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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
573 reviews
Recommended
Recommended
by 99% of customers
Sort by
Great work done fast and efficiently
Customer Service
Quality
Value
Had Matthew round to repair our washing machine today. Arrived promptly with a message to say when he was coming and had all the parts required to complete the job. Job was done efficiently and with the minimal amount of mess and fuss. Washing machine was tested twice to make sure all was good and Matthew even placed the machine back in place before reconnecting and making sure there were no leaks. Machine is now good as new.
Customer in Somerset
, work completed
Recommended
Excellent service
Our Samsung washing machine became very noisy 3 1/2 years from new. Under the 5 years warranty they sent out an authorised repairer from the Repair Guy's named Kieren who was absolutely brilliant, professional & friendly and took the time to explain the repair of a new drum,bearing & seals and various outher new parts of which i found interesting & to be great customer service from Kieren. The job was completed quickly with no fuss & no mess. I highly rate them Repair Guy's Thank you!
Customer in Cornwall
(Reviewer did not use service)
Recommended
Appliance pick up
Customer Service
Quality
Value
Matthew arrived exactly on time,despite not being given the exact address. Very smartly turned out,and driving the cleanest tradesman’s van I’ve ever seen!!
Customer in Somerset
, work completed
Recommended
Friendly and Professional
Customer Service
Quality
Value
Had my TV repaired by Craig from the repair guys. He was very friendly and professional and got the job done promptly. A great service.
Customer in Plymouth
, work completed
Recommended
Great service
Customer Service
Quality
Value
The collection and delivery of my 77-inch TV was excellent. I was kept updated through the repair process. It was a 2-week-old OLED with a blown power module. All replaced and a new power lead supplied.
Customer in Cornwall
, work completed
Recommended
Excellent Service.
Customer Service
Quality
Value
Right from the first communication with this company, the service we’ve received has been excellent. They’ve kept us informed every step of the way. Craig carried out the repair to a very high standard and was helpful and friendly throughout. The company has been marvellous. Very professional and knowledgeable. Highly recommended. Thank you, Craig.
Customer in Cornwall
, work completed
Recommended
Great customer service
Customer Service
Quality
Value
The engineer, was friendly polite and accommodating when giving me his arrival time. Once arrived he showed exceptional customer service in ensuring the TV was working, removing any rubbish and TV correctly positioned. Nothing was too much trouble. 10/10
Customer in Devon
, work completed
Recommended
Great job
Great service , turned up on time in fact called as was in the area a few days earlier I was home and it was sorted walkers by 2 days, very helpful and professional my service engineer was called Mathew Well done Mathew a job well done !!!
Customer in Devon
(Reviewer did not use service)
Recommended
Great service
Customer Service
Quality
Value
Craig had dealt with out faulty TV from the start. On his first visit he diagnosed the fault. On his second visit he brought the new part and fitted it with no problem. On both occasions he was polite and explained things as he went along. Craig is an asset to the company and has a good range of knowledge.
Customer in Devon
, work completed
Recommended
Fridge freezer repair
Customer Service
Quality
Value
Kieren from samsung came out and placed the door of our freezer compartment abd also very kindly changed the hinges to the other side. This was not on his job sheet, but he kindly did it for us. Very please with the outcome. Thank you.
Customer in Plymouth
, work completed
Recommended
Repair Guys Zanussi oven repair
Customer Service
Quality
Value
Matthew attended at the promised time and carried out a thorough investigation and repair in a friendly and efficient manner.
Customer in Devon
, work completed
Recommended
Great work and on time
Customer Service
Quality
Value
Craig was extremely punctual, a fast worker, took his shoes off and communicated effectively. He was also friendly and pleasant. Can't recommend him too highly.
Customer in Cornwall
, work completed
Recommended
Successful freezer repair
Matthew came out yesterday to repair the seal on my freezer and did a great job. He was professional, efficient, and clearly knew what he was doing. The repair was done quickly and the freezer, one day later, appears to be working perfectly now. Very happy with the service and would definitely recommend Matthew to others.
Customer in Devon
(Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
Scott the engineer was both knowledgeable and friendly this is the second time we've used the repair guys via domestic and general and both times the service as been excellent
Customer in Dorset
, work completed
Recommended
Samsung Washing Machine
Customer Service
Quality
Value
Matthew from the Repair Guys arrived in good time. The repair was carried out very quickly and he was a clean worker and very polite and friendly.
Customer in Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
TV repaired by Craig professional excellent service thank you was kept informed at all times.
Customer in Cornwall
, work completed
Recommended
Efficient and knowledgeable Repair man
Customer Service
Quality
Value
Scott understood the problem with our tv and the cause of it. After full diagnosis, confirmed fault, ordered parts and returned to fit. Scott was polite, friendly and efficient. I would definitely recommend the Repairguys and will call on them again, should the need arise.
Customer in Dorset
, work completed
Recommended
Great work
Customer Service
Quality
Value
Just had my washing machine fixed by Pete, top bloke, did a excellent job I’m very happy customer 👍🏻
Customer in Devon
, work completed
Recommended
Really impressed with Pete’s service
Customer Service
Quality
Value
Pete from Appliance Care Ltd (t/a RepairGuys) was fantastic. Friendly, personable, and really easy to deal with. He was efficient, knew exactly what he was doing, and did a great job. Would definitely recommend and wouldn’t hesitate to use again.
Customer in Devon
, work completed
Recommended
Professional and friendly service
Customer Service
Quality
Value
My LG smart tv was showing a tuning fault and as it was still under warranty Repair Guys were requested to attend. Steve attended in timely fashion, quickly identified & resolved the issue. He was professional, thorough, friendly and knowledgeable, explaining everything clearly, ensuring all systems were working properly. I would definitely recommend Repair Guys.
Customer in Devon
, work completed
Recommended
TV
Customer Service
Quality
Value
Fixed Samsung TV. Good communication and repair carried out efficiently. No problems at all.
Customer in Plymouth
, work completed
Recommended
Great job
Customer Service
Quality
Value
Very friendly and efficient engineer. Extremely helpful and very tidy in his work.
Which? Trusted Traders Consumer
, work completed
Recommended
Washing Machine Repair
Customer Service
Quality
Value
The Engineer Pete that came to repair the washing machine was very polite and efficient and thankfully had it working again.
Customer in Torbay
, work completed
Recommended
Samsung washer repair
Customer Service
Quality
Value
Excellent service with polite and speedy engineer, I would certainly recommend. Thanks Keith Pawley Torquay.
Keith in Torbay
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
The engineer that attended, Chris, was polite, friendly and very efficient and we can speak highly of the company.
Which? Trusted Traders Consumer
, work completed
Recommended