Appliance Care Ltd T/A RepairGuys

Matthew efficiently traced the unusual problem with my washing machine, and returned with the relevant part to put it right. Communication about the visits was excellent and the job’s done! Thank you Matthew.

Matthew communicated before getting here so we knew exactly when he would be here, and it was within the window notified. He had anticipated what the issue with our new Samsung was, as there have been other cases. He was polite and friendly throughout. He confirmed the problem straight away and fixed with a software update. He explained everything he was doing. He resealed the waste pipe connections which had shown a small leak after the machine was moved. He then double checked the machine was working and not leaking before putting it back. He also ensured it was fully level and the tumble dryer was out back and aligned as well. Exceptionally helpful and thoughtful. I don’t know about cost as this was a warranty call. I would definitely use The Repair Guys again and recommend them to others.

Very good and prompt repair job on Samsung 75 inch television including dismount and remount on wall.

Warranty repair carried out to new cooker. Main oven light not working, new bulb did not resolve issue. The engineer, Hayden, turned up on time and completed the repair in about 15 minutes (it was a loose connection on the bulb holder). He was friendly and efficient. Job well done. Thanks.

Great service from Scott at Repair Guys. He was prompt and communication spot on. Diagnosed the problem straight away, ordered the parts, returned within the indicated timeframe, completed the repair and tested thoroughly - even hung the TV back on the wall : ) Top job, thank you !

New Samsung fridge door slightly damaged in transit so needed new door, replacement arranged immediately by Repair Guys who didn’t waste time coming to see it. I was delighted when I knew Matthew was on our job, he fixed our washing machine recently and is excellent. Highly recommend Repair Guys and in particular Matthew although I’m sure all are just as excellent, thank you

I had a damaged door on my Samsung freezer and the service I was given by Hayden from the Repair guys was sublime. He could not have been more helpful, polite and did an excellent job in replacing the door. Please can you give him some recognition for an excellent job done!!!

My Oleg TV packed up and Craig came out and diagnosed the power board had packed up. The following week he returned, fixed the TV, cleaned the screen, and set up the TV and sound bar before he left. All with a cheerful attitude.

Matthew arrived when he said he would. He was professional and polite. He fixed the issue quickly and explained to me what he’d done. Great service!

Matthew was professional, courteous and friendly. He was very helpful and seemed very knowledgeable about my appliance. He completed the job thoroughly and tidily and I would not hesitate to use this company again.

Faultless service from initial contact to return of tv with replacement screen. Great coms to collect and deliver.

Matthew came to take a look at my Samsung washing machine - he diagnosed the problem within a few minutes of taking a look and got it all sorted quickly. Very friendly, professional and helpful.

This company was used by Samsung to repair our fridge/freezer under warranty. Communication was good with office after reporting an issue online. We had two visits with Matthew who arrived on time, was polite, professional & friendly. Diagnosed issue & part ordered. Outstanding service from start to finish. Thoroughly recommend & would use again.

The engineer came 8 days early, as he was in the area. Which was fabulous for me, as it was my washing machine. Very polite, he found the problem and dealt with it extremely quickly.

Thank you Repair Guys for an excellent repair service. The repair was booked and complete in less then two days. Matt was really helpful, not only completing the repair quickly and considerately but also gave some great advice on how to use the machine.

Hayden repaired my dryer, he worked really hard and efficiently. Really pleased that my appliance is now up and running again as it should.

Matthew attended to our broken-down washing machine. He arrived punctually and quickly analysed the fault and set about repairing it. When repaired Matthew cleared up everything and left the workspace spotlessly clean. A great job thoroughly recommend the technician and company

Thank you to Matthew and his speedy diagnostics. Getting my Samsung Dryer better than when I first brought it. Easy going, efficient and easy to talk to. Would definitely recommend!!!

Matthew came out and fixed our dishwasher within 24 hours notice. Originally booked for a week later then called and said they’d be able to come the following day which was brilliant. Matthew was on time, knows his stuff, friendly and fixed the fault - excellent service all round. Thank you.

Craig was super helpful and had the issue fixed (faulty sub) in around a week, delivering and fitting a replacement unit. And all of this before Christmas- great job- thank you Craig and the repair guys!

Mathew was our repair technician. He was able to confidently diagnose the fault, then replace the faulty pump all under an hour. I was in a panic that I would be without my washer over the Christmas period but Mathew saved the day. Thank you so much.

Matthew was pleasant, informative, fixed the washing machine, and entertained my father-in-law with a football rivalry! Thanks

Our repair engineer, Matthew, turned up promptly and was ready to effect the repair. Throughout his visit, he explained his process and the overall repair. The job was completed within the time he stated, and the washing machine was fully serviceable on completion of his work. When Matthew was finished, he tidied up after himself. Matthew was friendly throughout his visit, and I recommend him to friends and family.

Really excellent call out, the engineer knew his stuff and dealt with the problem very swiftly and professionally

Had Matthew come out this afternoon and fix my tumble dryer. He done a fantastic job and a lovely bloke and very chatty. Would definitely recommend.