Appliance Care Ltd T/A RepairGuys

Matthew from RepairGuys was outstanding. So knowledgeable about the Samsung tumble dryer, how to maintain it and use it efficiently. Thank you!🙂

Excellent replacement of a freezer done, replaced competently and efficiently. I would highly recommend and would it again. Thank you Matthew.

Our 10 year old LG washing machine leaked on a delicates wash, the Repair Guys came out and established the problem and returned on a later appointment to replace parts and offer advice. Both technicians were approachable and gave advice. They were also very helpful regarding not stressing our rescue dog, so thank you for the whole process. Highly commended.

Craig phoned to say he was on his way he replaced the TV screen with a new one had the job done in 15 mins took old one away with him very friendly would recommend this company to friends

Very professional, efficient and friendly service from Craig at Repairguys of Exeter. Excellent communication in arranging for a home visit. Work carried out expeditiously. Thank you

This job resulted in a new main PCB being replaced in my year old washing machine within 5 year warranty

The update to the TV was completed very efficiently by a very courteous engineer. The engineer informed me by text a day before that he had the part and he let me know exactly when he would arrive. I would highly recommend this engineer.

Kieran came out today and fixed my blocked Samsung washing machine without any problems and even gave me advice on how to maintain the longevity of my washing machine. No hassle, no fuss and very punctual. Would recommend to anybody. Thanks Kieran

Speedy service. Made contact with Samsung on 14/12/34. assessment visit arrange and done on 15/13/23. Part ordered and date arrange to repair my oven on 19/22/23. Time slot given. Matthew did both visits and he was friendly, professional and explained the problem. I was phoned with the appointments, followed by a text to confirm and then Matthew sent a text when he was on his way with an expected time. Excellent service, would definitely recommend and use again.

Matthew was professional, prompt, knowledgeable and efficient. Diagnosis made, repair effected and advice given. Would thoroughly recommend Matthew.

When my washing machine went wrong 10 days before Christmas and with 3 very young kids who can't go an hour without getting dirty, well I could have cried. I called Samsung and after 5 days of fighting the shocking processes and generally poor service, they put me in touch with the repair guys on Monday afternoon. Within a short time I had appointment for Wednesday. Tuesday, I got my 3 hour time window. Wednesday, I got my 20 minute update that Hayden was on his way. Hayden fixed my machine in a effortless fashion. He was lovely, even when the kids did their best to get in the way, and even put the machine back in place for me. He talked me through the repair and paperwork and tidied up after himself. Hayden is my hero, he saved me from one less thing to stress me out over Christmas!

Fast and efficient service, fixed my TV in no time at all. Professional and friendly guy very happy with how it all went would recommend to anyone

The repair guys know their stuff far more than others I have used. Expert knowledge, humour, professionalism and punctual. Not much else required. 5 star service.

The engineer that came out went above and beyond to repair my washing machine, good reliable communication and repaired the same day.and l would recommend this company.

Matthew was booked to fix our dishwasher and he was definitely the best engineer we have ever had. Not only did he isolate the problem which was very complex but he also advised us about some of our plumbing that had been affecting the dishwasher. He was very intelligent, personable and very good at his job. Highly recommend.

Matt provided an excellent service when he came to fix our TV. He was not only quick in addressing the issue but also incredibly considerate, ensuring minimal disruption to our day. His expertise was evident, as he efficiently resolved the problem and made sure everything was working perfectly before he left. Highly recommended for his professional and courteous approach!

Mathew services by Samsung dishwasher on behalf of Samsung. Did excellent job. Fast and efficient service. Would recommend.

Matthew messaged me to Say he was 80 mins away, he then arrived on time . He was very pleasant and explained everything as he went. Would definitely use this service again

Our TV went kaput in mid-December, and we were very worried that despite an extended warranty, we wouldn't have a working TV in time for Christmas. I called the repair guys to see if they could bring their diagnostic visit forwards and they came the very next day. Fault diagnosed a part was ordered and a follow up visit to fix the TV was arranged in the week before Christmas. The fix took just 20 minutes and we were back up and running. Very impressed with this company. All the people I spoke to were friendly and knowledgeable and they managed to fit us in at a busy time of year.

Matthew came to work on our Washing Machine after it had sprung a leak. He was on time and very knowledgeable and the problem has been resolved. First class service, would recommend.

Fast, friendly, superbly efficient service by Ryan. (Washing machine). Left contact number if any problems when using the machine later that day. No problems, machine working perfectly now. Would highly recommend.

Matthew was very helpful, informative and thorough – he did a great job and I am happy to recommend the Repair Guys.

Great service . Excellent communication with technician arriving on time stated. Fast repair and TV as good as when first purchased. Would recommend and use again. Many thanks.

Craig came out and diagnosed my LG TV needed a new main board as the HDMI sockets where not working correctly. One week later he turned up with the replacement part a very quickly replaced it checked my TV was working and cleaned up. Very good service