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Trusted Traders

Aquasmith

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5.0

62 Reviews

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Very happy customer
Customer Service
Quality
Value
Aquasmith refurbished a small bathroom and a cloakroom. I was impressed with the quality of workmanship, the attention to detail was immaculate. Would highly recommend.
Gill in Hertfordshire Posted on 29/09/2020 , work completed 10/09/2020
Very happy with our new bathroom - highly recommend
Customer Service
Quality
Value
Aquasmith refurbished our bathroom. Very happy with the quality, attention to detail, speed and price. Would highly recommend.
Customer in Greater London Posted on 15/08/2020 , work completed 14/08/2020
The trader replied (on 27/08/2020)
Thank you so much for the great review, really hope you enjoy using your new bathroom.
Excellent - would highly recommend
Customer Service
Quality
Value
Aquasmith refurbished our bathroom and WC and the service was excellent from start to end. We had a good idea of what we wanted, which we talked through with Mitchell when he came round to visit. He had some valuable insights, which we incorporated into the design, and also suggestions of where to get the equipment and floor tiles. Mitchell then provided a detailed quote for each room, detailing the work done and the cost (split out clearly between the different tasks). He came with us to the plumbing supplies company where he helped us choose the products and make sure we were getting things that worked in the limited space we had. The work itself was done to a very high standard and exactly as we had discussed. Maciek was really friendly, diligent and nothing was too much trouble. We’d chosen and ordered the wall tiles ourselves separately, and they took longer than expected to arrive, but Aquasmith were very flexible and worked round this. This meant the job took a little longer than we it would have otherwise, but that was entirely our fault. The communication throughout from Mitchell was excellent. We are delighted with the end result, and the cost was exactly as set out by Mitchell at the outset. I would highly recommend Aquasmith, it was a pleasure working with them.
Customer in Greater London Posted on 06/08/2020 , work completed 01/08/2020
The trader replied (on 20/08/2020)
So delighted to read this review Chris, hope you thoroughly enjoy using your new shower room and wc. Kind regards Mitchell
Work done to high standard; truly professional service
Customer Service
Quality
Value
We used Aquasmith to completely refurbish our new bathroom, including installing a bathroom, and retiling the floor and walls, among others. We used Which to get in touch with three traders, and eventually chose Aquasmith which we never regretted. Mitchell is a highly professional manager who entirely understands the relevance of good customer service. He us informed from start to end, found a convenient start date for us, and regularly visited us while the work was done to resolve any issues arising. He also gave us advice in the bath store and the tile shop, which was very helpful, and one of the pluses that distinguishes Aquasmith from the other traders approached by us. What he charged for this additional service was fair. He also provided transparent and detailed cost estimates, including expenses for additional goods and services. Overall, we believe that the final price was competitive. The fitters were courteous, punctual, and very competent, completed the job to a high standard, and left everything in a tidy state. Moreover, thanks to their hard work, they even managed to completed before the scheduled end date. We would definitely consider them for future work.
Customer in Greater London Posted on 31/05/2020 , work completed 20/06/2019
A wonderful job
Customer Service
Quality
Value
All the work done on my bathroom refurb was excellent. Mitchell oversaw the whole process and the work done by Maciek and Jack was excellent. I was advised and kept informed at all times and had the total confidence that any small issues would be addressed immediately. Excellent service and am totally loving my new bathroom. They even hoovered the house after they had finished and cleared up! I strongly recommend.
Customer in Greater London Posted on 02/03/2020 , work completed 30/01/2020
Thoroughly professional bathroom upgrade
Customer Service
Quality
Value
Aquasmith did a great job with our bathroom upgrade. Overseen by Mitchell, the project was handled professionally from day one, starting and finishing on the expected dates. Aquasmith stripped out our old shower and installed a new one, tiled, with a built-in recess. The work included new downlights, an extractor fan, new vanity units, sinks and taps plumbed in. The old shower had been badly installed, resulting in leaks and a failure of the waste water to drain away properly. It was clear that the guys – Maciek and Jak – knew exactly what they were doing, fitting and sealing the shower tray and door as it should be. The finishing was excellent, with great attention to detail. They also reconfigured the drain-away pipework and now there is no build-up of water in the tray. In doing this, they discovered and fixed a further leak from our bath. The guys always arrived on time, were clean and highly efficient workers and tidied up at the end of every day. There were a couple of minor snags that emerged afterwards but these were sorted quickly and without any quibble. I would have no hesitation in recommending Aquasmith to others.
Maxwell Posted on 25/02/2020 , work completed 22/11/2019
Simply superb professionals
Customer Service
Quality
Value
I used Aquasmith to completely refurbish my rather cramped bathroom, from strip out to final details. I used WHICH to find 3 traders but Aquasmith were my first choice and I'm very glad of it. From first contact to finish Mitchell, who manages the projects, was very good at communications, giving me a firm start date, measuring up, suggesting design options and making sure every thing they and I needed was ready for then. He even took me shopping for the fittings, tiles, units etc., 3 hours well spent pinning down everything from the toilet type to the look of unit handles. They started on schedule and kept me fully informed about what was happening and when. The budget was competitive and the fitters J and M were excellent professionals, tidy, polite and very skilled. My bathroom now has a stunning luxury feel and can't praise them enough. We had a couple of small issues with parts, and a delay thanks to my water supply but issues were resolved quickly and the aftercare is excellent. Altogether a stress free, highly impressive job and I would use them again without hesitation.
Customer in Greater London Posted on 17/01/2020 , work completed 14/01/2020
The trader replied (on 26/01/2020)
Thanks so much for this great review V, delighted our efforts are appreciated. Hope you really enjoy your new bathroom.
Professional firm
Customer Service
Quality
Value
We enlisted Aquasmith on a recommendation to refit and tile our new bathroom. They proved to be worth the recommendation . They were excellent, professional, tidy and polite. They did not stop working from the minute they arrived until the end of each day. They were helpful in making suggestions on how to make our bathroom look amazing. They were helpful to obtain a new unit quickly when a unit we had bought was found to be damaged. I cannot speak highly enough for a great hard working team that were helpful and approachable. The price for the job was competitive.
Michelle Posted on 11/01/2020 , work completed 25/11/2019
The trader replied (on 26/01/2020)
Thanks Michelle for this wonderful review It's really great to know that our efforts are appreciated I sincerely hope that you guys are enjoying your new bathroom
En suite shower refurbishment
Customer Service
Quality
Value
Our shower was in dire need of refurbishment and we are delighted with the outcome of Mitchell, Maciek and Jack's work. They are extremely hard working and well organised. Everything went very smoothly and to plan and budget. They are very professional, tidy and conscientious workers and are experts in their shower and bathroom work. It was a pleasure to have them in the house and they were always helpful and knowledgeable when there were problems to sort out or decisions to be made. We do not hesitate in recommending them and would definitely use them again when we need to. A huge thank you to them for transforming our tired and very sorry looking shower room!
Customer in Greater London Posted on 23/12/2019 , work completed 08/11/2019
The trader replied (on 26/01/2020)
Really delighted that you are happy with the result, our efforts and quality of service B & L. I sincerely hope you are enjoying using your new en suite.
Sheer Class
Customer Service
Quality
Value
I cannot praise Aquasmith enough. Mitchell was with from beginning to end. He was with when I completed the order with the plumber's merchant, spotted some errors in the order, corrected them and asked for trade price. Mitchell was with me when I order the tiles and asked for trade price. He also returned the unused tiles and obtained us a refund. The builder used were Jack and Majciek. I would describe them as perfectionists as is Mitchell who oversaw the works coming by regularly. If you are required to think on the spot, make decisions and are not sure what is the right thing to do then my advice is to lean them, trust them, they wouldn't steer you wrong. Not for either of them the easy quick solutions, but rather the aesthetic and standards is what dominates. When the works were completed, I was reluctant to use the bathroom. All I wanted to do is just look at it. To think that we should be the custodians of something so beautiful. I hope to call on them again in the future. Thank you, Mitchell and my heartfelt thanks to Jack and Majciek.
Julia in Greater London Posted on 31/10/2019 , work completed 14/10/2019
The trader replied (on 09/12/2019)
Thanks so much for this wonderful review Julia, it truly was a pleasure working for you.