Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

536 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
536 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent Service.
Customer Service
Quality
Value
Right from the first communication with this company, the service we’ve received has been excellent. They’ve kept us informed every step of the way. Craig carried out the repair to a very high standard and was helpful and friendly throughout. The company has been marvellous. Very professional and knowledgeable. Highly recommended. Thank you, Craig.
Customer in Cornwall Posted on 20/08/2025 , work completed 20/08/2025
Great service
Customer Service
Quality
Value
The collection and delivery of my 77-inch TV was excellent. I was kept updated through the repair process. It was a 2-week-old OLED with a blown power module. All replaced and a new power lead supplied.
Customer in Cornwall Posted on 20/08/2025 , work completed 20/08/2025
Great service
Customer Service
Quality
Value
Very punctual and polite, came out twice as I had to order parts, but the oven was fixed within a week. Hopefully, he will fix my oven again if ever needed to
Customer in Devon Posted on 20/08/2025 , work completed 20/08/2025
Happy
Customer Service
Quality
Value
A lovely man from repair guys, initially couldn't get the fault to activate, but persevered and now knows what he needs to order.
Customer in Devon Posted on 20/08/2025 , work completed 19/08/2025
Above and beyond
Customer Service
Quality
Value
Highly professional service. Arrival time confirmed the day before and in advance of arrival. Exceptionally helpful. Highly recommended
Customer in Devon Posted on 20/08/2025 , work completed 20/08/2025
Excellent and Efficient Service: Highly Recommended
Customer Service
Quality
Value
Super-efficient service, from the friendly and helpful gentleman who booked the repair on the telephone to Matthew, the engineer, who was exceptionally knowledgeable and helpful. The unusual fault was identified quickly, temporarily repaired and the replacement part ordered and fitted within the week; the most hassle-free repair we have experienced in a long time and for a very reasonable charge. Highly recommended!
Customer in Somerset Posted on 14/08/2025 , work completed 14/08/2025
Excellent, helpful and professional service from Matthew
Customer Service
Quality
Value
Excellent service from Matthew today. He informed us in advance of his arrival (albeit, we missed the text!). He was polite and professional towards us, and nice to our dog. He instantly identified the problem with our washing machine and answered any questions we had.
Customer in Devon Posted on 12/08/2025 , work completed 12/08/2025
Samsung washing machine repair
Customer Service
Quality
Value
Washing machine repaired quickly and useful advice give -excellent customer service for future use.
Customer in Cornwall Posted on 12/08/2025 , work completed 12/08/2025
Great work ethic
Customer Service
Quality
Value
This is the second time we have met Matthew as he came before to do a major diagnostic on our fridge freezer. He turned up on time and worked right through without a break until all the problems had been resolved. A very professional technician. Many thanks
Customer in Devon Posted on 11/08/2025 , work completed 11/08/2025
Excellent Service
Customer Service
Quality
Value
Matthew attended to look at our washing machine and very quickly identified a fault with the machine as opposed to our house’s electrical circuit. He found wires broken on the washing machine wiring loom and replaced the whole loom. Matthew then tested our machine to confirm the fault had been repaired. Throughout the visit Matthew acted very professional and left the room very tidy on leaving. Highly recommended engineer, thank you.
Customer in Somerset Posted on 02/08/2025 , work completed 02/08/2025