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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
540 reviews
Recommended
Recommended
by 99% of customers
Sort by
Samsung Fridge/Freezer Repair
Customer Service
Quality
Value
Matthew arrived during the allotted time slot, explained things clearly and carried out the work in a timely manner. I would highly recommend Matthew and Repair Guys for any appliance repair requirement.
Customer in Somerset
, work completed
Recommended
Ref 6342 Engineer - Craig
Customer Service
Quality
Value
Excellent service, phoned to indicate a time of call, polite, knowledgeable and sorted the problem, very pleased.
Customer in Devon
, work completed
Recommended
Couldn't be happier
Customer Service
Quality
Value
I used the repair guys when my Samsung Fridge Freezer developed a fault. The booking process was simple and Matthew, the engineer, turned up on time and was very pleasant. A new part was required and this turned up within a week and Matthew returned on a Saturday, to compete the repair, all included in the initial cost. Quick, efficient and friendly, I can't say any more.
Customer in Somerset
, work completed
Recommended
TV repair
Customer Service
Quality
Value
Excellent service, collected and returned to schedule. Good communication throughout. Thank you very much.
Customer in Devon
, work completed
Recommended
TV repair
Customer Service
Quality
Value
Collected tv and boxed it to make sure it was not damaged in transit, repair carried out in quick time and tv returned with lots of care.
Customer in Cornwall
, work completed
Recommended
very quick
Customer Service
Quality
Value
Matthew arrived and immediately identified the issue and had it fixed within 10 minutes professional, friendly and understanding
Customer in Somerset
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Needed a couple of speakers in TV and it was done in double quick time
Which? Trusted Traders Consumer
, work completed
Recommended
TV Repair
Scott came on 17th November to look at our TV and told us we needed a new Main PCB which he ordered. Scott informed me that the item was in and kept me up to date by Text . He arrived fitted and explained what he was doing . Very happy with his service and he didn’t rush in and out .
Customer in Devon
(Reviewer did not use service)
Recommended
Very efficient courteous team
Customer Service
Quality
Value
The Repair guys arrived promptly and repaired our Samsung dual flex oven very quickly and efficiently under its warranty/guarantee. They also gave me some great advice on the various functions of the oven which was a bonus. We are happy customers now.
Customer in Devon
, work completed
Recommended
Excellent experience
Customer Service
Quality
Value
We had an issue with a Samsung fridge freezer which wasn’t dispensing water and ice correctly. Matthew diagnosed the fault straight away. Curry’s installer had connected the water and ice feeds incorrectly, so the problem should have been sorted by them , not Samsung. The service I’ve had from Curry’s throughout this problem has been very shabby, shame on them! Matthew was in and out , job done and tested within 10 minutes. Great service!
Customer in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The Repairguys have been out to us twice now. Once for our washing machine and just recently to fix our tumble dryer. They have always been very courteous, professional and sorted our issues out swiftly. Great service
Customer in Cornwall
, work completed
Recommended
Brilliant service!
Customer Service
Quality
Value
John Andrews came out after a day of snow to catch up and repair my washing machine. They kept us informed of what was going on (delays because of the snow), arrived at the time he stated, and did a wonderful job. They were clean, tidy & polite as well.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Matthew was really helpful and knowledgeable. Very efficient job and sorted the issue for us quickly. Thanks
Customer in Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
Engineer arrived at time stated, explained everything,polite,fixed all faults in no time,took all rubbish with him
Customer in Devon
, work completed
Recommended
Dishwasher repair
Customer Service
Quality
Value
The engineer was punctual and smart. He had great knowledge of the appliance he was repairing. Informed us about the appliance being repaired. When he left the premises he left it spotless. We were very impressed. Gerard Crowley
Customer in Devon
, work completed
Recommended
Matthew was great.
Customer Service
Quality
Value
Matthew was polite, professional and knowledgeable. Can't fault him. Provided rapid assessment of issue and straightforward solution.
Customer in Devon
, work completed
Recommended
Matthew was brilliant!
Customer Service
Quality
Value
So grateful to Matthew. He was fast, really knowledgeable and super professional. It couldn’t have gone better.
Customer in Cornwall
, work completed
Recommended
Absolutely amazing
Customer Service
Quality
Value
Matthew text to say he would be here in 5 mins. Helped me move things out of the way and clear top of machine. He was smart polite friendly and quickly resolved the problem. I couldn’t have asked for better service 5*
Customer in Devon
, work completed
Recommended
Matthew was amazing.
Customer Service
Quality
Value
Matthew came out to diagnose the machine and found a fault which he recommended a repair. He was very professional and prompt. The repair was carried out by kieran unfortunately and it wasn't completed correctly causing new problems. Luckily Matthew came back out today and found the fault quickly and fixed it. He was great and gave honest advice and took his work seriously. He is also an expert in his field. Thank you again Matthew.
Customer in Devon
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Quick response to call out and kept up-to-date with call out time . On arrival Matthew was polite and very knowledgeable, found the issue with our washing machine quickly and was able to repair it there and then . Will definitely be using Matthew again,thank you .
Customer in Devon
, work completed
Recommended
Fast and afficant
Customer Service
Quality
Value
Matthew was awesome. Fixed my washing machine and had a laugh whilst he worked. Was really nice to have a happy repair guy.
(your username)
, work completed
Recommended
Warranty Repair
Thank you Repair Guys for an excellent repair service. The repair was booked and complete in less then two days. Matt was really helpful, not only completing the repair quickly and considerately but also gave some great advice on how to use the machine.
Customer in Somerset
(Reviewer did not use service)
Recommended
Repair by hayden
Customer Service
Quality
Value
Hayden repaired my dryer, he worked really hard and efficiently. Really pleased that my appliance is now up and running again as it should.
Customer in Devon
, work completed
Recommended
Washing machine repair
Customer Service
Quality
Value
Matthew attended to our broken-down washing machine. He arrived punctually and quickly analysed the fault and set about repairing it. When repaired Matthew cleared up everything and left the workspace spotlessly clean. A great job thoroughly recommend the technician and company
Customer in Devon
, work completed
Recommended
Awesome!!!
Customer Service
Quality
Value
Thank you to Matthew and his speedy diagnostics. Getting my Samsung Dryer better than when I first brought it. Easy going, efficient and easy to talk to. Would definitely recommend!!!
Customer in Devon
, work completed
Recommended