Endorsed by Which?

Aquasmith

5.0

129 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
129 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brand new bathroom
Customer Service
Quality
Value
Aquasmith have just completed my new bathroom and it looks amazing! It really is unrecognisable from the previous one. Mitchell has managed the whole installation from start to finish, so I haven't had to worry or spend a lot of time dealing with suppliers. The team of fitters were always reliable and professional. I know the bathroom would not look this great without his suggestions and advice. I wouldn't hesitate to recommend Aquasmith to anyone needing a new bathroom
Amjad Hamid Posted on 09/12/2017 , work completed 09/12/2017
Beautiful new bathroom
Customer Service
Quality
Value
We hired Mitchell and his team to fit a new bathroom. They have been fantastic through and through! Mitchell has been very flexible and accommodating of all our requests and last minute changes, and helping us deal with unreliable online suppliers. He has maintained really good communication throughout and we always felt like we were well informed about where everything stood in the process. The team are hard workers and have done a really thorough job in 8 days without cutting corners and compromising the quality of the work. The result has been a good looking bathroom and happy customers!
Iestyn David Posted on 21/10/2017 , work completed 21/10/2017
Excellent job
Customer Service
Quality
Value
Bathroom renovation. Stripped back to 4 bare walls and install walk-in shower. Walls & floors tiled. Excellent high quality job by two people who minimised both disruption and dust/mess. Was for my fathers house and we gave outline to Mitch who made suggestions for our approval, then just got on with design and purchase of goods. Would be happy to use in future.
Cooney Posted on 19/08/2017 , work completed 19/08/2017
A beautiful new bathroom
Customer Service
Quality
Value
I had my bathroom completely refurbished and am extremely pleased with the result. The Aquasmith team helped me choose the fittings and fixtures and advised me on what would look good. They were efficient and tidy, kept me informed of what they were doing and were pleasant and polite. The work is of a very high standard and I'd be very happy to use them again in the future.
JP0017 Posted on 18/08/2017 , work completed 18/08/2017
Fantastic!
Customer Service
Quality
Value
Aquasmith did a fantastic job fitting our new kitchen and decorating the flat. They organised the entire team, kept us in the loop at all time, hard working and overall just a lovely company to work with. I would definitely use Aquasmith again. Thanks again!
IWilliams Posted on 11/07/2017 , work completed 11/07/2017
Gorgeous new bathroom and hallway
Customer Service
Quality
Value
Mitchell and his team really have done an amazing job on our tired bathroom and hideous hallway covered in artex! It is now smart and beautiful. Being able to meet Mitchell to buy products for the bathroom was brilliant as we never would have known what to get for where. The team were really polite and worked so hard. I would highly recommend using this company.
jennyparkinlondon Posted on 04/05/2017 , work completed 04/05/2017
Superb Bathroom
Customer Service
Quality
Value
Mitch and his team ripped out my old bathroom and did an amazing job with the new one. The builders were very polite, highly experienced and hard working and Mitch was a pleasure to deal with and very honest. The grouting was done incredibly well (not an easy job with the tiles I chose) and I am delighted with the finished product and wouldn't hesitate to recommend them. I will use them again when doing more refurbishment.
justinelee1 Posted on 25/04/2017 , work completed 25/04/2017
Great job
Customer Service
Quality
Value
The company renovated my tired bathroom, transforming it into a modern one, with a walk in shower, new fittings and new floor and wall tiles. Mitchell is highly likeable and highly professional. As others have said the opportunity to go with him to choose everything is invaluable. His team were extremely tidy and the tile grouting is superb! There were a couple of snagging issues that were well attended to. I would have no hesitation in using him again.
cjm2503 Posted on 17/03/2017 , work completed 17/03/2017
Totally Professional Service
Customer Service
Quality
Value
Aquasmith transformed our tired outdated downstairs shower room/toilet into a modern bright space which we are happy for ourselves and our visitors to use. Greg and Macek worked very hard and were unfailingly polite throughout the process which took just under 5 days. They kept us informed of what they were doing and asked any necessary questions as they went along. The opportunity to visit retailers with Mitchell to choose the various components in advance of the start date was invaluable and ironed out any possible issues in advance. Mitchell called in every day to monitor progress and answer any questions we might have. The work was completed to a very high standard and a little ahead of time. We have no hesitation in recommending Aquasmith to our friends and family.
Brendan Posted on 28/02/2017 , work completed 28/02/2017
Wetroom
Customer Service
Quality
Value
I found Aquasmith in Which?trusted traders and they really are a find. They converted my bathroom into a state of the art wet room. It was done to budget and one day less than was quoted. There was a little snagging which was done late on a Friday night, Mitchell stayed with his team until the end to ensure that everything was done perfectly. He is extremely meticulous, takes copious notes, photographs and makes sketches so that everything is to my wishes. The result is a pleasure to behold. I would recommend them without reservation.
leyton123 Posted on 27/02/2017 , work completed 27/02/2017
Excellent work by true professionals
Customer Service
Quality
Value
As we are new to the area, we had to rely on this website to help us choose tradesmen to install our new bathroom. Reviews indicated that Aquasmith's work was of a high quality, and we are delighted to say that the reviews did not lie. We have absolutely no hesitation in recommending this company - they began work on the agreed date, worked conscientiously and completed the job to a high standard in slightly less time than anticipated. Mitchell called regularly to check on progress and the team were unfailingly pleasant and cheerful. Probably the best recommendation we can offer is the fact that we have already engaged them to undertake the renovation of our family bathroom in the near future.
MoiraC Posted on 01/02/2017 , work completed 01/02/2017
First Class Service
Customer Service
Quality
Value
I chose Aquasmith after reading reviews on this site - and I was not disappointed. The whole process from design, ordering, and installation was taken care of. Any potential problems that did arise, were quickly sorted by Mitchell - who was always available to answer any queries I had. The work was carried out to a very high standard and I am delighted with my new bathroom!
Mrs Catherine Tribe Posted on 17/01/2017 , work completed 17/01/2017
Outstanding new Bathroom
Customer Service
Quality
Value
Outstanding service, from quote through concepting through order through delivery through installation. Bathroom looks stunning, beyond expectation. And followed the quote to the penny.
PR Ward Posted on 10/12/2016 , work completed 10/12/2016
Excellent service in every way
Customer Service
Quality
Value
Mitchell and the team provided a near faultless service. Everything was done on time - to quote and with a very high level of professionalism and service. We were very impressed by the quality and speed of the work, the willingness to do a little bit extra and the manor in which it was all done. I would highly recommend them to anyone - and will use them in the future without hesitation.
Rupert Posted on 29/09/2016 , work completed 29/09/2016
Disabled Wet and Bedroom Room Renovation
Customer Service
Quality
Value
The company were excellent! In this rather challenging time for my family due to someone being disabled we had to renovate the house. Mitchell Harris was highly professional but also incredibly sympathetic and sensitive to the emotional situation of the project. Aquasmith were one for 6 companies that we had come to the provide a quote for us; though not the cheapest he was BY FAR the most honest, professional and highly skilled company we choose. The company took extra time to work with the Council Occupational Therapist to ensure that the wet room and bedroom fitted our requirements and needs (for both able and disabled members of the family). Mitchell also took it upon himself to research new and suitable fittings and fixtures for the renovations needed. We had extensive work done. All our meetings and email communications were open and clear with the new requirements of a disabled wet and bedroom room (I will also add he replied very promptly!). The workers were outstanding never taking a lunch break and arriving early and completing the work earlier than the expected deadline. The final product was outstanding!. I cannot praise the company enough that - with Mitchell Harris project managing the job - it made our lives easier so we could focus on our recent family situation. We are currently in discussion on renovating another part of the house with the same company. Really good!
Angela Posted on 27/09/2016 , work completed 27/09/2016
A Class Act
Customer Service
Quality
Value
A very professional company who communicated well from initial enquiry right up to completion of the job. They worked tidy and to a very high standard resulting in a quality bathroom that I am now proud to show off. I have no hesitation in recommending Mitchell and his team and have every intention of using them again for future refurbishments to my property. Thanks guys!
malby1 Posted on 03/09/2016 , work completed 03/09/2016
Complete refurbishment of bathroom
Customer Service
Quality
Value
Complete refurbishment of bathroom. This involved knocking the toilet and bathroom into one room, replacement of existing bathroom suite with walk-in shower, wash handbasin etc., retiling walls and providing tiles to floor. The sanitary ware materials were all ordered from Bathstore. Unfortunately a worktop to cupboards was delivered the wrong size. When the correct size was delivered (ten days after completion of the original works) Aquasmith returned promptly to fix this and deal with two very minor snagging items. Mitchell Harris is the owner of Aquasmith and he took an active interest throughout. He assisted with the planning and ordering of materials and then supervised the work which was carried out by two of his direct employees – Marcek and Greg – who worked very tidily and professionally. We were very pleased with the quality and the professionalism of the work carried out. Mitchell was very helpful and “hands-on” throughout and his two employees worked hard and well. We were pleased to welcome them into our home and for our convenience we moved out for a few days and allowed them a key to the house with absolutely no problems. We would be pleased to recommend Aquasmith to other customers.
Stephen, Harrow Posted on 25/08/2016 , work completed 25/08/2016
2 Bathrooms Fully Refurbished
Customer Service
Quality
Value
Mitchell and his team tackled our en suite bathroom first and we chose to have them back to do our main bathroom several months later - which is perhaps all you need to know! Both bathrooms were 20 years old so needed total refurbishment including floor/wall tiling, new sinks/loos/shower/bath, some electrics, ceilings. Mitchell cares about the end result as much as you do, he gives lots of great advice and guidance which you should take on board, and his team work like Trojans and are very nice to have around and leave the place tidy. There are always a few snags on major projects but you can trust Aquasmith to respond and resolve. Most likely will use again and continue to recommend to friends
jeeves Posted on 29/07/2016 , work completed 29/07/2016
This is the firm you want.
Customer Service
Quality
Value
Mitchell is gives complete customer support and his fitters provide experienced, skilled and fast installation. No hassles, no extras, no problems.
timsiney Posted on 22/07/2016 , work completed 22/07/2016
Complete Bathroom Refurbishment
Customer Service
Quality
Value
Complete Bathroom Installation. “Aquasmith describe their services as “All encompassing, from the initial site survey, to stripping out the existing room, to creating your brand new re-modeled bathroom”. Do you know what, that’s exactly what they do in a Professional, Polite, Skilled and ultra-clean fashion. We were so assured by their manner and trustworthiness that we gave them a key and went about our normal working week, and were not disappointed. I am pleased to be able to highly recommend Aquasmith and indeed Mitchell and his team, for their tireless enthusiasm to deliver what they promise, which they did.”
Terry Barrow Posted on 21/07/2016 , work completed 21/07/2016
Bathroom, Kitchen and Hallway Lighting
Customer Service
Quality
Value
It was a pleasure working with Mitchell who worked on a new kitchen 7 bathroom + fitting of spotlights in the hallway. The quote was fair (& accurate) and the quality of work was very high. Post service work was also excellent. There was a small leak in the bathroom 6 months post work, Mitchell was quick to come around and fix. Would recommend the service and will look to use again in the future.
Which? Trusted Traders Consumer Posted on 07/07/2016 , work completed 07/07/2016
Above and beyond
Customer Service
Quality
Value
What a fantastic service! Was very impressed when Mitchell took be shopping for my bathroom tiles and then helped sort out some delivery issues I was having with my suppliers. His team of installers were very friendly, well presented and kept the mess to an absolute minimum. They came back to sort a some very small snagging items very promptly. Their workmanship is top quality and their attention to detail is spot on. I would urge anyone not to cut corners by going for a cheaper option - you really do get what you pay for. Highly recommended and would use them again in the future.
Maria S Posted on 04/07/2016 , work completed 04/07/2016
New Bathroom
Customer Service
Quality
Value
Mitchell and his team were excellent. He oversaw the project from start to finish, was straight up about costs and what could and could not be done and most importantly delivered a great result on time and on budget. He is very easy to work with and took real care on the project. I would highly recommend him to anyone.
lukeshort Posted on 04/07/2016 , work completed 04/07/2016
Still feels new!
Customer Service
Quality
Value
I look around the two new bathrooms that Mitchell and his team put in for me - and they still feel fresh, new and excite me. Yet they were completed nearly 3 years ago. I think that's a credit to the workmanship. Two things I recall - one being the fact that each time we hit an obstacle the guys reacted by coming up with a solution that actually improved on the original plan - amazing. Secondly - when choosing tiles - Mitchell came with me! I think that typifies the commitment to providing a great result - one that I'm very happy to be living with!
Brian Posted on 03/07/2016 , work completed 03/07/2016
Problem free bathroom installation
Customer Service
Quality
Value
Mitchell's team completed our bathroom renovation speedily, efficiently and in a friendly and approachable manner. They also resolved a long-standing problem with a downstairs toilet, something that no other plumbers had managed to do. Couldn't recommend them more highly!
Sharon Posted on 03/07/2016 , work completed 03/07/2016