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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
540 reviews
Recommended
Recommended
by 99% of customers
Sort by
Samsung Washing Machine
Customer Service
Quality
Value
A big thank you to Kieren from the Repair Guys for repairing my Samsung Washing Machine today, can't thank you enough, Excellent customer service, very friendly & repair done in super quick time. I can highly recommend The Repair Guys
Customer in Cornwall
, work completed
Recommended
Great work fast and efficient
Customer Service
Quality
Value
Mathew did a super job in repairing our tumble dryer, it was a pleasure to have Mathew doing the work, very efficient, very knowledgeable, very respectful.
Customer in Somerset
, work completed
Recommended
Excellent efficient work
Customer Service
Quality
Value
Matthew was a prompt, efficient, and very nice guy. He has sorted our washing machine out from the fault and it’s back up and running perfectly.
Customer in Devon
, work completed
Recommended
Great Work
Customer Service
Quality
Value
A very professional worker, carried out work in a good time, ensured work area was left clean and tidy. Great communication throughout.
Customer in Devon
, work completed
Recommended
Samsung Fridge Freezer fault
Customer Service
Quality
Value
Matthew arrived as per time scheduled, a fault was identified, but as yet unable to be resolved. Matthew has ordered us a new part which will hopefully sort the problem.
Customer in Devon
, work completed
Recommended
Washing machine
Matthew came to repair my washing machine machine today service was excellent I would recommend him highly
Customer in Somerset
(Reviewer did not use service)
Recommended
Matthew did an excellent job fixing my washer dryer!
Customer Service
Quality
Value
⭐️⭐️⭐️⭐️⭐️ Matthew did an excellent job fixing my washer dryer! He was professional, friendly, and quick to identify the issue. The repair was done efficiently, and the machine works perfectly now. I really appreciate his expertise and would highly recommend him to anyone needing appliance repairs.
Customer in Devon
, work completed
Recommended
Washing Machine Repair
Customer Service
Quality
Value
Matthew communicated via text before arriving within the allocated time. He was professional, friendly and very helpful. Would recommend to family and friends
Customer in Somerset
, work completed
Recommended
Life saver
Customer Service
Quality
Value
Matthew turned up on time and got my washing machine working again. I cannot thank him enough. He is courteous, clean, professional and extremely helpful. I had nothing but trouble trying to get an engineer to come out, always cancelling. But this time we got a real engineer to sort the problem out. Thank you again Matthew.
Customer in Devon
, work completed
Recommended
Work done in the said time
Customer Service
Quality
Value
Very helpful from the start Craig phoned to say he would be earlier than expected, if that was ok, very friendly and made sure that everything was to our satisfaction before he left
Customer in Cornwall
, work completed
Recommended
Professional, Reassuring, and Extremely Thorough
Customer Service
Quality
Value
Matthew was incredibly thorough and informative when inspecting my washing machine after it began to smoke. I was understandably anxious about the potential danger of using it in my family home, but thanks to Matthew’s detailed safety checks, clear explanations, and reassuring advice, I now have complete confidence that the machine is safe to use (it turned out to be user error). I highly recommend Matthew, he’s highly skilled, professional, helpful and extremely knowledgeable, especially with after advise on the machine for future use.
Customer in Devon
, work completed
Recommended
Washing machine repair
Customer Service
Quality
Value
Matthew was fantastic! He arrived on time, quickly diagnosed the issue with our washing machine, and had it running perfectly again in no time. He was professional, friendly, and clearly knew his stuff. It’s great to find someone reliable who takes pride in their work. Highly recommended!
Customer in Somerset
, work completed
Recommended
Great service
The original engineer came to assess it needed a new screen. Then Craig came out yesterday and quickly and efficiently replaced the tv screen with ease. He was polite, friendly and very knowledgeable. He only took 30 mins
Customer in Cornwall
(Reviewer did not use service)
Recommended
Great service
Customer Service
Quality
Value
Scott from RepairGuys today replaced a circuit board in our TV. He was very polite and courteous and contacted me to inform he was on his way to my property. Great service all round and from my experience I would defiantly use this company again.
Customer in Devon
, work completed
Recommended
Called to correct fridge freezer installation by another fitter
Customer Service
Quality
Value
Matthew attended on time today. I was kept informed about when he would arrive right up to 20 mins prior. He identified the problem and was able to fix it straight away. Very efficient.
Customer in Somerset
, work completed
Recommended
Great work
Customer Service
Quality
Value
Came sooner than told (very long delay initially) (due to a cancellation) Work done quickly and thoroughly, and well explained Great job
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Mathew from Repair guys came to fix my washer/dryer he was very polite and fixed the machine promptly. I was really pleased with the work he was professional and friendly.
Customer in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
On calling with a sound issue on TV I was given date and text a time schedule the previous day. Engineer arrived wasted no time telling me what was required. Parts were ordered and I was notified of the date he would return. He was prompt and explained as he replaced items and set the TV . I am very happy with the service and engineer. Thank You .
Customer in Plymouth
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Excellent Service, we were informed what day and approximate time they would call. On the day they called when leaving their previous job and arrived on time. Carried out the repair efficiently and politely. Very impressed.
Customer in Cornwall
, work completed
Recommended
Pete attended the property on the first visit and quickly diagnosed the issue with a faulty tumble dryer. Today he has returned with the correct parts
Customer Service
Quality
Value
Pete attended the property on the first visit and quickly diagnosed the issue with a faulty tumble dryer. Today he has returned with the correct parts and fixed in no time at all. Great service, would highly recommend!
Customer in Cornwall
, work completed
Recommended
LG TV Repair
Customer Service
Quality
Value
An engineer was sent over by LG to repair my 60 inch TV. Super quick panel replacement and very professional. The job was completed within 20', with no mess left behind and with the TV put back where it was originally. Overall very satisfied and would recommend 100%.
Customer in Plymouth
, work completed
Recommended
LG OLED Repair
Customer Service
Quality
Value
Warrantee repair under Richer Sounds 6 year care package. Couldn't be happier, Craig was friendly and professional, diagnosing a fault that quickly solved my screen fault. Highly recommended, thanks.
Customer in Cornwall
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Tv repair fast excellent service highly recommended all sorted within a few days, new screen ordered and fitted no hassle no fuss.
Customer in Cornwall
, work completed
Recommended
Replace TV main board
Customer Service
Quality
Value
Excellent service. Confirmed appointment day before and 20 minutes before arrival. Fitted new part and reset system. Thank you.
Ian in Plymouth
, work completed
Recommended
Samsung referred a TV guarantee problem to Repair Guys and they were here in a day and responded to Samsung for permission to repair
Customer Service
Quality
Value
Excellent level of service, prompt and efficient. I can quite see why Samsung use them. They replaced a screen on site in not long and everything clean and tidy. Also work done on site so no fuss of a loan machine to place and remove.
Customer in Cornwall
, work completed
Recommended