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Trusted Traders

Aquasmith

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5.0

67 Reviews

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic service, made it a nerve-free experience
Customer Service
Quality
Value
Booked them for a new bathroom. We were very worried about so many factors early on, but from the very beginning they responded to any questions and concerns we had. They made sure we were very happy with everything and that we completely understood all that was involved. They were very efficient, courteous and hard working. The quality of the work was incredible, we are so happy with the result and smile every time we enter our new bathroom. It was completed earlier than they expected which we really appreciated. The service was outstanding, if they felt something wasn't right they flagged it immediately (e.g. I had a wrong part, they flagged it rather than fitting a part which they knew I didn't want). Overall I would 100% recommend them and will definitely be using them again in the future.
Customer in Hertfordshire Posted on 18/01/2021 , work completed 23/12/2020
High standard, excellent workmen.
Customer Service
Quality
Value
We are delighted with the end result of out refurbished bathroom. The work men Maciek and Jacek both worked exceptionally hard and were very clean and tidy. We would highly recommend Aquasmith!
Customer in Hertfordshire Posted on 23/11/2020 , work completed 18/11/2020
A great bathroom delivered on time and on budget
Customer Service
Quality
Value
Having been let down by other bathroom companies we approached Aquasmith. Mitchell organised a site visit and detailed quote very quickly. The quote was very competitive and we were able to arrange for work to start in a few weeks. We have had every room in our house renovated during the last 3 years and have worked with dozens of tradespeople. I'm struggling to think of one better than our bathroom fitter Mario. He was VERY punctual, polite, informative, hardworking and tidy. We were pleasantly surprised by both the speed and quality of the work. Having gone through a lot of stress with other companies we are very happy with the finished product from Aquasmith and would highly recommend them.
Customer in Greater London Posted on 20/11/2020 , work completed 18/11/2020
High quality finish, very friendly service
Customer Service
Quality
Value
Aquasmith refurbished our family bathroom and we are delighted with the result. Mitchell was very responsive with the quote and throughout the job and provided friendly and helpful advice. The finish of the work is incredible, Mario did a brilliant job with the installations and tiling. He was particularly tidy and did everything in time as promised. Couldn't recommend more highly. We are really happy!
Customer in Greater London Posted on 08/11/2020 , work completed 07/11/2020
Very happy customer
Customer Service
Quality
Value
Aquasmith refurbished a small bathroom and a cloakroom. I was impressed with the quality of workmanship, the attention to detail was immaculate. Would highly recommend.
Gill in Hertfordshire Posted on 29/09/2020 , work completed 10/09/2020
Aquasmith did a complete refurbishment of my bathroom. The team did an excellent job, and customer service was first class throughout the job.
Customer Service
Quality
Value
Aquasmith completed a full refit of my small bathroom. The communication and customer service throughout the job, from quote, selection of fittings and installation was great with the responsiveness, planning, handling of any issues with the supplier and regular check in on progress. I am so very pleased with the results that Mitchell and his team have achieved with the installation . The team worked really hard, and the quality of work is high, and the team were easy to get along with. Mitchell and his team were very helpful with any advice on any choices that needed to be made. Mitchell provides first class customer service, makes sure you understand what you need and assists with decisions where needed, approachable and I always felt everything was under control and had good attention. Overall, I highly recommend Mitchell and his team to anyone. Thank you very much for your great work and transforming my bathroom.
Customer in Greater London Posted on 25/08/2020 , work completed 17/08/2020
Very happy with our new bathroom - highly recommend
Customer Service
Quality
Value
Aquasmith refurbished our bathroom. Very happy with the quality, attention to detail, speed and price. Would highly recommend.
Customer in Greater London Posted on 15/08/2020 , work completed 14/08/2020
The trader replied (on 27/08/2020)
Thank you so much for the great review, really hope you enjoy using your new bathroom.
Excellent - would highly recommend
Customer Service
Quality
Value
Aquasmith refurbished our bathroom and WC and the service was excellent from start to end. We had a good idea of what we wanted, which we talked through with Mitchell when he came round to visit. He had some valuable insights, which we incorporated into the design, and also suggestions of where to get the equipment and floor tiles. Mitchell then provided a detailed quote for each room, detailing the work done and the cost (split out clearly between the different tasks). He came with us to the plumbing supplies company where he helped us choose the products and make sure we were getting things that worked in the limited space we had. The work itself was done to a very high standard and exactly as we had discussed. Maciek was really friendly, diligent and nothing was too much trouble. We’d chosen and ordered the wall tiles ourselves separately, and they took longer than expected to arrive, but Aquasmith were very flexible and worked round this. This meant the job took a little longer than we it would have otherwise, but that was entirely our fault. The communication throughout from Mitchell was excellent. We are delighted with the end result, and the cost was exactly as set out by Mitchell at the outset. I would highly recommend Aquasmith, it was a pleasure working with them.
Customer in Greater London Posted on 06/08/2020 , work completed 01/08/2020
The trader replied (on 20/08/2020)
So delighted to read this review Chris, hope you thoroughly enjoy using your new shower room and wc. Kind regards Mitchell
Work done to high standard; truly professional service
Customer Service
Quality
Value
We used Aquasmith to completely refurbish our new bathroom, including installing a bathroom, and retiling the floor and walls, among others. We used Which to get in touch with three traders, and eventually chose Aquasmith which we never regretted. Mitchell is a highly professional manager who entirely understands the relevance of good customer service. He us informed from start to end, found a convenient start date for us, and regularly visited us while the work was done to resolve any issues arising. He also gave us advice in the bath store and the tile shop, which was very helpful, and one of the pluses that distinguishes Aquasmith from the other traders approached by us. What he charged for this additional service was fair. He also provided transparent and detailed cost estimates, including expenses for additional goods and services. Overall, we believe that the final price was competitive. The fitters were courteous, punctual, and very competent, completed the job to a high standard, and left everything in a tidy state. Moreover, thanks to their hard work, they even managed to completed before the scheduled end date. We would definitely consider them for future work.
Customer in Greater London Posted on 31/05/2020 , work completed 20/06/2019
A wonderful job
Customer Service
Quality
Value
All the work done on my bathroom refurb was excellent. Mitchell oversaw the whole process and the work done by Maciek and Jack was excellent. I was advised and kept informed at all times and had the total confidence that any small issues would be addressed immediately. Excellent service and am totally loving my new bathroom. They even hoovered the house after they had finished and cleared up! I strongly recommend.
Customer in Greater London Posted on 02/03/2020 , work completed 30/01/2020