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Endorsed by Which? Trusted Traders

Aquasmith

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5.0

82 Reviews

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

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5.0
82 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great new bathroom
Customer Service
Quality
Value
Fully fitted new bathroom. Aquasmith was super helpful right from the get go in terms of design considerations. Managed to get a slot to get the work done within a relatively short period of time. Very easy process of ordering materials and the work was done on time. We had a bit of additional work we wanted doing after the bathroom was finished, and Aquasmith was really helpful in getting that sorted. Overall good service, great value for money and really happy with our new bathroom
Customer in Greater London Posted on 28/10/2021 , work completed 27/10/2021
Friendly professional service, excellent work, completed on time
Customer Service
Quality
Value
The work was carried out exactly to the agreed schedule, and we now have a fantastic bathroom - stepping into it is always a pleasure. At the outset, Mitchell went through the design of the bathroom with me in detail, advising me on the range of products that was available and would fit the room. The work started and completed on the agreed dates and there were no surprises in the invoice. The fitter, Jacek, was courteous and friendly, with an extremely strong work ethic. Throughout the job, he kept me informed of what was happening, and checked out critical details - for example, which way the shower door should open (my initial preference would have left it crashing into the WC!), location of toilet roll holder, etc. The work was much less disruptive than we had expected. Jacek vacuumed chippings, dust, etc as he went along. After he left each afternoon, there was no indication except the carpet protector of the work that was going on - the house was immaculate. The rubbish was all removed on the final day as agreed, without a trace left. We thoroughly recommend this company.
David in Luton Posted on 16/10/2021 , work completed 24/09/2021
Refurbished Bathroom
Customer Service
Quality
Value
Converted my dated bathroom to a bright modern walk in shower as requested. All work performed promptly and to a high standard in the expected time frame and budget. They were very clean and tidy. I was very pleased with the service provided by Mitchel and his guys and there was good communication throughout. I wouldn’t hesitate to use Aquasmith in the future and would definitely recommend them.
Customer in Greater London Posted on 09/09/2021 , work completed 08/09/2021
Bathroom works
Customer Service
Quality
Value
Aquasmith, including Mitchell, Chris and Michael were a pleasure to deal with. Works were carried out to a high standard and the finish and snagging was dealt with extremely professionally. The workmen were also very considerate in their dealings with us. Altogether, we were left very happy and would not hesitate to use Aquasmith again.
Customer in Greater London Posted on 29/08/2021 , work completed 22/07/2021
Excellent work within budget by competent and knowledgeable people.
Customer Service
Quality
Value
Aquasmith were excellent from start to finish. Mitchell came to see me within two days of my initial phone call to discuss my plans and advise on what was and was not possible and the best way to achieve it. He emailed an estimate to me the following day and I was able to accept and fix a date straight away for the work to start. Mitchell kept in touch and gave me a catalogue to choose the type of equipment I would like, as well as a link to a website for tiles. He then brought me some samples of possible tiles I had chosen and confirmed with me the bathroom furniture and equipment he suggested based on my choices. These were then ordered, to be delivered to me the day work was to start. The work started on time and the two fitters, Michael and Chris worked very hard and efficiently the whole time, always being considerate and keeping me informed of their progress, asking where I would like certain items fitted and offering suggestions and help. The house is old, the bathroom small and narrow, and plumbing required a considerable amount of work, as well as walls needing to be completely stripped back, a false wall added and the ceiling removed and replaced. They achieved all this with a minimum of fuss and to a very high standard and I would certainly recommend Aquasmith one hundred percent.
Susan in Hertfordshire Posted on 16/08/2021 , work completed 02/08/2021
The trader replied (on 22/08/2021)
Wonderful review, thank you Susan. I hope you are enjoying having your bathroom back in use and finding the walk-in shower much more convenient than your original bath. Kind regards Mitchell
New bathroom and new ensuite shower room
Customer Service
Quality
Value
Aquasmith were recommended to us by neighbours, and we were delighted with the service provided. Mitchell made the whole process straightforward and stress-free. He kept a close eye on the job from start to finish, and helped us choose the best fixtures and fittings for us (accompanying us round the showrooms when we made our final choices). He ironed out any issues without delay, and responded by phone/email by return. Billing was transparent - the project was brought in on time and to budget. Mario, who did the work, was polite, courteous, and went out of his way to cause as little disruption as possible. He even hoovered the stairs each afternoon before leaving! His workmanship was excellent, nothing 'phased' him, and he was good at suggesting pragmatic solutions to issues arising. All in all, he was one of the best workmen we have had to do work on our house. So, from our experience, we can thoroughly recommend Aquasmith.
Customer in Greater London Posted on 18/07/2021 , work completed 09/07/2021
The trader replied (on 19/07/2021)
Thank you for the wonderful review, we aim to please and from what you have written, I'd say we have met all expectations. Enjoy using your new bathrooms!
Complete bathroom renovation
Customer Service
Quality
Value
Aquasmith have provided us with a nice, new bathroom. Mario did all the work on his own, everything from removal of old bathroom and tiles to installation of new elements, tiling and electrics. He did all of this in a very calm and well organised manner, explaining each step and how long it would take. He was also very careful about cleaning up after his work. All old installations were piled in our driveway and removed on time, as promised. All work was done in the expected time frame and within the agreed budget. We might have needed a bit more help at the beginning with ordering items, but the workmanship is a good standard and we are very pleased with the result. Communication with Aquasmith was easy, and Mitchell responded instantly to all questions.
Aileen in Greater London Posted on 04/07/2021 , work completed 10/06/2021
The trader replied (on 19/07/2021)
Thank you for the great review, we're delighted you are happy with the service and results. Hope you enjoy using your new bathroom.
Extremely satisfied
Customer Service
Quality
Value
Cannot recommend Aquasmith more highly. Mitchell attended on site & not only provided a detailed estimate but made recommendations & highlighted possible pitfalls from the off. Once booked, the team were prompt on site from 8am every morning & they worked solidly to complete the job to the highest possible standard. We were also impressed at the ongoing advice provided during the process. We wouldn't hesitate to use them again & would recommend without hesitation.
Richard in Greater London Posted on 04/06/2021 , work completed 02/06/2021
The trader replied (on 19/07/2021)
Great review, thank you so much Richard. Such a satisfying read, hope you are enjoying your new bathroom!
Very good experience
Customer Service
Quality
Value
Aquasmith have just fitted two bathrooms for us, one after the other. I have been very impressed by the experience from the very beginning. Mitchell came to do the survey and provided a detailed quote very promptly, and was very helpful with advice and answering my many questions. The communication was superb throughout. The bathroom fitters were cheerful and hard working and very tidy. They were very patient and happy to deal with my last minute requests and all of our nit-picking over details. There were a few unforeseen complications on the job but they were all dealt with with no drama. The work has been completed to a very high standard of workmanship. I wouldn't hesitate to recommend Aquasmith and having heard that they also do kitchens will no doubt be calling them back for a quote in the future!
Nicola in Greater London Posted on 26/05/2021 , work completed 25/05/2021
The trader replied (on 19/07/2021)
So delighted you are happy with the service and results Nicola. Hope you are enjoying using your new bathrooms!
Wonderful service
Customer Service
Quality
Value
Work was started and finished on time. The workmanship was first class, the workmen were cheerful, helpful and competent, the price was unbeatable. I would certainly use them again
Customer in Greater London Posted on 16/04/2021 , work completed 15/04/2021
The trader replied (on 20/04/2021)
Thank you for posting your thoughts on our service. I'm delighted you're happy with our service and quality of workmanship. I hope you thoroughly enjoy your new bathroom.