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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
540 reviews
Recommended
Recommended
by 99% of customers
Sort by
Patient and knowledgable
Customer Service
Quality
Value
Matthew attended my property twice to diagnose and fix an 8 year old dish washer. He has assured me that despite being an older more complex machine he would be able to solve the issue. The communication was seamless and honest and I was kept adrift of what was happening along the way. I can recommend the team and the service for their professional expertise and execution Thanks
Customer in Somerset
, work completed
Recommended
Impeccable work completed
Customer Service
Quality
Value
Excellent replacement of a freezer done, replaced competently and efficiently. I would highly recommend and would it again. Thank you Matthew.
Jonathan in Somerset
, work completed
Recommended
Helpful and efficient
Customer Service
Quality
Value
Our 10 year old LG washing machine leaked on a delicates wash, the Repair Guys came out and established the problem and returned on a later appointment to replace parts and offer advice. Both technicians were approachable and gave advice. They were also very helpful regarding not stressing our rescue dog, so thank you for the whole process. Highly commended.
Customer in Devon
, work completed
Recommended
Repair Television
Customer Service
Quality
Value
Craig phoned to say he was on his way he replaced the TV screen with a new one had the job done in 15 mins took old one away with him very friendly would recommend this company to friends
Jeff in Cornwall
, work completed
Recommended
REPAIRGUYS DELIVER
Customer Service
Quality
Value
Very professional, efficient and friendly service from Craig at Repairguys of Exeter. Excellent communication in arranging for a home visit. Work carried out expeditiously. Thank you
Customer in Cornwall
, work completed
Recommended
Fantastic work, very helpful and efficient
Customer Service
Quality
Value
Matt provided an excellent service when he came to fix our TV. He was not only quick in addressing the issue but also incredibly considerate, ensuring minimal disruption to our day. His expertise was evident, as he efficiently resolved the problem and made sure everything was working perfectly before he left. Highly recommended for his professional and courteous approach!
Customer in Devon
, work completed
Recommended
Fantastic Service
Customer Service
Quality
Value
Fast, friendly, superbly efficient service by Ryan. (Washing machine). Left contact number if any problems when using the machine later that day. No problems, machine working perfectly now. Would highly recommend.
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Matthew was very helpful, informative and thorough – he did a great job and I am happy to recommend the Repair Guys.
Customer in Devon
, work completed
Recommended
Samsung TV repair
Customer Service
Quality
Value
Great service . Excellent communication with technician arriving on time stated. Fast repair and TV as good as when first purchased. Would recommend and use again. Many thanks.
Customer in Torbay
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Big thanks to Matthew who sorted our washing machine fault. Very friendly and professional chap who really knew his stuff. Communication was spot on and he was on time as per the agreed time slot. Thanks again
Customer in Devon
, work completed
Recommended
Excellent service from Samsung
Customer Service
Quality
Value
Matthew arrived on time and resolved the problem quickly and efficiently. Very pleased with the overall service and result.
Customer in Somerset
, work completed
Recommended
Washing machine repair
Customer Service
Quality
Value
Mathew from Repair Guys came here this morning. He was quick, tidy and very efficient. The machine is back up and working. Good job!
Customer in Cornwall
, work completed
Recommended
Washing Machine Repair
Customer Service
Quality
Value
Matthew was great, polite and clearly understood the issue with the machine, it had been intermittently faulty for a number of weeks. Very informative service, would highly recommend.
Customer in Somerset
, work completed
Recommended
Great service from Matthew
Customer Service
Quality
Value
Excellent service from Matthew. Prompt, efficient, polite, friendly and above all, excellent at getting to the route of the problem. Fantastic! Thanks Matthew!
Customer in Devon
, work completed
Recommended
Thank you for fixing washer dryer
Customer Service
Quality
Value
Thank you for fixing washer dryer. Really helpful advice given on how to maintain washer dryer and use settings on the machine and app. Cleaned the area after servicing machine. Thank you.
Customer in Somerset
, work completed
Recommended
Repair
Customer Service
Quality
Value
Matthew from the Repair Guys arrived to fix my faulty washing machine purchased from AO. It had started to bounce out from under the counter when on a spin like something possessed. Matthew kindly texted me in the morning to give an ETA and repaired the fault as it hadn't been installed correctly. He tested the spin cycle and it now runs as it should. Thank you very much for excellent service.
Customer in Somerset
, work completed
Recommended
Washing machine
Customer Service
Quality
Value
Ryan the engineer was very professional in the way he kept informed of the time of arrival and fixed my washing machine very fast but very thorough in His work
Customer in Devon
, work completed
Recommended
Repair
Customer Service
Quality
Value
Matthew was polite, efficient and tidy whilst at my house. The repair was carried out rapidly and with minimum of disruption.
Customer in Devon
, work completed
Recommended
Very pleased with the outcome
Customer Service
Quality
Value
Craig visited to repair my TV that is five years old and still under warranty from Richer Sounds. It was an intermittent fault, after ordering and changing two parts on different occasions my TV now works reliably. Very impressed with Craigs knowledge and the fact that TV that old is still serviceable and that the repair guys could fix it. I will use them again if I have a need.
Customer in Plymouth
, work completed
Recommended
Samsung referred a TV guarantee problem to Repair Guys and they were here in a day and responded to Samsung for permission to repair
Customer Service
Quality
Value
Excellent level of service, prompt and efficient. I can quite see why Samsung use them. They replaced a screen on site in not long and everything clean and tidy. Also work done on site so no fuss of a loan machine to place and remove.
Customer in Cornwall
, work completed
Recommended
LG TV Repair
Customer Service
Quality
Value
An engineer was sent over by LG to repair my 60 inch TV. Super quick panel replacement and very professional. The job was completed within 20', with no mess left behind and with the TV put back where it was originally. Overall very satisfied and would recommend 100%.
Customer in Plymouth
, work completed
Recommended
LG OLED Repair
Customer Service
Quality
Value
Warrantee repair under Richer Sounds 6 year care package. Couldn't be happier, Craig was friendly and professional, diagnosing a fault that quickly solved my screen fault. Highly recommended, thanks.
Customer in Cornwall
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Tv repair fast excellent service highly recommended all sorted within a few days, new screen ordered and fitted no hassle no fuss.
Customer in Cornwall
, work completed
Recommended
Replace TV main board
Customer Service
Quality
Value
Excellent service. Confirmed appointment day before and 20 minutes before arrival. Fitted new part and reset system. Thank you.
Ian in Plymouth
, work completed
Recommended
Good service
Customer Service
Quality
Value
Matthew called before arriving and wore a mask,he very speedily and efficiently carried out the repairs.
Customer in Devon
, work completed
Recommended