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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today -
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
573 reviews
Recommended
Recommended
by 99% of customers
Sort by
Fridge freezer repair
Customer Service
Quality
Value
Kieren from samsung came out and placed the door of our freezer compartment abd also very kindly changed the hinges to the other side. This was not on his job sheet, but he kindly did it for us. Very please with the outcome. Thank you.
Customer in Plymouth
, work completed
Recommended
Repair Guys Zanussi oven repair
Customer Service
Quality
Value
Matthew attended at the promised time and carried out a thorough investigation and repair in a friendly and efficient manner.
Customer in Devon
, work completed
Recommended
Great work and on time
Customer Service
Quality
Value
Craig was extremely punctual, a fast worker, took his shoes off and communicated effectively. He was also friendly and pleasant. Can't recommend him too highly.
Customer in Cornwall
, work completed
Recommended
Successful freezer repair
Matthew came out yesterday to repair the seal on my freezer and did a great job. He was professional, efficient, and clearly knew what he was doing. The repair was done quickly and the freezer, one day later, appears to be working perfectly now. Very happy with the service and would definitely recommend Matthew to others.
Customer in Devon
(Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
Scott the engineer was both knowledgeable and friendly this is the second time we've used the repair guys via domestic and general and both times the service as been excellent
Customer in Dorset
, work completed
Recommended
Samsung Washing Machine
Customer Service
Quality
Value
Matthew from the Repair Guys arrived in good time. The repair was carried out very quickly and he was a clean worker and very polite and friendly.
Customer in Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
TV repaired by Craig professional excellent service thank you was kept informed at all times.
Customer in Cornwall
, work completed
Recommended
Efficient and knowledgeable Repair man
Customer Service
Quality
Value
Scott understood the problem with our tv and the cause of it. After full diagnosis, confirmed fault, ordered parts and returned to fit. Scott was polite, friendly and efficient. I would definitely recommend the Repairguys and will call on them again, should the need arise.
Customer in Dorset
, work completed
Recommended
Great work
Customer Service
Quality
Value
Just had my washing machine fixed by Pete, top bloke, did a excellent job I’m very happy customer 👍🏻
Customer in Devon
, work completed
Recommended
Really impressed with Pete’s service
Customer Service
Quality
Value
Pete from Appliance Care Ltd (t/a RepairGuys) was fantastic. Friendly, personable, and really easy to deal with. He was efficient, knew exactly what he was doing, and did a great job. Would definitely recommend and wouldn’t hesitate to use again.
Customer in Devon
, work completed
Recommended
Professional and friendly service
Customer Service
Quality
Value
My LG smart tv was showing a tuning fault and as it was still under warranty Repair Guys were requested to attend. Steve attended in timely fashion, quickly identified & resolved the issue. He was professional, thorough, friendly and knowledgeable, explaining everything clearly, ensuring all systems were working properly. I would definitely recommend Repair Guys.
Customer in Devon
, work completed
Recommended
TV
Customer Service
Quality
Value
Fixed Samsung TV. Good communication and repair carried out efficiently. No problems at all.
Customer in Plymouth
, work completed
Recommended
Great job
Customer Service
Quality
Value
Very friendly and efficient engineer. Extremely helpful and very tidy in his work.
Which? Trusted Traders Consumer
, work completed
Recommended
Washing Machine Repair
Customer Service
Quality
Value
The Engineer Pete that came to repair the washing machine was very polite and efficient and thankfully had it working again.
Customer in Torbay
, work completed
Recommended
Samsung washer repair
Customer Service
Quality
Value
Excellent service with polite and speedy engineer, I would certainly recommend. Thanks Keith Pawley Torquay.
Keith in Torbay
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
The engineer that attended, Chris, was polite, friendly and very efficient and we can speak highly of the company.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Pete from Repair guys text me 10 minutes before arriving to repair my washing machine. I also had confirmation of the time frame the evening before. Machine checked completely to ensure it was working ok. I would recommend Repair Guys for their service.
Customer in Plymouth
, work completed
Recommended
Amazing service
Customer Service
Quality
Value
I’m pretty much blown away by the service. I logged an issue with our tumble dryer via the Samsung website on Tuesday. I got a text on Thursday to say they could come out on Friday to fix it. I said I was at work so they offered to come early at 6.45 the next morning. James arrived with exactly the spare part he needed and fixed the dryer in 5 minutes. All fixed under warranty without having to argue at all. Thank you so much.
Customer in Devon
, work completed
Recommended
Great service
Customer Service
Quality
Value
What work did they do? Came to repair a fridge Was it done to the agreed schedule and budget? Yes What made the trader stand out? Great depth of knowledge If something went wrong, was it resolved satisfactorily? Yes
Customer in Devon
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
Had a visit from a repair guys engineer, Matthew, on behalf of domestic and general. A 3 hour time slot was given a few days before and on the day a text message with a precise time was received. Matthew was unable to fix the dishwasher as it was irreparable but he was polite, friendly and explained everything throughly. He tidied up when he had finished and input his findings promptly which allowed me to have the dishwasher replaced quickly through the insurance scheme.
Customer in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Extremely helpful and pleasant Technician. Explained how he would solve the issue and got on with the repair. Once completed, allowed me to inspect the repaired model and ask any questions. Really happy with the service provided. Would highly recommend.
Customer in Cornwall
, work completed
Recommended
Great Service
Customer Service
Quality
Value
We had John-Andrew to look at our washing machine. He was efficient, friendly and gave us loads of helpful advice without being patronising. Highly recommended. Thank you John-Andrew!
Customer in Devon
, work completed
Recommended
LG tv repair
Customer Service
Quality
Value
Craig from Repairguys was very friendly and efficient and punctual! He came initially to assess the fault and then returned on 18/7/22 to replace the screen, as diagnosed. Also, the communication with the office was really good. They were very professional and helpful and kept us updated…… Good service all round, thanks very much.
Customer in Cornwall
, work completed
Recommended
SAMSUNG FRIDGE FREEZER
Customer Service
Quality
Value
I would recommend the Repair guys. Great service from start to finish. Pre warning on time of arrival. Turned up on time. Vast knowledge of product, carrying out many checks. Solved the problem and gave advice moving forward for care and up keep of product.
Customer in Torbay
, work completed
Recommended
Great staff, quick work
Customer Service
Quality
Value
My oven was repaired really quickly. The engineer had a great attitude and was really friendly, really pleased with the work.
Customer in Devon
, work completed
Recommended