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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
540 reviews
Recommended
Recommended
by 99% of customers
Sort by
Good service
Customer Service
Quality
Value
Matthew called before arriving and wore a mask,he very speedily and efficiently carried out the repairs.
Customer in Devon
, work completed
Recommended
TV REPAIR.
Customer Service
Quality
Value
I was impressed with the service I received with no fuss or difficulty. The staff were efficient, polite and very helpful.
John in Devon
, work completed
Recommended
Fast and efficient service
Customer Service
Quality
Value
Craig arrived exactly on time having given me a text message informing me of time of arrival. He replaced the main board on my OLED tv very swiftly and efficiently. Craig was polite and knowledgeable and wore his face covering all the time. He ensured we were completely satisfied with the repair before he left. I would thoroughly recommend the Repairguys and wouldn’t hesitate to use them again.
Customer in Plymouth
, work completed
Recommended
Prompt & efficient service
Customer Service
Quality
Value
The TV repair engineer arrived at the specified time and was polite and courteous. His use of protective clothing and method of working was reassuring and the repair was carried out quickly and efficiently. Altogether a very professional and friendly service, both on the phone and in my home.
Customer in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
TV repair, fault found, new screen ordered and fitted within two weeks. Text sent night before giving window of time for visit then phone call fifteen minutes before arrival. They were very efficient, polite, clean and tidy and cleared away all packaging. TV still under guarantee so can't comment on value of service. Would certainly use again and recommend to friends.
Customer in Somerset
, work completed
Recommended
excellent service
Customer Service
Quality
Value
Really pleased with the repair service we received. Craig arrived exactly when he had previously advised us he would. He completed the repair quickly and efficiently and so far the problem he came to correct seems to be entirely fixed. He worked quietly and thoroughly and left everywhere very tidy and as he found it. Craig was polite and helpful and able to answer all of my many questions. Thank you very much
Customer in Cornwall
, work completed
Recommended
Great work, quick and efficient
Customer Service
Quality
Value
This was the second time Craig has called to replace our Samsung TV screen. He was friendly and prrofessional, replacing the screen with the minimum of fuss. He took away all the packaging, and left everything exactly as he found it except with a new functional TV screen. Many thanks.
Customer in Cornwall
, work completed
Recommended
Incredibly friendly. Incredibly professional
Customer Service
Quality
Value
Our TV screen developed a fault and was still in warranty from a high street store. Having spoken to Darren from Repair Guys only last week. Craig has just replaced the screen in a very professional way. There was no mess and he even liked my cup of tea. I would strongly recommend this company. Very impressed with their service.
Customer in Plymouth
, work completed
Recommended
Samsung TV Repair Very Professional
Customer Service
Quality
Value
From start to finish Repairguys kept me updated, always on time, gave a window of arrival the night before and kept to it, Covid aware, and very respectful about your home cleanliness offering to take off footwear, Craig very knowledgable with my TV, Recommend Repairguys in an instance!!
Customer in Cornwall
, work completed
Recommended
Excellent repair job
Customer Service
Quality
Value
Engineer arrived promptly on time and took about twenty minutes to fit the replacement part, quickly, cleanly and efficiently. Really happy with the service, couldn’t recommend these guys more positively. Greta job, Thanks.
Customer in Devon
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Excellent service all round. They arrived when they said they would and had spare parts with them and cleaned up when finished. The repair man was called Mathew and is a credit to your company.
Customer in Devon
, work completed
Recommended
Professional and fast.
Customer Service
Quality
Value
My washing machine was leaking. Matthew, the engineer, found the problem, which was an installation problem and fixed it quickly and efficiently. He then carried out a comprehensive diagnostic and function test. He was satisfied that the problem was solved and the machine was operating correctly, as was I. At all times he was friendly and efficient. It’s good to find out there are still people who care about what they do.
Customer in Devon
, work completed
Recommended
Great communications, fast service.
Customer Service
Quality
Value
What can I say, I called Sony regarding fault with ARC port on TV. Within forty eight hours, Repairguys called and arrangements were made to attend with a new main board. Scott turned up and was straight at it. Board replaced, sound sorted! Many thanks guys, will certainly recommend if anyone needs your expertise in the future!
Andy in Torbay
, work completed
Recommended
Professional, clean, polite and quick service
Customer Service
Quality
Value
John-James attended our Samsung washing machine repair today. It was making strange noise for a while. Before his arrival I emailed a noise that the machine was making to the company who immediately said that is probably the pump and we will make sure it is on the van just incase. It was indeed the pump, all fixed, any mess cleaned up and also advice on different features of the washing machine (that we didn't know about and had it 2 years). Thank you for a professional service. Will use again.
Customer in Cornwall
, work completed
Recommended
Repair washing machine
Customer Service
Quality
Value
I had John-Andrew from Repairguys come out and fix a fault with my washing machine. He was very professional and knew his stuff. He was polite and just very helpful.
Paul in Devon
, work completed
Recommended
Great Job
Customer Service
Quality
Value
Matthew arrived on time and promptly found the wiring problem with our Samsung Eco Bubble which he fixed with no problem! Very professional and friendly-We would highly recommend such a professional trader-Well done!
Customer in Devon
, work completed
Recommended
Samsung washing machine repair
Customer Service
Quality
Value
Matthew arrived on time (circa 5.30pm) and kept us informed 'pre arrival'. He came with the correct parts and completed the warranty repair swiftly, neatly and no dramas. Nice chap and gave some useful tips on keeping the machine tip-top. Recommended.
Customer in Devon
, work completed
Recommended
Fast and convenient
Customer Service
Quality
Value
Brilliant engineer responded next day and fixed new parts. Very helpful and friendly. Wouldn’t hesitate to recommend.
Derek in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Arrived on time, courteous, thoughtful and with a smile. Quick repair with no mess. Thank you Craigx.
Customer in Plymouth
, work completed
Recommended
Washing machine
Customer Service
Quality
Value
Great communication from start to finish via the Repair Guy. Matthew arrived on time . Messaged ahead to say he was 25 minutes away. Great knowledge and sound advice infact Matthew was walking manual. Very impressed đź‘Ź
Customer in Devon
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Kieren & Ryan sent a text to warn me they would be arriving earlier than planned which suited me very well. They found the fault quickly and replaced the PC board in my washing machine in record time and had it up and running in record time. They were very polite and efficient. I tried leaving a review on which traders but the name Repairguys wasn’t accepted so I rang them with my review instead. All good. Many thanks.
Customer in Cornwall
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Pete came out and very efficient. Came in and quickly got on with the job. Sorted the problem very quickly. Delightful chap and we were very delighted with his visit to us
Which? Trusted Traders Consumer
, work completed
Recommended
Nice guy - long wait
Customer Service
Quality
Value
Scott repaired my TV (under warranty) very efficiently and made sure all was OK before leaving. Great text communications from the team. 2 downsides. Long wait for the parts. Patronising first Guy, who diagnosed the fault he may have now left. They efficiently carried out a repair on a microwave (under warranty) in the past. So overall pleased with their service, as parts delivery are out of their control.
Customer in Devon
, work completed
Recommended
Faulty Samsung washing machines
Customer Service
Quality
Value
Turned up on time,very polite professional person.Found out problems in no time at all and explained next step. Retuned today on time very helpful and professional and solved the problems.
Customer in Devon
, work completed
Recommended
Washing machine
Customer Service
Quality
Value
Very fast and efficient service engineer kept me informed of arrival time. He did the job quickly and with care very friendly engineer I would recommend the service.
Tony in Devon
, work completed
Recommended