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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
541 reviews
Recommended
Recommended
by 99% of customers
Sort by
Professional, Efficient, Friendly and Tidy
Customer Service
Quality
Value
Matthew came to repair our washing machine under warranty. He was very friendly and happy to answer any questions I asked. He was super efficient and really tidy, taking away any packaging, despite my offering to take it. He removed the faulty parts and fitted the new parts in no time at all. He knew exactly what he was doing, and he did it well. I couldn't be happier. Thank you..
Customer in Devon
, work completed
Recommended
Samsung Washing Machine
Customer Service
Quality
Value
Thanks to Matt who came at a good time and fixed a faulty drain pump, very professional and everything explained as he was doing it, thank you.
Customer in Somerset
, work completed
Recommended
Professional and courteous
Customer Service
Quality
Value
Very pleasant experience. Scott Chidgey arrived, setup work bench, started work on tv and replaced main PCB and power ECB in less than 30 minutes. Very polite and informative.
Customer in Devon
, work completed
Recommended
Good job
Customer Service
Quality
Value
Mathew was prompt, polite and courteous, seemed to have a good knowledge of repairing our dishwasher and was clean and tidy. Overall very good.
Customer in Devon
, work completed
Recommended
Great work mending fan oven
Customer Service
Quality
Value
Great communication and work carried out by Matthew, Quick and efficient. Explained issues and repair thoroughly Thank you Repair Guys.
Customer in Somerset
, work completed
Recommended
Samsung American Fridge/Freezer
Customer Service
Quality
Value
Matthew send a message prior to arrival and turned up bang on time. Our ice maker was crushing ice rather than cubed so I cleared the freezer section near to the ice maker in preparation for a lengthy process. Matthew had everything replaced and working within minutes. He certainly knows his stuff. Highly recommend.
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Great work by Matthew came to look at my Samsung tumble dryer soon as I told him the horrid sound it was making he knew what was wrong with it without even looking he knows his stuff dryer is now working Great thanks Matthew
Customer in Devon
, work completed
Recommended
Efficient
Customer Service
Quality
Value
Mathew was fantastic. Arrived on time, was friendly and efficient. Thank you , I was worried as i’ve recently changed my repair contract and was concerned it wouldn’t be as good . but happy now
Customer in Devon
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Craig from the Repair Guys (working on behalf of Richer sounds Plymouth) attended and repaired my LG TV which had developed a problem with the sound. He assessed the problem and ordered replacement parts during his first visit. Communication was clear throughout the process and he returned to carry out the repair, which was completed quickly. It is very reassuring when you invest money in high tech products that should things go wrong (as they invariably do) that work is carried out under guarantee by skilled technicians like the Repair Guys to return your product to a fully working condition with the minimum of fuss. Thank you very much.
Customer in Cornwall
, work completed
Recommended
Repair of Samsung hob
Customer Service
Quality
Value
Samsung were very good in responding to my request for repair. Matthew the engineer attended and ascertained that a replacement part was needed. He returned a week later, fitted it and it all works. Matthew was great, very efficient and courteous.
Customer in Somerset
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Matthew is very good, efficient and cleans up after himself. Great friendly service. Kept me informed of arrival time too
Customer in Devon
, work completed
Recommended
Great service
Customer Service
Quality
Value
Matthew was punctual, efficient, friendly and informative! Very pleased! Our dog liked him too! Lol
Customer in Somerset
, work completed
Recommended
Samsung repair by Matthew
Customer Service
Quality
Value
Just great all-around service, not just by Matthew who was helpful and informative but by the office staff who were easily contacted and helped enormously in my dealings with Samsung. Communication by SMS about the repair was prompt and efficient making the whole process stress-free.
Customer in Devon
, work completed
Recommended
Repair fridge freezer
Customer Service
Quality
Value
Matthew was courteous and the job was sorted very quickly explaining what had happened so hopefully it doesn’t again. Thank you
Customer in Devon
, work completed
Recommended
Life saver
Customer Service
Quality
Value
Matthew turned up on time and got my washing machine working again. I cannot thank him enough. He is courteous, clean, professional and extremely helpful. I had nothing but trouble trying to get an engineer to come out, always cancelling. But this time we got a real engineer to sort the problem out. Thank you again Matthew.
Customer in Devon
, work completed
Recommended
Washing machine repair
Customer Service
Quality
Value
Matthew was fantastic! He arrived on time, quickly diagnosed the issue with our washing machine, and had it running perfectly again in no time. He was professional, friendly, and clearly knew his stuff. It’s great to find someone reliable who takes pride in their work. Highly recommended!
Customer in Somerset
, work completed
Recommended
Great service
The original engineer came to assess it needed a new screen. Then Craig came out yesterday and quickly and efficiently replaced the tv screen with ease. He was polite, friendly and very knowledgeable. He only took 30 mins
Customer in Cornwall
(Reviewer did not use service)
Recommended
Great service
Customer Service
Quality
Value
Scott from RepairGuys today replaced a circuit board in our TV. He was very polite and courteous and contacted me to inform he was on his way to my property. Great service all round and from my experience I would defiantly use this company again.
Customer in Devon
, work completed
Recommended
Called to correct fridge freezer installation by another fitter
Customer Service
Quality
Value
Matthew attended on time today. I was kept informed about when he would arrive right up to 20 mins prior. He identified the problem and was able to fix it straight away. Very efficient.
Customer in Somerset
, work completed
Recommended
First class service
Customer Service
Quality
Value
Communication good, arrived promptly despite it being difficult to find! Repair carried out efficiently and quickly, very tidy and careful with my property Would definitely recommend
Customer in Devon
, work completed
Recommended
Washing machine
Matthew came to repair my washing machine machine today service was excellent I would recommend him highly
Customer in Somerset
(Reviewer did not use service)
Recommended
Matthew did an excellent job fixing my washer dryer!
Customer Service
Quality
Value
⭐️⭐️⭐️⭐️⭐️ Matthew did an excellent job fixing my washer dryer! He was professional, friendly, and quick to identify the issue. The repair was done efficiently, and the machine works perfectly now. I really appreciate his expertise and would highly recommend him to anyone needing appliance repairs.
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Came sooner than told (very long delay initially) (due to a cancellation) Work done quickly and thoroughly, and well explained Great job
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Mathew from Repair guys came to fix my washer/dryer he was very polite and fixed the machine promptly. I was really pleased with the work he was professional and friendly.
Customer in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
On calling with a sound issue on TV I was given date and text a time schedule the previous day. Engineer arrived wasted no time telling me what was required. Parts were ordered and I was notified of the date he would return. He was prompt and explained as he replaced items and set the TV . I am very happy with the service and engineer. Thank You .
Customer in Plymouth
, work completed
Recommended