AQUAHEAT Ashford Limited

Lee from the New Romney branch came to clarify exactly what was required by us, which was to replace all the Central Heating pipes under the screed (floor) and replace with surface mounted pipes. We were told on the 13th November that Ryan and Matt would be with us at 8.30 am to carry out all the work required and that it would take about 6 days. This was completed on the 6th day and when they left all was working very well. They worked so hard, leaving everything neat and tidy and we must recommend them wholeheartedly. One thing that was very good was that each day they explained everything they were going to do and confirmed at the end of day that they had achieved that. Both Ryan and Matt were a credit to Aquaheat.

From my first contact with AQUAHEAT, although I should say 'AQUACOOL ' I have exceptionally impressed by the level of competence, courtesy and helpfulness of each person I have spoken to or met in person. Lee came to my home in order to survey my property and discuss options, a comprehensive quote was emailed in a timely fashion. The quote covered every different option we had discussed. A date was set for the install. Each of the team members that came to my home was as courteous and professional as Lee. The install of my multi split Bosch system (one outdoor unit feeding 3 indoor) was completed without incident. The quality of works is beyond comparison every tiny detail has been considered. I am stunned at how economical and quiet both the indoor and outdoor units are. I would recommend AQUACOOL ASHFORD to anyone without hesitation. Good old fashioned 5* service from start to finish.

We decided to change our boiler as it was twenty one years old but still working okay. We were recommended by another trader to contact Aqua heating. Lee came round and gave us advice and sent the quotation, I was very impressed with Lee with his knowledge of his products. On time on the day Trevor and Ryan arrived, quickly assessed the situation and got on with the job in hand, they worked together as a team, efficiently and tidy. They explained the controls and the remote thermostat. I would recommend Aqua Heating to any one.

I am pleased to review Aquaheat, An Excellent company! Clinton and Matt came out and fitted my new boiler. Very professional, great people. Left the place spotless. Clinton gave me a rundown on how to use it all and went through the paperwork. 10/10 would recommend to anyone. I was very pleased with the service and would use them again.

When the old 30+ year old boiler dies just before Christmas it's never a good thing! We had British Gas out plus Aquaheat to give us quotes. Aquaheat's reviews were glowing and the gut feeling was good. Lee form Aquaheat came out to do the quote. He's a great front man for his company. His knowledge and experience really came through and he provided a very thorough breakdown of what he proposed to do if he got the job. He was very transparent about the whole thing and made it clear there would be no hidden extras added on at the end. After the visit, he reiterated this in the written quote. We saved about £500:00 by choosing Aquaheat. When the Aquaheat team out to the the job, they were extremely professional from start to finish. They were very polite and courteous. They laid covers on the floor throughout all of the walkways and they took great pride in their workmanship. Excellent job, very neatly done and money well spent! Thank you very much to Lee and the team. I certainly recommend Aquaheat!

Excellent company! Clinton and Matt came out and fitted my new boiler. Very professional, great people. Left the place spotless. Clinton was very knowledgeable and gave me a run down on how to use it all. 10/10 would recommend. You get what you pay for with them! Worth every penny.

The original quote was from Lee who was very professional and explained everything easily and put no pressure on at all. The two guys that came on Installation day, Clinton and Matt were excellent, they explained everything that would happen and kept me posted with any updates. They explained the instructions when they left and were very tidy. Would thoroughly recommend them.

A very positive result. Installers from outset were very pleasant and efficient. Explanation during and after installation were cllear and they paid attention to avoiding mess and maintain safety. A local based firm we are happy to recommend to anyone.

From initial contact to completion this local company is hard to beat. Lee was very detailed with initial quote, arriving prompt and very helpful with advice. Installation was arranged with excellent communication from the office-based team, never did I need to chase up an enquiry. The two engineers were polite, thoughtful and extremely professional, I 100% recommend Aquaheat for any work in relation to your boiler.

Aquaheat Ashford has excelled in helping me. Always courteous, prompt, and wanting to help when I contacted the office. Today, Joe, the engineer repaired a significant water leak that an insurance-provided company had isolated but failed to repair. He was calm and professional at all times. He constantly checked his work as he then made a full reset and checking of the entire system. Aquaheat have undertaken to come out again if I have any concerns over this incident. I have always found them trustworthy and reliable. The contrast between the work from the other company and that of Aquaheat is huge, Aquaheat being far more professional and providing a continuing high-class service.