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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
541 reviews
Recommended
Recommended
by 99% of customers
Sort by
Excellent
Customer Service
Quality
Value
Big thanks to Matthew who sorted our washing machine fault. Very friendly and professional chap who really knew his stuff. Communication was spot on and he was on time as per the agreed time slot. Thanks again
Customer in Devon
, work completed
Recommended
Excellent service from Samsung
Customer Service
Quality
Value
Matthew arrived on time and resolved the problem quickly and efficiently. Very pleased with the overall service and result.
Customer in Somerset
, work completed
Recommended
Washing machine repair
Customer Service
Quality
Value
Mathew from Repair Guys came here this morning. He was quick, tidy and very efficient. The machine is back up and working. Good job!
Customer in Cornwall
, work completed
Recommended
Washing Machine Repair
Customer Service
Quality
Value
Matthew was great, polite and clearly understood the issue with the machine, it had been intermittently faulty for a number of weeks. Very informative service, would highly recommend.
Customer in Somerset
, work completed
Recommended
Great work
Customer Service
Quality
Value
Was on time and let me know time date would be here was friendly polite and completed job overall a great firm and would highly recommend to others 👍🏼
Customer in Plymouth
, work completed
Recommended
Fridge freezer
Mathew was very helpful and professional at sorting the problem out I highly recommend his services.
Customer in Somerset
(Reviewer did not use service)
Recommended
Efficient service
Customer Service
Quality
Value
Matthew text to let me know when he would be arriving and arrived on time. He diagnosed the problem quickly, a program upgrade was needed and he promptly sorted it. Fast, efficient and courteous.
Customer in Somerset
, work completed
Recommended
Faulty dosage in wash machine
Customer Service
Quality
Value
Matthew informed me of his arrival 30 minutes in advance and arrived on time. He immediately identified the issue with my washing machine and resolved it independently without needing any support. I am very happy with the service he provided.
Customer in Somerset
, work completed
Recommended
Repair
Customer Service
Quality
Value
Hayden thank you very much for mending my electric cooker kept up to date with everything even when my parts were order and arrived well done keep up the good work
Customer in Devon
, work completed
Recommended
Repair to Samsung Fridge Freezer where door had fallen off
Customer Service
Quality
Value
I had contacted Samsung about the incident when as my wife opened the door of the FF it fell down and spilled a number of items to the floor. Although Curry’s had fitted it, and charged me for the fitting, it was dangerously inept. Hayden arrived promptly looked at the situation and got on with it. He pointed out where a part had been fitted improperly and put it right. He tidied everything up and went in his way. Competent, industrious and polite. Very impressive.
Customer in Devon
, work completed
Recommended
Great service from Matthew
Customer Service
Quality
Value
Excellent service from Matthew. Prompt, efficient, polite, friendly and above all, excellent at getting to the route of the problem. Fantastic! Thanks Matthew!
Customer in Devon
, work completed
Recommended
Thank you for fixing washer dryer
Customer Service
Quality
Value
Thank you for fixing washer dryer. Really helpful advice given on how to maintain washer dryer and use settings on the machine and app. Cleaned the area after servicing machine. Thank you.
Customer in Somerset
, work completed
Recommended
Repair
Customer Service
Quality
Value
Matthew from the Repair Guys arrived to fix my faulty washing machine purchased from AO. It had started to bounce out from under the counter when on a spin like something possessed. Matthew kindly texted me in the morning to give an ETA and repaired the fault as it hadn't been installed correctly. He tested the spin cycle and it now runs as it should. Thank you very much for excellent service.
Customer in Somerset
, work completed
Recommended
Washing machine
Customer Service
Quality
Value
Ryan the engineer was very professional in the way he kept informed of the time of arrival and fixed my washing machine very fast but very thorough in His work
Customer in Devon
, work completed
Recommended
Repair
Customer Service
Quality
Value
Matthew was polite, efficient and tidy whilst at my house. The repair was carried out rapidly and with minimum of disruption.
Customer in Devon
, work completed
Recommended
Samsung TV repair
Customer Service
Quality
Value
Great service . Excellent communication with technician arriving on time stated. Fast repair and TV as good as when first purchased. Would recommend and use again. Many thanks.
Customer in Torbay
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Great service, reception very helpful in dealing with my issue. Repair man did a great job had to come back with a replacement part. Kept updated by text as to when the repair man was going to arrive. Can't fault anything which makes a change today.
Customer in Torbay
, work completed
Recommended
TV repair
Customer Service
Quality
Value
The repair request was placed by John Lewis to the Repair Guys who shortly after called to select a date to call. They called on the agreed date and diagnosed the issues. Once the parts had been sourced they contacted me with a potential date which was not suitable. I texted with alternatives and agreed a new date. I was advised the evening before for the time window, and the engineer phoned 15 minutes before arrival to advise me. Super service, repair carried out at home, engineers courteous and pleasant to talk to to share the issues.
Which? Trusted Traders Consumer
, work completed
Recommended
Work completed efficiently
Customer Service
Quality
Value
Great communication, didn't have to wait that long for part to come in. Once arrived, very friendly customer service, fixed promptly & even went over & above by cleaning the TV & remounting it for us. Very pleased overall with service.
Customer in Plymouth
, work completed
Recommended
Samsung TV Repair
Customer Service
Quality
Value
Great service, Craig called when 15 minutes out, did the repair quickly and efficiently. Highly recommend Repair Guys.
Customer in Cornwall
, work completed
Recommended
Samsung Eco Bubble Washing Machine
Customer Service
Quality
Value
Pete from the RepairGuys was prompt and very efficient in dealing with the problem. He took about 30 minutes to diagnose and fix the problem.
Customer in Torbay
, work completed
Recommended
Great work ethic
Customer Service
Quality
Value
This is the second time we have met Matthew as he came before to do a major diagnostic on our fridge freezer. He turned up on time and worked right through without a break until all the problems had been resolved. A very professional technician. Many thanks
Customer in Devon
, work completed
Recommended
Samsung washing machine repair
Customer Service
Quality
Value
Washing machine repaired quickly and useful advice give -excellent customer service for future use.
Customer in Cornwall
, work completed
Recommended
Helpful and informative
Customer Service
Quality
Value
Matthew arrived on time and was very helpful and informative. Gave great advice on future use and care of our washing machine. Thank you Repair Guys!
Customer in Devon
, work completed
Recommended
Competent & timely service
Customer Service
Quality
Value
Matthew arrived on time, was very pleasant, polite and professional. He reviewed the problem and asked several questions around the fridge, he was knowledgeable and helped me understand why the fridge was not working properly. He advised me of the next steps I should take. He was efficient and did not consume a lot of time, did the job and left. Very good service.
Customer in Cornwall
, work completed
Recommended