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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
573 reviews
Recommended
Recommended
by 99% of customers
Sort by
Great job done and speedy!
Customer Service
Quality
Value
We had Hayden arrive on time and was well prepared. He did the job quickly and efficiently. Super polite and left the kitchen looking great (better than it looked before!). Thanks so much!
Customer in Devon
, work completed
Recommended
Repairs to Beko Cooker
Customer Service
Quality
Value
Excellent communications by phone and text throughout from Customer Service to the Engineer, advising me on progress. The appointment was at a date /time convenient to me and the engineer arrived with the spare part (oven element) exactly as scheduled. He was very friendly, obviously competent and swiftly replaced the part, making sure that I was satisfied with the result. He has excellent interpersonal skills, very empathetic and gave me sound advice on a couple of topics.
Customer in Cornwall
, work completed
Recommended
Went above and beyond
Customer Service
Quality
Value
Kieran was such a lovely young chap, really knowledgeable about what he was doing. Found the problem, went above and beyond to get it sorted for me. He was an absolute pleasure.
Customer in Plymouth
, work completed
Recommended
Really nice repair man.
Customer Service
Quality
Value
Arrived on time,knew what to do after a quick chat, had spare part in van,he was polite,and good at what he does, very tidy,and cleaned up any mess which was minimal,would definitely recomend Matthew,explained exactly what he was doing...though this wasn't Matthew's first visit .
Customer in Somerset
, work completed
Recommended
Matthew was Awesome
Customer Service
Quality
Value
Matthew came to fix my ice maker and was super fast and efficent also explained why it had broken and how to prevent it happening again
Customer in Somerset
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
Very competent team. Craig and Ryan gave excellent service. They had to source the problem with my Samsung tv, then order the parts, then return and repair. All done in a few days. Both men were very polite and approachable. Thank you very much. Mike Harris.
Customer in Devon
, work completed
Recommended
Samsung Oven Repair
Customer Service
Quality
Value
Matthew turned up on time was very clear about what he was able to do for us, he worked cleanly and without fuss. Repair was diagnosed and carried out expediently and we now have a working appliance. Thank you.
Customer in Devon
, work completed
Recommended
Very pleasant experience
Customer Service
Quality
Value
The engineer called when he had an earlier slot and appeared on time. Matthew was very pleasant and fixed the issue with my oven very quickly. What else can I say.
Customer in Somerset
, work completed
Recommended
Visiting to mend fridge freezer
Customer Service
Quality
Value
I was very satisfied and happy with Mathew. He arrived within the time he said, he would be arriving. He explained what the problem was, with my fridge freezer, and mended it for me. I am a disabled person, and I felt he was very understanding with my limited mobility.
Customer in Devon
, work completed
Recommended
LEC fridge-freezer malfunction
Customer Service
Quality
Value
Our fridge collected water daily and the freezer regularly iced-up the bottom drawer such that it would not open. Matthew from the Repair Guys was great. He identified the issue and showed the evidence of insulation failure. The appliance is not worth repairing and needs to be replaced. Prompt service, good technical knowledge and honest advice was greatly appreciated.
Customer in Devon
, work completed
Recommended
Samsung washing machine
Customer Service
Quality
Value
Matthew came out to repair our washing machine under warranty. Received a text 30 minutes prior to inform me that he was on the way. Job was done quickly and mess free, despite having to remove most of the machine's parts. Very knowledgeable, advised on cause of fault and how to avoid in future.
Customer in Devon
, work completed
Recommended
Great service from Matthew
Customer Service
Quality
Value
'The repair guys' sorted out my fridge after a frustrating contact with the manufacturer when I was delivered a damaged product
Customer in Somerset
, work completed
Recommended
Good work
Customer Service
Quality
Value
Arrived on the expected time. Was polite. Kept the work tidy. Came to final conclusion in a timely manner.
Customer in Somerset
, work completed
Recommended
Fast, friendly and efficient
Customer Service
Quality
Value
Matthew came to take a look at my washing machine today that was making an odd sound on spinning. He quickly identified the problem and fixed it on the spot. Very friendly, knowledgable and helpful. Thank you.
Customer in Somerset
, work completed
Recommended
Prompt and reluable
Customer Service
Quality
Value
Courteous and knowledgeable Turned up when expected Clean and tidy Polite. Efficient and friendly Highly recommend
Customer in Devon
, work completed
Recommended
Dishwasher engineer Repair Guys !
Customer Service
Quality
Value
Matthew was amazing , punctual and prompt . Very helpful and informative about the issue . Fixed straight away and gave good advice. Most definitely recommend.
Customer in Devon
, work completed
Recommended
Quick efficient and friendly TV repair
Customer Service
Quality
Value
Good quick and efficient repair of TV. Craig arrived on time and explained what he needed to do and was friendly.
Customer in Cornwall
, work completed
Recommended
SAMSUNG TV repair under warranty
Customer Service
Quality
Value
My request for repair under warranty was referred to REPAIRGUYS by Currys, then Samsung. Although, the actual repair was dealt with by Mike, my collection & delivery was done by Scott, who was extremely polite, efficient and on time. He even took off his wet shoes, saving my cream carpet. I had originally paid for the Internet side of the TV to be set up for me this was done again Sending me a time-slot text the day before, eliminated having to wait in all day Thank you
Customer in Devon
, work completed
Recommended
Saved my life!
Customer Service
Quality
Value
After a very stressful few days being without my dishwasher, Matthew made a very busy household a lot less stressful! The engineer was here 2 days after requesting a visit, he was friendly & polite, the communication before arrival was fantastic, he arrived on time and my appliance was fixed within 1 hour! I could not be more grateful! Thank you, Matthew!
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Matthew was great. He was very friendly and polite. Fixed our machine above and beyond just the broken piece. Thank you.
Customer in Somerset
, work completed
Recommended
Great work very polite
Customer Service
Quality
Value
Needed a new element for my cooker Matthew ordered it and as soon as it arrived he back and fitted it, very professional gentleman great work and tidied up after himself I will definitely use again
Customer in Devon
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Matthew arrived at 8am for his 8-11am time slot. He worked to repair the electrics on our freezer display as the parts are no longer available. He did an excellent job and we had a lovely chat while he was working. He left everything clean and tidy as was very professional and courteous. Highly recommended
Customer in Devon
, work completed
Recommended
Matthew, fabulous trader
Customer Service
Quality
Value
Matthew was amazing. Friendly chatty explained everything he was doing. Really great trader. Would happily use him again. And was friendly with our dog. Fabulous customer service
Customer in Devon
, work completed
Recommended
Great Work, very professional.
Customer Service
Quality
Value
Fantastic communication, didn't have to wait long for an engineer to come out, problem diagnosed and explained thoroughly with detailed synopsis of work needed and time frame. Very polite and professional.
Customer in Devon
, work completed
Recommended
Great customer service
Customer Service
Quality
Value
The engineer, was friendly polite and accommodating when giving me his arrival time. Once arrived he showed exceptional customer service in ensuring the TV was working, removing any rubbish and TV correctly positioned. Nothing was too much trouble. 10/10
Customer in Devon
, work completed
Recommended