Appliance Care Ltd T/A RepairGuys

What can I say... My grand babies stayed over Xmas and a toy hit my TV and broke the screen and I spoke to these guys on the 28th picked my TV up on 30th which I thought it would take a week but nope outstanding time scale and camr back like new today what more can I ask for perfect service by ones that understand how you feel to be without something you need to for to long Well done guys thank you so much

Engineer arrived on time. Diagnosed problem quickly and is sending report to Domestic and General stating machine is unsafe.

Matthew from RepairGuys was outstanding. So knowledgeable about the Samsung tumble dryer, how to maintain it and use it efficiently. Thank you!🙂

This job resulted in a new main PCB being replaced in my year old washing machine within 5 year warranty

The update to the TV was completed very efficiently by a very courteous engineer. The engineer informed me by text a day before that he had the part and he let me know exactly when he would arrive. I would highly recommend this engineer.

The repair guys know their stuff far more than others I have used. Expert knowledge, humour, professionalism and punctual. Not much else required. 5 star service.

The engineer that came out went above and beyond to repair my washing machine, good reliable communication and repaired the same day.and l would recommend this company.

Matthew was booked to fix our dishwasher and he was definitely the best engineer we have ever had. Not only did he isolate the problem which was very complex but he also advised us about some of our plumbing that had been affecting the dishwasher. He was very intelligent, personable and very good at his job. Highly recommend.

Very professional, efficient and friendly service from Craig at Repairguys of Exeter. Excellent communication in arranging for a home visit. Work carried out expeditiously. Thank you

Kieran came out today and fixed my blocked Samsung washing machine without any problems and even gave me advice on how to maintain the longevity of my washing machine. No hassle, no fuss and very punctual. Would recommend to anybody. Thanks Kieran

Speedy service. Made contact with Samsung on 14/12/34. assessment visit arrange and done on 15/13/23. Part ordered and date arrange to repair my oven on 19/22/23. Time slot given. Matthew did both visits and he was friendly, professional and explained the problem. I was phoned with the appointments, followed by a text to confirm and then Matthew sent a text when he was on his way with an expected time. Excellent service, would definitely recommend and use again.

Matthew was professional, prompt, knowledgeable and efficient. Diagnosis made, repair effected and advice given. Would thoroughly recommend Matthew.

When my washing machine went wrong 10 days before Christmas and with 3 very young kids who can't go an hour without getting dirty, well I could have cried. I called Samsung and after 5 days of fighting the shocking processes and generally poor service, they put me in touch with the repair guys on Monday afternoon. Within a short time I had appointment for Wednesday. Tuesday, I got my 3 hour time window. Wednesday, I got my 20 minute update that Hayden was on his way. Hayden fixed my machine in a effortless fashion. He was lovely, even when the kids did their best to get in the way, and even put the machine back in place for me. He talked me through the repair and paperwork and tidied up after himself. Hayden is my hero, he saved me from one less thing to stress me out over Christmas!

Fast and efficient service, fixed my TV in no time at all. Professional and friendly guy very happy with how it all went would recommend to anyone

Our TV went kaput in mid-December, and we were very worried that despite an extended warranty, we wouldn't have a working TV in time for Christmas. I called the repair guys to see if they could bring their diagnostic visit forwards and they came the very next day. Fault diagnosed a part was ordered and a follow up visit to fix the TV was arranged in the week before Christmas. The fix took just 20 minutes and we were back up and running. Very impressed with this company. All the people I spoke to were friendly and knowledgeable and they managed to fit us in at a busy time of year.

Matthew came to work on our Washing Machine after it had sprung a leak. He was on time and very knowledgeable and the problem has been resolved. First class service, would recommend.

Matt provided an excellent service when he came to fix our TV. He was not only quick in addressing the issue but also incredibly considerate, ensuring minimal disruption to our day. His expertise was evident, as he efficiently resolved the problem and made sure everything was working perfectly before he left. Highly recommended for his professional and courteous approach!

Mathew services by Samsung dishwasher on behalf of Samsung. Did excellent job. Fast and efficient service. Would recommend.

Matthew messaged me to Say he was 80 mins away, he then arrived on time . He was very pleasant and explained everything as he went. Would definitely use this service again

From first contact, this company were on it; very professional and arrived quickly. My fridge freezer had been making a terrible noise and I was worried it was going to pack up. Hayden was polite, knowledgeable and had come prepared with parts so there was no waiting about for another visit. I’m so thrilled to have found an appliance repair service I can trust. Hayden was excellent and I wouldn’t hesitate to contact these guys again, they know what they’re doing.

Had to have a new screen for my tv repairguys ordered the spare part ,came to my house a week later to fit it really pleased I can watch the footy! Spot on!

Really happy and would recommend your company to anyone who wants to get their washing machine serviced or repaired

Fast, friendly, superbly efficient service by Ryan. (Washing machine). Left contact number if any problems when using the machine later that day. No problems, machine working perfectly now. Would highly recommend.

Matthew was very helpful, informative and thorough – he did a great job and I am happy to recommend the Repair Guys.