needed to lengthen the time it would take before it was going again.
Customer in Devon
, work completed
Recommended
Hayden is a star
Customer Service
Quality
Value
Hayden came to mend our tumble dryer. He managed to isolate the problem, advised that the repair would need to be ordered and that he would return within 7 days. The timescale that he advised was spot on. Not only did he replace the necessary parts, but also hoovered out the inside of the appliance, to the extent that it is now drying better than it has ever done. Would definitely recommend the repair guys. They are reliable and manage to fix our appliance. Their work ethic goes beyond the norm.
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Matthew is fantastic, professional and friendly. He arrived as planned. Explained what he was doing and answered all my questions. I would definitely recommend this company.
Customer in Devon
, work completed
Recommended
Great work by Mathew
Customer Service
Quality
Value
Tumble dryer not heating. Mathew explained what he was doing, removed the back and reset the thermostat. Easy (when you know what you doing!) Which Mathew did. Also gave me advise on using the tumble dryer as it is in the garage. Would recommend Mathew. Very efficient.
Customer in Devon
, work completed
Recommended
Craig is brilliant
Customer Service
Quality
Value
Having had a repeating fault with my TV, Craig has attended to collect and return the TV on three occasions. Each time he’s been polite, very helpful and friendly. No hesitation to have Craig / RepairGuys attend for work, although hopefully the TV is not requiring attention again soon.
Customer in Cornwall
, work completed
Recommended
Fast appointment and fixed quickly
Customer Service
Quality
Value
Our washing machine failed to complete a cycle so I called for a repair. I was given an appointment the next morning and Matthew arrived by 8.30 - amazing since I only requested it the afternoon before. He was informative and fixed the issue within 30 minutes (replace pump). Very happy with the speed and quality of service.
Customer in Devon
, work completed
Recommended
Job well done. Very professional.
Customer Service
Quality
Value
TV repaired. Repair guys were great arranging date of visit to fit in with me. Arrived on time and did a great job. Thank you
Customer in Cornwall
, work completed
Recommended
Always helpful always friendly
Customer Service
Quality
Value
I had my dishwasher repaired by Matt this morning. He has been previously to our address, he is always on time and always helpful! He gets the job done. He is always friendly.
Customer in Devon
, work completed
Recommended
Waging machine bearings
Customer Service
Quality
Value
Matthew from repair guys came out to diagnose exact issue , he was already sure he knew . Returned the following week and replaced many parts under warranty. Fast and efficient replacement , cleaned the working area and left us with 100% confidence with his work . We couldn’t have asked for anymore luncheon recommend him to anyone ! Amazing service - thank you
Customer in Devon
, work completed
Recommended
Tumble Drier Repair
Customer Service
Quality
Value
Matthew recently carried out a warranty repair on our tumble drier. Cannot fault the service received. From initial visit through to sourcing parts and final repair, everything was very quick, professional and received good communication on appointment dates and arrival times. Thank you.
Customer in Somerset
, work completed
Recommended
Dishwasher repair
Customer Service
Quality
Value
Excellent and professional repair to sort a tricky problem Matthew was very helpful well done the issue was a partially broken cable which was hard to find but Matthew found it by sheer persistence
Customer in Somerset
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent service from Scott who called to investigate an issue with my new television under warranty. Having identified the problem he ordered the required new part and returned to fit it, also providing some useful advice. Very efficient and pleasant.
Customer in Dorset
, work completed
Recommended
Friendly and efficient
Customer Service
Quality
Value
Second time I've had these guys out. Friendly, efficient knowledgeable. Wouldn't hesitate to recommend them.
Customer in Devon
, work completed
Recommended