We used APSL Limited to deal with a pest that been brought in by a cat, and had escaped behind the dishwasher, and from there into the cavity wall. The operatives from APSL dealt with this problem with the minimum of fuss and the maximum of effectiveness, but much more than this, they provided a level of service and an attention to detail that was hugely appreciated. In the first instance, APSL were extremely responsive in dealing with the problem, someone was round to sort out the problem after the initial appeal for help and after the pest had been caught. Secondly, the traps were laid with concern to deal with the problem as effectively and 'humanely' as possible, and the first APSL representative was knowledgeable, attentive and provided reassurance. Finally, when it came to 'mopping up', the second APSL representative was equally knowledgeable, and went to considerable lengths not only to remove the 'evidence', but to clean up all the associated mess, and to install mesh to limit the possibility of a recurrence. All told, this was a highly efficient, highly effective, and extremely cost-effective solution, with outstanding customer service which was hugely appreciated. APSL can be strongly recommeded to anybody faced with a similar problem, who not only wants the issue resolved, but also wants it done professionally, effectively and with such attention to detail that there would be no residual evidence of the unpleasant disturbance.