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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
573 reviews
Recommended
Recommended
by 99% of customers
Sort by
Tumble dryer
Matthew the engineer came today and was very polite,didn’t leave a mess and very helpful. Top marks all round.
Customer in Cornwall
(Reviewer did not use service)
Recommended
Sony Tv warranty repair.
Customer Service
Quality
Value
Appliance care Ltd working on behalf of John Lewis, where very professional, great communication, on time for the appointment Craig the service engineer was very helpful and friendly and courteous ,Craig replaced the main circuit board on my Sony TV, this rectified the TV,he did a great job.very happy.
Customer in Devon
, work completed
Recommended
As expected
Customer Service
Quality
Value
Craig communicated well, was knowledgeable and presentable, and fixed the LG TV the first time. I’d recommend the service received.
Customer in Plymouth
, work completed
Recommended
Excellent service all around
Customer Service
Quality
Value
Friendly, fast, and efficient. Took less than a week to order and less than 30 minutes to install the new part.
Customer in Devon
, work completed
Recommended
Great TV repair!
Customer Service
Quality
Value
Scott from Repair Guys came out and fixed my TV very quickly. He left no mess and the whole experience was top notch. He was very polite and well presented, doing a fantastic job of representing his company. Thanks Scott!
Customer in Dorset
, work completed
Recommended
Great service
Customer Service
Quality
Value
Craig from the Repairguys was brilliant. He arrived at the specified time, took away our faulty TV and within a week had returned the TV repaired at the specified time. What more can you ask? Highly recommended.
Customer in Devon
, work completed
Recommended
Excellent as always
Customer Service
Quality
Value
Kieran has always been so attentive in his work, such a lovely person to welcome into my home and even said hello to my dog. Every appliance he has worked on has worked wonderfully after.
Customer in Plymouth
, work completed
Recommended
Samsung repair guys.
Customer Service
Quality
Value
Mathew was great. Arrived on time and quickly diagnosed the issue. He was very professional, friendly and certainly knew what he was doing. Also gave me lots of tips to help with stopping future problems which may occur. Highly recommended. Thank you, Mathew.
Customer in Somerset
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Matthew has resolved the issue with our Samsung washing machine that was making abnormal noises during the spin cycle. He stripped out and replaced the suspension struts that support the drum, and now our world is peaceful again. Matthew is a great guy, thorough and very professional in his work. Many thanks!
Customer in Somerset
, work completed
Recommended
Excellent Service - Highly Recommended
Customer Service
Quality
Value
Matthew came to diagnose our fridge/freezer, which was still under warranty, and then returned a week later to fit the new part. Texted before arrival with the ETA, arrived on time & completed the job. Very professional, courteous, and extremely knowledgeable in his field of expertise. Highly recommended. Thank you!
Customer in Somerset
, work completed
Recommended
Super!
Customer Service
Quality
Value
Mathew came to repair my washing machine, he was very polite and super efficient! Very friendly service.
Customer in Devon
, work completed
Recommended
Great service
Customer Service
Quality
Value
Matthew arrived promptly, polite and courteous. He was shown the problem and performed the job quickly and efficiently. Thank you
Customer in Devon
, work completed
Recommended
Engineer Review
Customer Service
Quality
Value
Engineer was very professional, respectful of my property, was extremely pleased with service received and his conduct. Would recommend using these guys for all repairs to tvs or appliances
Customer in Cornwall
, work completed
Recommended
TERRIFIC SERVICE, ON TIME COURTEOUS, INFORMATIVE
Matthew, who came this morning to look at our Samsung Larder Fridge was on time, quick with his diagnosis, courteous, tidy & clean, informative ~ explaining all that we needed to know. I ccannot recommend him & the company highly enough ~ we'd certainly ask them again! Thank-you.
Customer in Somerset
(Reviewer did not use service)
Recommended
Excellent Service
Customer Service
Quality
Value
Matthew attended to look at our washing machine and very quickly identified a fault with the machine as opposed to our house’s electrical circuit. He found wires broken on the washing machine wiring loom and replaced the whole loom. Matthew then tested our machine to confirm the fault had been repaired. Throughout the visit Matthew acted very professional and left the room very tidy on leaving. Highly recommended engineer, thank you.
Customer in Somerset
, work completed
Recommended
Tumble dryer repair
Customer Service
Quality
Value
Our tumble dryer had become very loud and noisy, a repair was booked. Matthew arrived nice and early this morning, he was polite throughout and repaired the tumble dryer quickly and efficiently.
Customer in Devon
, work completed
Recommended
Fix washer dryer
Customer Service
Quality
Value
Impeccable service as always. Matthew is always friendly and efficient. He even phoned to bring our appointment forward, which was greatly appreciated. He cracks on and gets the job done.
Customer in Somerset
, work completed
Recommended
Excellent Samsung Repair team
I was really lucky that Matthew from the repair guys was actually close by when I called. Really efficient in that he came round in a couple of hours. Immediately diagnosed the problem with my Samsung Washing Machine. Parts were ordered and a week later Matthew returned with the parts and fixed my machine. Fast friendly and efficient service. Highly recommended.
Customer in Somerset
(Reviewer did not use service)
Recommended
Fantastic
Customer Service
Quality
Value
Craig from the repair guy was absolutely amazing he was so friendly and explained everything to me he was always on time and his work is second to none
Customer in Plymouth
, work completed
Recommended
Working in the Dark - The Repair Guys
Customer Service
Quality
Value
Matthew kept me informed of when he’d arrive, which was really helpful. He had to work in the dark as there was a power cut. He got straight on with mending my cooker, which had two problems, and he fixed them both quickly. He also repaired the cooker light, which I hadn’t even reported. Can’t fault his service. The whole process was easy.
Customer in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I had a fault on my TV. The Repairguys were the approved repairers from John Lewis. I can only say what a great job done by Scott the technician. He came and rapidly diagnosed the fault, explained what was going to happen with ordering the new part. Came back and fitted the part, great work excellent communication. If i need anything else repairing in the future i have their number.
Customer in Dorset
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Samsung TV screen replacement professionally fitted by Scott, Nice and friendly and answered any questions asked.
Customer in Devon
, work completed
Recommended
Excellent, helpful and professional service from Matthew
Customer Service
Quality
Value
Excellent service from Matthew today. He informed us in advance of his arrival (albeit, we missed the text!). He was polite and professional towards us, and nice to our dog. He instantly identified the problem with our washing machine and answered any questions we had.
Customer in Devon
, work completed
Recommended
Happy
Customer Service
Quality
Value
A lovely man from repair guys, initially couldn't get the fault to activate, but persevered and now knows what he needs to order.
Customer in Devon
, work completed
Recommended
Loud Noises when spinning
Customer Service
Quality
Value
Pete and Matt called me 25 minutes before they arrived. Both guys were very polite and courteous. They thoroughly examined the washer/dryer but were unable to replicate the noise. They checked everything over and tightened up any relevant nuts. They moved the machine slightly. They told us to monitor the noise. I did send them a recording of the noise.
Customer in Somerset
, work completed
Recommended