Endorsed by Which?

Aquasmith

5.0

117 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
117 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Excellent work - Highly recommended
Customer Service
Quality
Value
This is the second occasion I have engaged the services of Aquasmith, reaffirming my satisfaction with their previous work. Initially, Aquasmith was contracted to refurbish our bathroom, a project they completed to an excellent standard, on time, and within budget. Recently, I enlisted their expertise again for the construction of a ground floor extension to accommodate a new bathroom. Once again, they delivered outstanding results, adhering to both the timeline and budget. I could not have hoped for a better service.
Customer in Greater London Posted on 19/09/2024 , work completed 06/09/2024
Excellent service and a brilliant new bathroom.
Customer Service
Quality
Value
I am delighted with my new bathroom, and would highly recommend Aquasmith. The whole process from design and selection of products to installation was made easy. Mitchell and Damian were friendly and patient, and kept me in the loop throughout. Mitchell accompanied me to the bathroom and tile showrooms to advise on suitable products, which was really helpful. Damian installed the new bathroom over 2 weeks, keeping everything tidied away at the end of each day, and all rubbish was removed at the end of the work. He even kindly fitted a window blind and a new door handle to replace a faulty one. I had dreaded the upheaval of a bathroom installation, but Mitchell and Damian made it completely stress-free for me.
Customer in Hertfordshire Posted on 15/09/2024 , work completed 16/08/2024
Aquasmith. Bathroom refurbishment.
Customer Service
Quality
Value
Can’t recommend aquasmith enough. From the very beginning to the end it was a pleasure having them to refurbish my bathroom, which was a challenge. Mitchell and Maciek were very pleasant ,professional and dedicated to the project. I am now delighted that I have a satisfactorily priced, stylish ,modern and finished to a high standard bathroom, with many thanks to them. Regards Christine ( Smith ) .
Customer in Greater London Posted on 03/08/2024 , work completed 26/07/2024
Bathroom refit
Customer Service
Quality
Value
Mitchell and the team did a fantastic job on our bathroom refit. Excellent service, price and punctuality. Thoroughly recommended.
Customer in Hertfordshire Posted on 29/07/2024 , work completed 14/06/2024
Very professional and overall great job done!
Customer Service
Quality
Value
I spent about 6 months trying to find a good bathroom fitter and team. Got contact of Aquasmith through my local FB community group. Was amazed at how professional and prompt Mr Harris was from day 1. He was kind enough to ensure all my requirements were met and helped me all the way from selecting the right products and discussing relevant its. He also kept to his timeline. Damian from his team did all the bathroom fitting and works. Damian is fantastic at his job and knew what he was doing! He always left the place neat and clean and was very punctual and hard working. Kudos and thanks to Mr Harris and Damian once again. I totally love my new bathrooms and all the detailing around it!
Customer in Greater London Posted on 19/07/2024 , work completed 12/07/2024
Efficient, communicative service and high quality work
Customer Service
Quality
Value
We are completely satisfied with the start-to-finish service provided by Aquasmith in advising on and refitting a troublesome shower room, to time and budget. Mitchell was highly responsive, walking us through the options on tiles and fittings and Maciek was one of the politest, tidiest, most discreet and most efficient tradesmen we've ever used. We wouldn't hesitate to use them again.
Customer in Hertfordshire Posted on 12/07/2024 , work completed 05/07/2024
Actually incredible!
Customer Service
Quality
Value
I cannot believe I am writing a review of a building tradesman, using words like exceptional, responsive, caring! This business is amazing. Highly recommended to my buy a supplier, they completely ripped out to bar brick and reinstalled a cloakroom for us. Excellent workmanship, excellent communication, excellent ideas, just really good, with literally nothing else to say - would I use them again?? When I need them!!
Customer in Hertfordshire Posted on 02/07/2024 , work completed 24/06/2024
Shower Installation and retiling of bathroom
Customer Service
Quality
Value
Great experience with Mitchell and his team on my recent removal and installation of new Grohe Shower and retiling of bathroom. Priced agreed before job started and amazingly paid this at end of job. There were no hidden extras as most trades-people do add on those extras. A very pleasant experience.. I cannot recommend Aquasmith Ltd high enough. Use them for your next bathroom-kitchen project.
Customer in Greater London Posted on 18/05/2024 , work completed 17/05/2024
Brilliant work on my bathroom refit
Customer Service
Quality
Value
My bathroom was brilliantly done, amazing tiling job, on time, very professional. Thank you Mitchell and the team. I am happy to highly recommend this business to any potential customer. Jasmine Kenny
Customer in Greater London Posted on 18/05/2024 , work completed 17/05/2024
Bathroom Refit
Customer Service
Quality
Value
We are very happy with the refit of our bathroom and separate toilet. Mitchell was so helpful and supportive. He gave us good advice and oversaw everything. Any questions we had were answered promptly by phone or email. Maclek and team were friendly and kept us informed with what would happen each day. We would definitely use this company again.
Customer in Greater London Posted on 08/05/2024 , work completed 24/04/2012
Thoroughly Professional Job
Customer Service
Quality
Value
Mitchell and his team have recently finished a complete refit of our bathroom. The whole job was thoroughly professional from start to finish- Mitchell came over personally to discuss requirements and give advice on sourcing units. He then oversaw the entire project- with Damian in his team also doing a wonderful job leading the work day to day. Communication was absolutely excellent- queries were always responded to promptly and the process was very clear, with no surprises. The work was finished on time to a great standard- all for a reasonable price. Mitchell and his team clearly know what they are doing - we had complete confidence in everything from start to finish. Couldn’t recommend highly enough!
Customer in Greater London Posted on 14/03/2024 , work completed 03/03/2024
Very satisfied customer
Customer Service
Quality
Value
Refurbished bathroom and replacement showers. Very, very happy. Mitchell attended final appt. with me for tiling and bathroom fitting companies to ensure that everything is suitable and will arrive on time. Workers Maciek and Damien polite, hard working and good at what they do. Mitchell responds to any queries and provides a professional service. I will definitely recommend to friends and neighbours.
Customer in Greater London Posted on 17/02/2024 , work completed 16/02/2024
Aquasmith – cannot recommend highly enough
Customer Service
Quality
Value
I had been planning the renovation of the 35 year old downstairs bathroom for quite some time and the final piece of the jigsaw was to find the contractor that would turn the plan into reality. Mitchell came to view the job, discuss requirements and furnish me with a quote at the exact times he said he would. Nothing I asked for fazed him and he was completely professional and approachable throughout the whole process. Once the quote and a start date were agreed, Mitchell met me at the suppliers to select the actual items and no detail was too small for him to discuss. I ended up with exactly what I wanted. Mitchell and his fitter Mario arrived on the dot at 8am the morning the work was to start and that punctuality continued throughout the project. There were some minor issues with deliveries but the group WhatsApp enabled these to be reported to Mitchell who sorted them with absolutely no fuss at all. Mario’s work was exceptional. He was diligent, amazingly neat, tidy and clean. His attention to detail was most impressive and the finished shower room is beautiful, due in no small part to Mario’s work ethic and experience and Mitchell's organisational skills. You will find that Aquasmith are not the cheapest but this project proved to me that you get what you pay for and I cannot recommend Mitchell and his team highly enough for bathroom installations or renovations.
Customer in Greater London Posted on 16/02/2024 , work completed 14/02/2024
Excellent
Customer Service
Quality
Value
We cannot recommend Mitchell and Mario enough. They did the most brilliant job renovating our bathroom. Super efficient, speedy, and the bathroom looks lovely. They really cared about the finished result and Mitchell’s advice was always on point and much appreciated. We had an unexpected leak after they had completed the work (not their fault) but even on a Sunday they were immediately in touch to sort it out and had it fixed that week. 100% recommended!
Customer in Greater London Posted on 27/12/2023 , work completed 15/11/2023
Fantastic, high quality, great communication
Customer Service
Quality
Value
We were so happy to find Mitchell and his team to do a bathroom renovation for us. Previously we had a small, cramped and badly ventilated showerroom. We wanted a bath/shower (for impending baby) and a new window to improve ventilation, as well as full refit. We were also on a very tight timeline which Mitchell and team accommodated. Mitchell was reassuring, knowledgeable and upfront from the outset with a very reasonable and clearly broken down quote. He and his team worked incredibly hard, putting in late evenings and Saturdays to complete the work on time - which they did. A group WhatsApp really helped with clear communication throughout the work and we were consulted about a couple of minor unplanned additions to the quote before moving forward. We paid exactly what we were expecting to. The guys doing the work had real expertise - great problem solvers with very high standards for all aspects of the project, and did not hesitate to call to ask our views or preference. They also worked with our bath equipment supplier to ensure the chosen products fitted properly. We love our new bathroom - finished to an extremely high standard and is by far the nicest and most well-finished room in our house. Would not hesitate to recommend!
Customer in Greater London Posted on 19/12/2023 , work completed 15/12/2023
Fabulous bathroom
Customer Service
Quality
Value
We are delighted by our new bathroom ! The project was well planned within budget, Mitchell is an amazing manager who gave us a lot of advice and respected our requirements. We had a couple or orders mistakes that were fixed very quickly. Also some plumbing discoveries below the floor that were also fixed efficiently. Jacek is a fantastic bathroom fitter, very tidy with attention to details. We highly recommend Aquasmith, and will certainly hire this company again in the near future to refurbish a utility room and guest toilet.
Customer in Greater London Posted on 18/12/2023 , work completed 03/11/2023
Bathroom refurb - dream bathroom!
Customer Service
Quality
Value
I had someone lined up to renovate my bathroom and he would go for months with no contact, or had an issue with where by bathroom was from, etc. Mitchell was recommended to me by a friend. The process was so easy from introduction to completion. Communication was excellent, and everyone was so reassuring. At times I thought there was a problem, I was told no, everything is fine, smiles and reassurance and my bathroom looks and feels amazing. I'm still in awe of having a real bathroom! The work was very clean, respectful and I could go out to work feeling safe. Mitchell had a great team with Jack who quality controlled everything. I couldn't be happier and would recommend Mitchell every time.
Customer in Essex Posted on 01/12/2023 , work completed 17/11/2023
FABULOUS NEW KITCHEN
Customer Service
Quality
Value
This is the 2nd time I have engaged Mitchell of Aquasmith to totally refurbish a room for me. In January this year it was my bathroom and this August/September, it was my 30 year old kitchen! The results were exactly the same, absolutely stunning work to an incredibly high standard. Started & finished the project on time and with the minimum of mess & fuss. Jacek left everything neat & tidy every day before going home, which was very much appreciated. Communication was excellent, as I was updated continually with the progress of works and what to expect and when. The end result is the flawless kitchen of my dreams and I can't recommend Mitchell & Jacek highly enough - 5* all the way :-)
Customer in Greater London Posted on 24/10/2023 , work completed 15/09/2023
Amazing Bathrooms
Customer Service
Quality
Value
We have recently had two wet rooms completed by Aquasmith, all I can say absolutely brilliant. Highly knowledged, skilled and professional. Mitchell knows exactly what to do, kept me up to date with the progress of the installation of the bathrooms. First time I have completed work in my house and did not have any doubts or feel stressed. Thank you, love my amazing bathrooms!
Customer in Greater London Posted on 01/10/2023 , work completed 29/09/2023
Bathroom Installation
Customer Service
Quality
Value
A very good company. Aquasmith installed a new bathroom to a very high standard and over a short period of time. They maintained good communication throughout the process, and were punctual, reliable and helpful. I would happily recommend Aquasmith to anyone considering the installation of a new bathroom.
Customer in Greater London Posted on 22/07/2023 , work completed 07/07/2023
A truly Trusted Trader!
Customer Service
Quality
Value
I can wholeheartedly endorse all the very positive reviews on this site. We were extremely lucky to find Mitchell and his team. He has a very warm and easy manner and always seems to be able to answer his phone immediately; a rare thing, even among trusted traders. Just two hours after his initial visit he emailed a quote which turned out to be accurate. Throughout the whole process he always responded to our wishes and queries; giving very helpful advice and suggestions. He actually made a visit with us to showrooms to help us choose our bathroom furniture and materials; giving us very sound advice. His immense knowledge and experience was demonstrated by how little material was left over at the end. I have to add that I have never seen a more hardworking and skilled craftsman as Mario who fitted the bathroom and completed the work well before the estimated time to an extremely high standard. We now have a really beautiful bathroom which fulfils our every need, and then some. A smooth and painless process from beginning to end. Totally delighted. A truly Trusted Trader!
Customer in Greater London Posted on 31/05/2023 , work completed 30/05/2023
Amazing service
Customer Service
Quality
Value
We are really pleased with our experience with Aquasmith. Our bathroom was almost 30 years old. Mitchell was very helpful with choosing all the new fittings and very quick to respond to questions. Jacek (the fitter) was so polite, punctual and helpful while his attention to detail meant the work was completed to a really high standard. No rubbish was left behind. Our bathroom looks even better than we hoped. We have no hesitation in recommending both Mitchell & Jacek of Aquasmith they have done an amazing job
Customer in Hertfordshire Posted on 07/03/2023 , work completed 07/03/2023
Amazing bathroom refurbishment
Customer Service
Quality
Value
I really landed on my feet finding Mitchell of Aquasmith to totally refurbish my 30 year old bathroom and here's why: 1) Started & finished the entire project on time 2) Extremely helpful to me in choosing all the new bathroom fitments 3) Great communication throughout the process 4) Jacek (the fitter) was totally respectful & polite & always on time 5) Works carried out to an incredibly high standard (and I'm really fussy)! 6) Any issues that arose were dealt with swiftly & cleverly 7) All rubbish was removed without any hassle on the last day of the job 8) The bathroom now looks absolutely stunning!! I have no hesitation at all in recommending Mitchell (project manager) & Jacek (bathroom fitter) of Aquasmith - they have done me proud :-)
Customer in Greater London Posted on 04/02/2023 , work completed 18/01/2023
Professional, fast and high quality work
Customer Service
Quality
Value
Working with Mitch and his team was an absolute pleasure. We needed to refit our family bathroom and were impressed with Mitch's knowledge and ideas for the layout changes. We had a quote quickly and everything was documented clearly so we had no surprises when the work started. Everything was arranged prior to the work starting and the fitter Jaeck was very punctual, respectful, skilled and clean. The work finished exactly when it was supposed to. We are very happy with the quality of work. Would highly recommend Mitch and his team.
Customer in Greater London Posted on 12/12/2022 , work completed 02/12/2022
New bathroom
Customer Service
Quality
Value
After some research, I invited Mitchell from Aquasmith to quote for replacing my bathroom. I immediately felt at ease with Mitchell, he was very professional and helpful with various suggestions and options for the work. Although his quote was not the cheapest, I decided to proceed as I had confidence that the work would be completed satisfactorily; I am pleased to say that I do not regret that decision and I am delighted with my lovely new bathroom. Mitchell assisted with the purchase of the new fittings, which was much appreciated and saved me a lot of worry over what I needed to buy. The fitter Jacek was not only extremely good at his job, he was also punctual, courteous and tidy. He worked very hard to get the job completed within the quoted timescale, dealing with electrics, tiling and painting as well as the actual bathroom fittings, in a bathroom with uneven walls and a sloping ceiling! The standard of his work is excellent. An issue with the wrong bath being delivered (beyond Aquasmith's control) was dealt with swiftly so that it did not delay completion. I would have no hesitation in engaging Aquasmith again.
Customer in Hertfordshire Posted on 11/12/2022 , work completed 18/11/2022
Great service from a very nice team of people.
Customer Service
Quality
Value
We moved into our current house 23 years ago and the first thing we said was "we must do something about that bathroom". It's taken us 23 years to get round to doing anything but the result was certainly worth the wait and all the research that had gone into it. Mr Mitchell of Aquasmith certainly understood what we wanted and offered excellent advice followed by first class work and a timely completion. Highly recommended and I would certainly use Aquasmith again.
Customer in Greater London Posted on 09/12/2022 , work completed 06/12/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you really enjoy using your new bathroom.
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you really enjoy using your new bathroom.
Quality Work
Customer Service
Quality
Value
I recently got my bathroom renovated to a high spec. Prior to work done, Mitchell brought me to select tiles and products for the toilet. While he was there he gave me all the advice I needed. Mitchell's team were very professional and extremely friendly. I happened to be away on holiday and the team were in constant contact with me throughout the work and took pictures for me on their progress. They took care of my home and ensured everything was tidy after. Mitchell also helped me get things refunded for things which I didn't need anymore and also additional leftovers. The price may be slightly higher than others but you know you will get quality especially with a company that has been around for so many years. At the end of the work, the team surprisingly gave me a free squeegee. I thought it was a really genuine nice touch which I have never encountered. Well done to the team.
Customer in Greater London Posted on 18/11/2022 , work completed 31/10/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you enjoy using your new bathroom.
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you enjoy using your new bathroom.
Exceptional quality and service from genuinely trustworthy and supportive people
Customer Service
Quality
Value
We've recently had our rather antiquated bathroom completely refitted by Aquasmith. From the outset, and throughout the whole process, Mitchell provided invaluable support and guidance, helping us to balance the aesthetic and the pragmatic, ensuring that the project resulted in exactly what we wanted. He was able to substantiate our design choices and inform us of the limitations of certain aspirational ideas, providing realistic lead times for materials, and helping us to manage deadlines. The actual work on the bathroom itself was carried out by Mario, who is the most skilled, conscientious, and helpful tradesman I've encountered. Invariably, owing to the age of our house, and the imprecise nature of its construction, there were numerous challenges that needed to be overcome in order to create a flawless finish. Mario was able to solve all of the issues that the house threw at him; tapering walls to straighten tile alignment and accommodate large thermo-regulating controls; moving waste pipes to ensure the floor remained totally level etc. He would discuss every single solution with us to ensure that we were happy with the approaches, and I'm certain that without his level of knowledge and craftsmanship things wouldn't have turned out as perfectly as they have. There was so much support throughout the whole experience, and I think the most reassuring aspect was the trust that was built with Mitchell and Mario. We'll definitely be using Aquasmith again.
Customer in Greater London Posted on 07/11/2022 , work completed 03/11/2022
The trader replied (on 12/12/2022)
Great review, thankyou for posting it. I hope you enjoy using your new bathroom.
Great outcome and well managed process
Customer Service
Quality
Value
Aquasmith have completely refurbished my 90 year old mum's bathroom so that she has an accessible shower and a bathroom that works as a whole. From the outset Mitchell was helpful and friendly and highlighted issues we needed to think about - we went to a number of specialist companies and although their advice was useful in clarifying what we needed in terms of accessiblity, they could not match the balance of practical know-how, flexibility or value for money from Aquasmith. Throughout the process we felt well supported - from checking ideas and coming up with a design that would work, through the choosing of the fittings that would work best for her (with good prices), linking in to other works that were needed to facilitate, and utlimately on the job itself where the work was done in the expected time, despite challenges, and with minimal mess (which was cleaned up completely at the end) even though space was at a premium. Everything was done to budget and within the agreed timescales. The bathroom is extremely small and my mum was anxious about managing the change from what she has been used to, but she is very happy with the outcome and so are we. We are very glad we chose Aquasmith.
Customer in Portsmouth Posted on 31/10/2022 , work completed 14/10/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I sincerely hope your Mum is enjoying using her new shower.
Major Bathroom Refurbishment
Customer Service
Quality
Value
We received very good support in helping us select tiles bathroom furniture and fittings before the work started. The team that Mitchell, the owner of Aquasmith, assigned to the job were polite, courteous and tidy. There were a few issues that occurred during the installation, one which resulted in a delay to completion, but this was due to a problem with one of the supplied items. My wife and I if asked for a recommendation for bathroom fitters, would have no hesitation in recommending Aquasmith. If I was being mean I would only award 4 stars, but as the major issue was outside of their control, and communication over all the issues was excellent so 5!
Customer in Greater London Posted on 12/10/2022 , work completed 11/10/2022
Exceptionally good bathroom refit
Customer Service
Quality
Value
I'm absolutely delighted with my new bathroom. From the initial visit to completion of the work, including all the rubbish and waste being collected and removed, everything has been completed on time and to an exceptionally high standard. I feel like I now have to renovate the rest of the house to bring it closer to the standard of my bathroom. Old bathtub, shower, basin, tiles, panelling and WC were ripped out with the walls fitted with plasterboard as necessary and freshly tiled with a large walk in shower installed exactly as I wanted it. Mitchell took the time to understand what I wanted and the fitter, Jacek, worked extremely hard and patiently in a tight space and on some extremely hot days to deliver a beautifully designed and installed bathroom that exceeds my very expectations. I'm delighted with the result and highly recommend this contractor.
Customer in Hertfordshire Posted on 23/07/2022 , work completed 16/05/2022
Fantastic New Kitchen
Customer Service
Quality
Value
This was the fourth job carried out for us by Acquasmith, the previous ones all being bathroom work. It involved the stripping out and complete replacement of our kitchen. Mario carried out all the previous work, so we asked for him again. As before, he carried out the work to a very high standard, and did his best to make the whole process as stress-free as possible for us. Likewise, Mitchell again supervised the work, and his calm, pragmatic manner helped the job go smoothly, including sorting out a few issues with the kitchen suppliers.
Customer in Greater London Posted on 24/06/2022 , work completed 09/06/2022
Bathroom.
Customer Service
Quality
Value
Aquasmith transformed a bathroom covered in mold with dangerous rotten floor boards into a beautiful, efficient, immaculate bathroom. Front start to finish, I was able to consult with the team at any time, was assisted in the necessary purchases, the scheduled date was met, and all done with a quiet professionalism.
Customer in Greater London Posted on 22/04/2022 , work completed 01/04/2022
Excellent service - highly recommended
Customer Service
Quality
Value
We were delighted with our new bathroom designed by Mitchell & installed by Mario. Mitchell was incredibly helpful when it came to choosing & buying the bathroom furniture and tiles taking all the hard work out choosing the correct & appropriate furniture and amount of tiles for the floor & ceiling. Mario’s work was incredible - he was clean & tidy (not easy when you’re ripping out an old bathroom, including all the tiles) and he was very thorough and took great pride in his work. When a small problem arose, there wasn’t anything that Mitchell nor Mario would do to correct it. We were so impressed that we immediately booked them to upgrade our downstairs guest cloakroom! We highly recommend Aquasmith. Thank you, gentlemen.
Customer in Hertfordshire Posted on 11/02/2022 , work completed 31/01/2022
Highly professional and top quality workmanship
Customer Service
Quality
Value
Cannot fault Aquasmith. A very professional outfit. They managed the project with regular visits and communication. He foresaw issues before they arose and gave sound advice and input. Clear communication re what is included and what is not. The fitter was incredible, jack of all trades and master of all too, very impressed. Worked all the hours, never off site and planned ahead. I was kept informed about what was happening, the next steps and what was needed from me, all in a timely manner. Highly recommend them. You definitely get what you pay for. Thank you.
Customer in Kent Posted on 21/12/2021 , work completed 20/12/2021
Great new bathroom
Customer Service
Quality
Value
Fully fitted new bathroom. Aquasmith was super helpful right from the get go in terms of design considerations. Managed to get a slot to get the work done within a relatively short period of time. Very easy process of ordering materials and the work was done on time. We had a bit of additional work we wanted doing after the bathroom was finished, and Aquasmith was really helpful in getting that sorted. Overall good service, great value for money and really happy with our new bathroom
Customer in Greater London Posted on 28/10/2021 , work completed 27/10/2021
Friendly professional service, excellent work, completed on time
Customer Service
Quality
Value
The work was carried out exactly to the agreed schedule, and we now have a fantastic bathroom - stepping into it is always a pleasure. At the outset, Mitchell went through the design of the bathroom with me in detail, advising me on the range of products that was available and would fit the room. The work started and completed on the agreed dates and there were no surprises in the invoice. The fitter, Jacek, was courteous and friendly, with an extremely strong work ethic. Throughout the job, he kept me informed of what was happening, and checked out critical details - for example, which way the shower door should open (my initial preference would have left it crashing into the WC!), location of toilet roll holder, etc. The work was much less disruptive than we had expected. Jacek vacuumed chippings, dust, etc as he went along. After he left each afternoon, there was no indication except the carpet protector of the work that was going on - the house was immaculate. The rubbish was all removed on the final day as agreed, without a trace left. We thoroughly recommend this company.
David in Luton Posted on 16/10/2021 , work completed 24/09/2021
Refurbished Bathroom
Customer Service
Quality
Value
Converted my dated bathroom to a bright modern walk in shower as requested. All work performed promptly and to a high standard in the expected time frame and budget. They were very clean and tidy. I was very pleased with the service provided by Mitchel and his guys and there was good communication throughout. I wouldn’t hesitate to use Aquasmith in the future and would definitely recommend them.
Customer in Greater London Posted on 09/09/2021 , work completed 08/09/2021
Bathroom works
Customer Service
Quality
Value
Aquasmith, including Mitchell, Chris and Michael were a pleasure to deal with. Works were carried out to a high standard and the finish and snagging was dealt with extremely professionally. The workmen were also very considerate in their dealings with us. Altogether, we were left very happy and would not hesitate to use Aquasmith again.
Customer in Greater London Posted on 29/08/2021 , work completed 22/07/2021
Excellent work within budget by competent and knowledgeable people.
Customer Service
Quality
Value
Aquasmith were excellent from start to finish. Mitchell came to see me within two days of my initial phone call to discuss my plans and advise on what was and was not possible and the best way to achieve it. He emailed an estimate to me the following day and I was able to accept and fix a date straight away for the work to start. Mitchell kept in touch and gave me a catalogue to choose the type of equipment I would like, as well as a link to a website for tiles. He then brought me some samples of possible tiles I had chosen and confirmed with me the bathroom furniture and equipment he suggested based on my choices. These were then ordered, to be delivered to me the day work was to start. The work started on time and the two fitters, Michael and Chris worked very hard and efficiently the whole time, always being considerate and keeping me informed of their progress, asking where I would like certain items fitted and offering suggestions and help. The house is old, the bathroom small and narrow, and plumbing required a considerable amount of work, as well as walls needing to be completely stripped back, a false wall added and the ceiling removed and replaced. They achieved all this with a minimum of fuss and to a very high standard and I would certainly recommend Aquasmith one hundred percent.
Susan in Hertfordshire Posted on 16/08/2021 , work completed 02/08/2021
The trader replied (on 22/08/2021)
Wonderful review, thank you Susan. I hope you are enjoying having your bathroom back in use and finding the walk-in shower much more convenient than your original bath. Kind regards Mitchell
New bathroom and new ensuite shower room
Customer Service
Quality
Value
Aquasmith were recommended to us by neighbours, and we were delighted with the service provided. Mitchell made the whole process straightforward and stress-free. He kept a close eye on the job from start to finish, and helped us choose the best fixtures and fittings for us (accompanying us round the showrooms when we made our final choices). He ironed out any issues without delay, and responded by phone/email by return. Billing was transparent - the project was brought in on time and to budget. Mario, who did the work, was polite, courteous, and went out of his way to cause as little disruption as possible. He even hoovered the stairs each afternoon before leaving! His workmanship was excellent, nothing 'phased' him, and he was good at suggesting pragmatic solutions to issues arising. All in all, he was one of the best workmen we have had to do work on our house. So, from our experience, we can thoroughly recommend Aquasmith.
Customer in Greater London Posted on 18/07/2021 , work completed 09/07/2021
The trader replied (on 19/07/2021)
Thank you for the wonderful review, we aim to please and from what you have written, I'd say we have met all expectations. Enjoy using your new bathrooms!
Complete bathroom renovation
Customer Service
Quality
Value
Aquasmith have provided us with a nice, new bathroom. Mario did all the work on his own, everything from removal of old bathroom and tiles to installation of new elements, tiling and electrics. He did all of this in a very calm and well organised manner, explaining each step and how long it would take. He was also very careful about cleaning up after his work. All old installations were piled in our driveway and removed on time, as promised. All work was done in the expected time frame and within the agreed budget. We might have needed a bit more help at the beginning with ordering items, but the workmanship is a good standard and we are very pleased with the result. Communication with Aquasmith was easy, and Mitchell responded instantly to all questions.
Aileen in Greater London Posted on 04/07/2021 , work completed 10/06/2021
The trader replied (on 19/07/2021)
Thank you for the great review, we're delighted you are happy with the service and results. Hope you enjoy using your new bathroom.
Extremely satisfied
Customer Service
Quality
Value
Cannot recommend Aquasmith more highly. Mitchell attended on site & not only provided a detailed estimate but made recommendations & highlighted possible pitfalls from the off. Once booked, the team were prompt on site from 8am every morning & they worked solidly to complete the job to the highest possible standard. We were also impressed at the ongoing advice provided during the process. We wouldn't hesitate to use them again & would recommend without hesitation.
Richard in Greater London Posted on 04/06/2021 , work completed 02/06/2021
The trader replied (on 19/07/2021)
Great review, thank you so much Richard. Such a satisfying read, hope you are enjoying your new bathroom!
Very good experience
Customer Service
Quality
Value
Aquasmith have just fitted two bathrooms for us, one after the other. I have been very impressed by the experience from the very beginning. Mitchell came to do the survey and provided a detailed quote very promptly, and was very helpful with advice and answering my many questions. The communication was superb throughout. The bathroom fitters were cheerful and hard working and very tidy. They were very patient and happy to deal with my last minute requests and all of our nit-picking over details. There were a few unforeseen complications on the job but they were all dealt with with no drama. The work has been completed to a very high standard of workmanship. I wouldn't hesitate to recommend Aquasmith and having heard that they also do kitchens will no doubt be calling them back for a quote in the future!
Nicola in Greater London Posted on 26/05/2021 , work completed 25/05/2021
The trader replied (on 19/07/2021)
So delighted you are happy with the service and results Nicola. Hope you are enjoying using your new bathrooms!
Wonderful service
Customer Service
Quality
Value
Work was started and finished on time. The workmanship was first class, the workmen were cheerful, helpful and competent, the price was unbeatable. I would certainly use them again
Customer in Greater London Posted on 16/04/2021 , work completed 15/04/2021
The trader replied (on 20/04/2021)
Thank you for posting your thoughts on our service. I'm delighted you're happy with our service and quality of workmanship. I hope you thoroughly enjoy your new bathroom.
Bathroom refurbishment
Customer Service
Quality
Value
I am very happy with the refurbishment of my small bathroom by Aquasmith. Helpful guidance on product selection from Mitchell, who also co-ordinated with the various suppliers on an appropriate delivery schedule, through to the actual installation which was carried out to a high standard, and with care and consideration. A minor snag post installation was dealt with promptly, efficiently and without fuss. All costs were agreed in advance and the project was completed on time . A trouble free experience and the re-configured bathroom is everything I hoped for.
Customer in Greater London Posted on 11/04/2021 , work completed 29/03/2021
The trader replied (on 19/07/2021)
Delighted you are happy with everything, we aim to please! Enjoy your new bathroom.
Excellent full bathroom renovation
Customer Service
Quality
Value
A full renovation of the bathroom, which we are very happy with. Great service throughout. Kept to the agreed price. The liaison with a bathroom supplies company was very helpful. The quality of work and finish were excellent. The workmen were great, always tidy and a pleasure to have in the house. I have already made an appointment for a quotation for the second bathroom.
Alexander in Greater London Posted on 02/04/2021 , work completed 29/03/2021
The trader replied (on 19/07/2021)
Great review, thank you so much, hope you are enjoying using your new bathroom!
Bathroom refurbishment - very pleased with workmanship - a happy experience
Customer Service
Quality
Value
Very good experience working with Aquasmith to overhaul my bathroom. Polite, professional and trustworthy individuals. All work performed promptly and to a high standard. Took great care to keep site clean and tidy. No hesitation to re-use or recommend.
Customer in Greater London Posted on 25/03/2021 , work completed 22/03/2021
The trader replied (on 19/07/2021)
Thank you for this great review, delighted you are happy with everything. Hope you are enjoying using your new bathroom!
Beautiful job - loft reconfiguration
Customer Service
Quality
Value
This is the second time we have worked with Mitchell and Mario and we were just as thrilled this time round. We reconfigured the loft layout, removed the old bathroom fixtures, moved the ensuite and installed two skylights. They completed the work very quickly and to an incredibly high standard. Professional and friendly, they are a delight to work with. The finished room(s) look beautiful - you would never know it hadn't always been that way. Thank you!
Ella in Greater London Posted on 13/03/2021 , work completed 26/02/2021
The trader replied (on 19/07/2021)
Makes all the effort so worthwhile Ella, hope you are enjoying using the new bathroom.
En Suite shower and toilet refurbishment
Customer Service
Quality
Value
Aquasmith completed a total refurbishment of my en suite shower room in 5 and a half days, on budget and in accordance with the initial quotation. They installed an entire new shower unit, toilet and vanity/sink unit together with tiling for walls and floor. The standard of workmanship was excellent and the work itself was conducted with a minimum of disruption to the rest of the household. The entire experience of dealing with Aquasmith was extremely positive. I would definitely recommend them to anyone who is considering having a new bathroom or shower room.
Customer in Hertfordshire Posted on 10/03/2021 , work completed 06/03/2021
Fantastic service, made it a nerve-free experience
Customer Service
Quality
Value
Booked them for a new bathroom. We were very worried about so many factors early on, but from the very beginning they responded to any questions and concerns we had. They made sure we were very happy with everything and that we completely understood all that was involved. They were very efficient, courteous and hard working. The quality of the work was incredible, we are so happy with the result and smile every time we enter our new bathroom. It was completed earlier than they expected which we really appreciated. The service was outstanding, if they felt something wasn't right they flagged it immediately (e.g. I had a wrong part, they flagged it rather than fitting a part which they knew I didn't want). Overall I would 100% recommend them and will definitely be using them again in the future.
Customer in Hertfordshire Posted on 18/01/2021 , work completed 23/12/2020
High standard, excellent workmen.
Customer Service
Quality
Value
We are delighted with the end result of out refurbished bathroom. The work men Maciek and Jacek both worked exceptionally hard and were very clean and tidy. We would highly recommend Aquasmith!
Customer in Hertfordshire Posted on 23/11/2020 , work completed 18/11/2020
A great bathroom delivered on time and on budget
Customer Service
Quality
Value
Having been let down by other bathroom companies we approached Aquasmith. Mitchell organised a site visit and detailed quote very quickly. The quote was very competitive and we were able to arrange for work to start in a few weeks. We have had every room in our house renovated during the last 3 years and have worked with dozens of tradespeople. I'm struggling to think of one better than our bathroom fitter Mario. He was VERY punctual, polite, informative, hardworking and tidy. We were pleasantly surprised by both the speed and quality of the work. Having gone through a lot of stress with other companies we are very happy with the finished product from Aquasmith and would highly recommend them.
Customer in Greater London Posted on 20/11/2020 , work completed 18/11/2020
High quality finish, very friendly service
Customer Service
Quality
Value
Aquasmith refurbished our family bathroom and we are delighted with the result. Mitchell was very responsive with the quote and throughout the job and provided friendly and helpful advice. The finish of the work is incredible, Mario did a brilliant job with the installations and tiling. He was particularly tidy and did everything in time as promised. Couldn't recommend more highly. We are really happy!
Customer in Greater London Posted on 08/11/2020 , work completed 07/11/2020
Very happy customer
Customer Service
Quality
Value
Aquasmith refurbished a small bathroom and a cloakroom. I was impressed with the quality of workmanship, the attention to detail was immaculate. Would highly recommend.
Gill in Hertfordshire Posted on 29/09/2020 , work completed 10/09/2020
Aquasmith did a complete refurbishment of my bathroom. The team did an excellent job, and customer service was first class throughout the job.
Customer Service
Quality
Value
Aquasmith completed a full refit of my small bathroom. The communication and customer service throughout the job, from quote, selection of fittings and installation was great with the responsiveness, planning, handling of any issues with the supplier and regular check in on progress. I am so very pleased with the results that Mitchell and his team have achieved with the installation . The team worked really hard, and the quality of work is high, and the team were easy to get along with. Mitchell and his team were very helpful with any advice on any choices that needed to be made. Mitchell provides first class customer service, makes sure you understand what you need and assists with decisions where needed, approachable and I always felt everything was under control and had good attention. Overall, I highly recommend Mitchell and his team to anyone. Thank you very much for your great work and transforming my bathroom.
Customer in Greater London Posted on 25/08/2020 , work completed 17/08/2020
Very happy with our new bathroom - highly recommend
Customer Service
Quality
Value
Aquasmith refurbished our bathroom. Very happy with the quality, attention to detail, speed and price. Would highly recommend.
Customer in Greater London Posted on 15/08/2020 , work completed 14/08/2020
The trader replied (on 27/08/2020)
Thank you so much for the great review, really hope you enjoy using your new bathroom.
Excellent - would highly recommend
Customer Service
Quality
Value
Aquasmith refurbished our bathroom and WC and the service was excellent from start to end. We had a good idea of what we wanted, which we talked through with Mitchell when he came round to visit. He had some valuable insights, which we incorporated into the design, and also suggestions of where to get the equipment and floor tiles. Mitchell then provided a detailed quote for each room, detailing the work done and the cost (split out clearly between the different tasks). He came with us to the plumbing supplies company where he helped us choose the products and make sure we were getting things that worked in the limited space we had. The work itself was done to a very high standard and exactly as we had discussed. Maciek was really friendly, diligent and nothing was too much trouble. We’d chosen and ordered the wall tiles ourselves separately, and they took longer than expected to arrive, but Aquasmith were very flexible and worked round this. This meant the job took a little longer than we it would have otherwise, but that was entirely our fault. The communication throughout from Mitchell was excellent. We are delighted with the end result, and the cost was exactly as set out by Mitchell at the outset. I would highly recommend Aquasmith, it was a pleasure working with them.
Customer in Greater London Posted on 06/08/2020 , work completed 01/08/2020
The trader replied (on 20/08/2020)
So delighted to read this review Chris, hope you thoroughly enjoy using your new shower room and wc. Kind regards Mitchell
Work done to high standard; truly professional service
Customer Service
Quality
Value
We used Aquasmith to completely refurbish our new bathroom, including installing a bathroom, and retiling the floor and walls, among others. We used Which to get in touch with three traders, and eventually chose Aquasmith which we never regretted. Mitchell is a highly professional manager who entirely understands the relevance of good customer service. He us informed from start to end, found a convenient start date for us, and regularly visited us while the work was done to resolve any issues arising. He also gave us advice in the bath store and the tile shop, which was very helpful, and one of the pluses that distinguishes Aquasmith from the other traders approached by us. What he charged for this additional service was fair. He also provided transparent and detailed cost estimates, including expenses for additional goods and services. Overall, we believe that the final price was competitive. The fitters were courteous, punctual, and very competent, completed the job to a high standard, and left everything in a tidy state. Moreover, thanks to their hard work, they even managed to completed before the scheduled end date. We would definitely consider them for future work.
Customer in Greater London Posted on 31/05/2020 , work completed 20/06/2019
A wonderful job
Customer Service
Quality
Value
All the work done on my bathroom refurb was excellent. Mitchell oversaw the whole process and the work done by Maciek and Jack was excellent. I was advised and kept informed at all times and had the total confidence that any small issues would be addressed immediately. Excellent service and am totally loving my new bathroom. They even hoovered the house after they had finished and cleared up! I strongly recommend.
Customer in Greater London Posted on 02/03/2020 , work completed 30/01/2020
Thoroughly professional bathroom upgrade
Customer Service
Quality
Value
Aquasmith did a great job with our bathroom upgrade. Overseen by Mitchell, the project was handled professionally from day one, starting and finishing on the expected dates. Aquasmith stripped out our old shower and installed a new one, tiled, with a built-in recess. The work included new downlights, an extractor fan, new vanity units, sinks and taps plumbed in. The old shower had been badly installed, resulting in leaks and a failure of the waste water to drain away properly. It was clear that the guys – Maciek and Jak – knew exactly what they were doing, fitting and sealing the shower tray and door as it should be. The finishing was excellent, with great attention to detail. They also reconfigured the drain-away pipework and now there is no build-up of water in the tray. In doing this, they discovered and fixed a further leak from our bath. The guys always arrived on time, were clean and highly efficient workers and tidied up at the end of every day. There were a couple of minor snags that emerged afterwards but these were sorted quickly and without any quibble. I would have no hesitation in recommending Aquasmith to others.
Maxwell Posted on 25/02/2020 , work completed 22/11/2019
Simply superb professionals
Customer Service
Quality
Value
I used Aquasmith to completely refurbish my rather cramped bathroom, from strip out to final details. I used WHICH to find 3 traders but Aquasmith were my first choice and I'm very glad of it. From first contact to finish Mitchell, who manages the projects, was very good at communications, giving me a firm start date, measuring up, suggesting design options and making sure every thing they and I needed was ready for then. He even took me shopping for the fittings, tiles, units etc., 3 hours well spent pinning down everything from the toilet type to the look of unit handles. They started on schedule and kept me fully informed about what was happening and when. The budget was competitive and the fitters J and M were excellent professionals, tidy, polite and very skilled. My bathroom now has a stunning luxury feel and can't praise them enough. We had a couple of small issues with parts, and a delay thanks to my water supply but issues were resolved quickly and the aftercare is excellent. Altogether a stress free, highly impressive job and I would use them again without hesitation.
Customer in Greater London Posted on 17/01/2020 , work completed 14/01/2020
The trader replied (on 26/01/2020)
Thanks so much for this great review V, delighted our efforts are appreciated. Hope you really enjoy your new bathroom.
Professional firm
Customer Service
Quality
Value
We enlisted Aquasmith on a recommendation to refit and tile our new bathroom. They proved to be worth the recommendation . They were excellent, professional, tidy and polite. They did not stop working from the minute they arrived until the end of each day. They were helpful in making suggestions on how to make our bathroom look amazing. They were helpful to obtain a new unit quickly when a unit we had bought was found to be damaged. I cannot speak highly enough for a great hard working team that were helpful and approachable. The price for the job was competitive.
Michelle Posted on 11/01/2020 , work completed 25/11/2019
The trader replied (on 26/01/2020)
Thanks Michelle for this wonderful review It's really great to know that our efforts are appreciated I sincerely hope that you guys are enjoying your new bathroom
En suite shower refurbishment
Customer Service
Quality
Value
Our shower was in dire need of refurbishment and we are delighted with the outcome of Mitchell, Maciek and Jack's work. They are extremely hard working and well organised. Everything went very smoothly and to plan and budget. They are very professional, tidy and conscientious workers and are experts in their shower and bathroom work. It was a pleasure to have them in the house and they were always helpful and knowledgeable when there were problems to sort out or decisions to be made. We do not hesitate in recommending them and would definitely use them again when we need to. A huge thank you to them for transforming our tired and very sorry looking shower room!
Customer in Greater London Posted on 23/12/2019 , work completed 08/11/2019
The trader replied (on 26/01/2020)
Really delighted that you are happy with the result, our efforts and quality of service B & L. I sincerely hope you are enjoying using your new en suite.
Sheer Class
Customer Service
Quality
Value
I cannot praise Aquasmith enough. Mitchell was with from beginning to end. He was with when I completed the order with the plumber's merchant, spotted some errors in the order, corrected them and asked for trade price. Mitchell was with me when I order the tiles and asked for trade price. He also returned the unused tiles and obtained us a refund. The builder used were Jack and Majciek. I would describe them as perfectionists as is Mitchell who oversaw the works coming by regularly. If you are required to think on the spot, make decisions and are not sure what is the right thing to do then my advice is to lean them, trust them, they wouldn't steer you wrong. Not for either of them the easy quick solutions, but rather the aesthetic and standards is what dominates. When the works were completed, I was reluctant to use the bathroom. All I wanted to do is just look at it. To think that we should be the custodians of something so beautiful. I hope to call on them again in the future. Thank you, Mitchell and my heartfelt thanks to Jack and Majciek.
Julia in Greater London Posted on 31/10/2019 , work completed 14/10/2019
The trader replied (on 09/12/2019)
Thanks so much for this wonderful review Julia, it truly was a pleasure working for you.
Excellent service and highly professional work
Customer Service
Quality
Value
Aquasmith recently transformed our tired old-fashioned en-suite bathroom into a beautiful modern shower room. We have been very impressed with the professionalism of this company throughout the entire project. Mitchell always responded quickly to all of our queries and the two tradesmen were polite, friendly and worked hard each day to ensure the job was completed on time. They clearly take great pride in their work and this is evident in the finish. We would definitely ask this company to undertake another bathroom project for us.
Customer in Hertfordshire Posted on 27/10/2019 , work completed 15/10/2019
The trader replied (on 10/12/2019)
Thank you so much for the review, so delighted you are happy with the result and our service.
Excellent, professional service and great workmanship.
Customer Service
Quality
Value
I was very impressed with the professional service provided by Mitchell and his team, from first providing the quote, agreeing the works through to completing the bathroom, it all went very smoothly, on time and on budget - I couldn’t have asked for more! Would definitely recommend the company. Great job!
Damian Posted on 20/10/2019 , work completed 19/09/2019
The trader replied (on 09/12/2019)
Thanks so much for the review Damian, hope your Mum is enjoying the walk-in shower.
Superb quality work and superb customer service and communication
Customer Service
Quality
Value
Mitchell and his Aquasmith team completed a significant project including merging several rooms together to create a large bathroom. The finish and advice received (great ideas which improved the design) were first rate. The communication was excellent and there is really little I can fault whatsoever. I would wholehearted recommend. Thank you to everyone involved.
Customer in Greater London Posted on 20/10/2019 , work completed 14/02/2018
The trader replied (on 09/12/2019)
Thank you so much for the review, it is so satisfying that our efforts are appreciated.
Rejuvenation of a cloakroom/toilet area
Customer Service
Quality
Value
Excellent workmanship and finishing off which turned an awful room into a pleasant bathroom to be proud of adding value and function to the apartment.
Customer in West Sussex Posted on 28/09/2019 , work completed 27/09/2019
The trader replied (on 09/12/2019)
Absolutely delighted you are happy with the result, thank you so much for this great review.
Complete bathroom refit to a high standard
Customer Service
Quality
Value
We hired Aquasmith to do a complete refit of a our main but quite small bathroom. The guys were professional, hard working and arrived on time each morning. They took care to cover the carpets as they worked and cleared all the waste away once they were done. Mitchell also called in regularly to make sure everything was going well. Their work was to a high standard, with a very good (and straight!) finish on the around 1000 wall tiles we were installing. The price we agreed was fixed in at the start so it meant we didn’t pay more when some things took a bit longer than expected - the house is over 100 years old but they dealt with a number of challenges really well, even going the extra mile to straighten out a wonky window. There was a small issue initially with the fit on the toilet waste but they were more than happy to come back to make sure we were 100% happy with the work. We would definitely recommend.
Customer in Greater London Posted on 10/08/2019 , work completed 26/07/2019
The trader replied (on 09/12/2019)
Thank you so much for this great review, I hope you are really enjoying using your new bathroom.
Very happy with new bathroom
Customer Service
Quality
Value
New bathroom installed over 10 days. Very happy with quality of work and timeliness - job completed on time and without any problems.
Customer in Greater London Posted on 04/08/2019 , work completed 29/07/2019
Great people, great workmanship
Customer Service
Quality
Value
I only write reviews when the work and people are exceptional. This was the case with Aquasmith. They fully refurbished three beautiful bathrooms for us. The work involved pulling out the old bathrooms, re-plumbing, re-boarding and painting, tiling, installing furniture, fittings and electrics. The two tradesmen we worked with prided themselves on the quality of their work with remarkable attention to detail. They were professional, communicative and good natured throughout. No matter how much you plan a bathroom, there are always surprises when you uncover what lies beneath the surface and receive goods. When encountering challenges the team consistently presented clear options backed by solid reasoning to help us make the best decision. The project was delivered on budget despite taking a few weeks longer than expected due to complexity of the work. I invested a lot of time looking for the best bathroom fitters. Based on the quality of their work and the pleasure they are to work with, I am delighted to recommend them.
Customer in Greater London Posted on 31/07/2019 , work completed 26/07/2019
Very professional and helpful
Customer Service
Quality
Value
After previously using them for complete bathroom refitting we just used Aquasmith for a downstairs WC installation, and they were brilliant - supporting on planning as well as completing the work to a very high standard, and keeping the house tidy along the way
Customer in Greater London Posted on 30/07/2019 , work completed 29/07/2019
Refurbishment of Downstairs WC
Customer Service
Quality
Value
My downstairs WC was in a dreadful state and I had put off doing anything about it for years. I selected Aquasmith based on the reviews I had read and have been very impressed with their work. Everything has been completed to a very high standard and I am delighted with the finished result. Mitchell was extremely helpful every step of the way, and I was kept informed with everything as work progressed. The work has been carried out to budget, any additional cost was for items purchased for the work on my behalf which was hugely convenient for me. I would not hesitate to recommend this company to others, nor to use them again for any further work I might have.
Customer in Hertfordshire Posted on 13/04/2019 , work completed 12/04/2019
transformation of pokey bathroom to modern shower room
Customer Service
Quality
Value
Aquasmith offer an excellent bathroom conversion and updating service with the highest quality workmanship and after sales service. Mitchell is extremely helpful, fair and accommodating and gives sound advice but is careful to leave issues of taste and preference when purchasing tiles and other shower room equipment. no request is too difficult for the team to deal with. We were highly impressed and satisfied. I have no hesitation in recommending Aquasmith.
Customer in West Sussex Posted on 01/02/2019 , work completed 19/12/2018
Friendly, reliable, honest, great quality and on time!
Customer Service
Quality
Value
The guys arrived on time every day and were extremely polite and friendly. They worked hard every day, but at the end of each day they cleaned up the work area, hoovered, put tools away and even washed up their cups! They understood the deadlines I needed them to work to and finished a day early. They did a great job.
Customer in Hertfordshire Posted on 31/01/2019 , work completed 29/01/2019
Happy Customer
Customer Service
Quality
Value
We hired Mitchell and his team to do a complete bathroom refit after an initial consultation. The team arrived promptly in the morning and worked right through until 5pm. Our carpets were protected with film so not to tread in the dirt and dust. They did a fantastic job and came up with creative solutions when the parts we had ordered weren’t usual spec. We would highly recommend Mitchell and his team.
Rachel Posted on 18/10/2018 , work completed 18/10/2018
A Super Company
Customer Service
Quality
Value
I was recommended to Mitchell Harris ( Aquasmith) by a friend of mine who used them to refit her bathroom. I wanted to install a walk in shower in my bathroom. Mitchell visited, took instructions, made suggestions and produced a quote within a couple of days. We fixed a start date and all the hardware was delivered on the Friday ready for the Monday start. His fitters arrived sharp at 8am and completely covered the floors, stairs and carpets to protect them. They did a fabulous job, were a pleasure to have around and were extremely clean and tidy. The job was finished on time and on quote. I would have no hesitation in using them again and recommending them to others.
Andrew C Posted on 07/10/2018 , work completed 07/10/2018
Happy Costomer
Customer Service
Quality
Value
Aquasmith were very professional The work was well planned & executed They also discovered a leaking lead pipe that has been leaking for many years & other firm missed , we are now free of a very nasty damp smell, We are very happy with their work & will certainly use them in the future.
Mrs Maggie Biasiolo, . Posted on 14/06/2018 , work completed 14/06/2018
A Very Happy Cutomer
Customer Service
Quality
Value
We had a new bathroom fitted, Aquasmith were very professional the work was well planed & executed, they also found a leaking lead pipe that had been giving us problems for years , & other firms had missed , & we no longer have to live with a nasty damp smell. I will most certainly always use them in future
Maggie Biasiolo, . Posted on 14/06/2018 , work completed 14/06/2018
Very high standard of finish
Customer Service
Quality
Value
Mitchell and his team did a first rate job of ripping out our old bathroom and installing a modern shower room. It now looks like a Bathstore showroom. Mitchell helped us design and select the most appropriate fittings and the installation guys kept us involved at each stage to approve what they were doing. Mitchell called in regularly to give us an update and to monitor progress. The whole thing was completed in about half the time we expected, even though they met several unforeseen snags in our nearly 100 year old bathroom. None of the snags phased them and they just got on with the work. Highly recommended. Just a last thought, the installation team cleaned up each day and the final finish was excellent.
Dixon Posted on 16/05/2018 , work completed 16/05/2018
Quality and reliable
Customer Service
Quality
Value
Mitchell provided a timely quote, help and advice on the purchase of the furniture. The team were a real professionals - tidy, courteous, hard working, explained the work and discussed any issues to help us make the best decision and the renovation progressed. They completed 2 en suit shower room renovations in 15 days. The timing went over due to the tiling we chose but we were were notified that this would be the case. We have been very pleased with the end result with two very different shower rooms.
Sarah Lythgoe Posted on 18/04/2018 , work completed 18/04/2018
Bathroom/wetroom refurbishment
Customer Service
Quality
Value
Superb work, great attention to detail by skilled and careful craftsmen who were always polite and happy to let the customer feel involved with the various stages. Very quick workers, hardworking and thorough, no breaks taken in 10 hour days, job took less than half the time a previous unsatisfactory installer had taken some years ago and was done to a far superior standard. In the past for this bathroom we had chosen on price more than proven reputation, that was a rare mistake, not to be repeated ever again. Checkatrade and Trusted Traders are the places to go for the most reliable reviews. We cannot recommend this firm and the people working for Aquasmith, highly enough, brilliant all around and so good, it is actually enjoyable paying for their work at the end of the job, that is a recommendation in itself we feel.
Peter Stanley Posted on 13/03/2018 , work completed 13/03/2018
New Bathroom Fitted - Exceptional Quality
Customer Service
Quality
Value
Ours was a fairly complicated job. We had a separate toilet and old bathroom on the first floor of our house, which we wanted to combine into a larger single bathroom. We could not be more pleased with the end result. Mitchell's guys knocked through the wall, tore out the old fittings, fitted the new plumbing and electrics, tiled and installed our shiny new bath furniture and fittings. Every time they encountered a problem, they addressed it with a minimum of fuss. The bathroom now looks amazing - everything we hoped for, and more. The guys were incredibly polite and well-mannered, always on time, and the workmanship is of an exceptional standard. You can clearly see that they take great pride in the quality of their work. We are so, so happy we went with Aquasmith, and we cannot recommend them highly enough.
TJAndrews1980 Posted on 24/02/2018 , work completed 24/02/2018
2 fantastic bathrooms
Customer Service
Quality
Value
Mitchell and his team have been fantastic to work with. They defy all apprehensions and prejudices one has when dealing with builders. They are extremely professional, skillful and have promptly delivered great quality work. They may seem slightly expensive but ultimately you land up with a perfect outcome so I am happy to pay the price for this. It has been delightful doing business with Aquasmith and I would be happy to recommend them and wish them all the best. Ours was a challenging project executed efficiently- very very happy!
Ankit Sagar Posted on 07/02/2018 , work completed 07/02/2018
Great new bathroom from Aquasmith
Customer Service
Quality
Value
From design/quote to completion Aquasmith were so helpful and reliable. The standard of work is top class and I cannot recommend them enough. We needed help with ideas and Mitchell provided plenty. His experience is obvious. The price was fair and they stuck to it! If there is a negative .... I can't think it! They were great!
poppythorn Posted on 07/02/2018 , work completed 07/02/2018
High quality work and very professional
Customer Service
Quality
Value
We recently had our cloakroom and en-suite renovated by Aquasmith and were very impressed. Mitchell was very professional and responsive to emails (before, during and after the works were completed), and his team was tidy, friendly, and completed the job on time and to a very high standard. The quote was competitive, though not the cheapest, but there were no nasty surprises at the end - the price Mitchell quoted was almost exactly what we ended up paying. Highly recommended.
Gareth Beddoe Posted on 24/12/2017 , work completed 24/12/2017
Complete bathroom re-fit and refresh to second bathroom
Customer Service
Quality
Value
We are delighted with the work. From first contact to quote, shop and completion of work. Fast, reliable and responsive.
Steven Lanagan Posted on 17/12/2017 , work completed 17/12/2017
Brand new bathroom
Customer Service
Quality
Value
Aquasmith have just completed my new bathroom and it looks amazing! It really is unrecognisable from the previous one. Mitchell has managed the whole installation from start to finish, so I haven't had to worry or spend a lot of time dealing with suppliers. The team of fitters were always reliable and professional. I know the bathroom would not look this great without his suggestions and advice. I wouldn't hesitate to recommend Aquasmith to anyone needing a new bathroom
Amjad Hamid Posted on 09/12/2017 , work completed 09/12/2017
Beautiful new bathroom
Customer Service
Quality
Value
We hired Mitchell and his team to fit a new bathroom. They have been fantastic through and through! Mitchell has been very flexible and accommodating of all our requests and last minute changes, and helping us deal with unreliable online suppliers. He has maintained really good communication throughout and we always felt like we were well informed about where everything stood in the process. The team are hard workers and have done a really thorough job in 8 days without cutting corners and compromising the quality of the work. The result has been a good looking bathroom and happy customers!
Iestyn David Posted on 21/10/2017 , work completed 21/10/2017
Excellent job
Customer Service
Quality
Value
Bathroom renovation. Stripped back to 4 bare walls and install walk-in shower. Walls & floors tiled. Excellent high quality job by two people who minimised both disruption and dust/mess. Was for my fathers house and we gave outline to Mitch who made suggestions for our approval, then just got on with design and purchase of goods. Would be happy to use in future.
Cooney Posted on 19/08/2017 , work completed 19/08/2017
A beautiful new bathroom
Customer Service
Quality
Value
I had my bathroom completely refurbished and am extremely pleased with the result. The Aquasmith team helped me choose the fittings and fixtures and advised me on what would look good. They were efficient and tidy, kept me informed of what they were doing and were pleasant and polite. The work is of a very high standard and I'd be very happy to use them again in the future.
JP0017 Posted on 18/08/2017 , work completed 18/08/2017
Fantastic!
Customer Service
Quality
Value
Aquasmith did a fantastic job fitting our new kitchen and decorating the flat. They organised the entire team, kept us in the loop at all time, hard working and overall just a lovely company to work with. I would definitely use Aquasmith again. Thanks again!
IWilliams Posted on 11/07/2017 , work completed 11/07/2017
Gorgeous new bathroom and hallway
Customer Service
Quality
Value
Mitchell and his team really have done an amazing job on our tired bathroom and hideous hallway covered in artex! It is now smart and beautiful. Being able to meet Mitchell to buy products for the bathroom was brilliant as we never would have known what to get for where. The team were really polite and worked so hard. I would highly recommend using this company.
jennyparkinlondon Posted on 04/05/2017 , work completed 04/05/2017
Superb Bathroom
Customer Service
Quality
Value
Mitch and his team ripped out my old bathroom and did an amazing job with the new one. The builders were very polite, highly experienced and hard working and Mitch was a pleasure to deal with and very honest. The grouting was done incredibly well (not an easy job with the tiles I chose) and I am delighted with the finished product and wouldn't hesitate to recommend them. I will use them again when doing more refurbishment.
justinelee1 Posted on 25/04/2017 , work completed 25/04/2017
Great job
Customer Service
Quality
Value
The company renovated my tired bathroom, transforming it into a modern one, with a walk in shower, new fittings and new floor and wall tiles. Mitchell is highly likeable and highly professional. As others have said the opportunity to go with him to choose everything is invaluable. His team were extremely tidy and the tile grouting is superb! There were a couple of snagging issues that were well attended to. I would have no hesitation in using him again.
cjm2503 Posted on 17/03/2017 , work completed 17/03/2017
Totally Professional Service
Customer Service
Quality
Value
Aquasmith transformed our tired outdated downstairs shower room/toilet into a modern bright space which we are happy for ourselves and our visitors to use. Greg and Macek worked very hard and were unfailingly polite throughout the process which took just under 5 days. They kept us informed of what they were doing and asked any necessary questions as they went along. The opportunity to visit retailers with Mitchell to choose the various components in advance of the start date was invaluable and ironed out any possible issues in advance. Mitchell called in every day to monitor progress and answer any questions we might have. The work was completed to a very high standard and a little ahead of time. We have no hesitation in recommending Aquasmith to our friends and family.
Brendan Posted on 28/02/2017 , work completed 28/02/2017
Wetroom
Customer Service
Quality
Value
I found Aquasmith in Which?trusted traders and they really are a find. They converted my bathroom into a state of the art wet room. It was done to budget and one day less than was quoted. There was a little snagging which was done late on a Friday night, Mitchell stayed with his team until the end to ensure that everything was done perfectly. He is extremely meticulous, takes copious notes, photographs and makes sketches so that everything is to my wishes. The result is a pleasure to behold. I would recommend them without reservation.
leyton123 Posted on 27/02/2017 , work completed 27/02/2017
Excellent work by true professionals
Customer Service
Quality
Value
As we are new to the area, we had to rely on this website to help us choose tradesmen to install our new bathroom. Reviews indicated that Aquasmith's work was of a high quality, and we are delighted to say that the reviews did not lie. We have absolutely no hesitation in recommending this company - they began work on the agreed date, worked conscientiously and completed the job to a high standard in slightly less time than anticipated. Mitchell called regularly to check on progress and the team were unfailingly pleasant and cheerful. Probably the best recommendation we can offer is the fact that we have already engaged them to undertake the renovation of our family bathroom in the near future.
MoiraC Posted on 01/02/2017 , work completed 01/02/2017
First Class Service
Customer Service
Quality
Value
I chose Aquasmith after reading reviews on this site - and I was not disappointed. The whole process from design, ordering, and installation was taken care of. Any potential problems that did arise, were quickly sorted by Mitchell - who was always available to answer any queries I had. The work was carried out to a very high standard and I am delighted with my new bathroom!
Mrs Catherine Tribe Posted on 17/01/2017 , work completed 17/01/2017
Outstanding new Bathroom
Customer Service
Quality
Value
Outstanding service, from quote through concepting through order through delivery through installation. Bathroom looks stunning, beyond expectation. And followed the quote to the penny.
PR Ward Posted on 10/12/2016 , work completed 10/12/2016
Excellent service in every way
Customer Service
Quality
Value
Mitchell and the team provided a near faultless service. Everything was done on time - to quote and with a very high level of professionalism and service. We were very impressed by the quality and speed of the work, the willingness to do a little bit extra and the manor in which it was all done. I would highly recommend them to anyone - and will use them in the future without hesitation.
Rupert Posted on 29/09/2016 , work completed 29/09/2016
Disabled Wet and Bedroom Room Renovation
Customer Service
Quality
Value
The company were excellent! In this rather challenging time for my family due to someone being disabled we had to renovate the house. Mitchell Harris was highly professional but also incredibly sympathetic and sensitive to the emotional situation of the project. Aquasmith were one for 6 companies that we had come to the provide a quote for us; though not the cheapest he was BY FAR the most honest, professional and highly skilled company we choose. The company took extra time to work with the Council Occupational Therapist to ensure that the wet room and bedroom fitted our requirements and needs (for both able and disabled members of the family). Mitchell also took it upon himself to research new and suitable fittings and fixtures for the renovations needed. We had extensive work done. All our meetings and email communications were open and clear with the new requirements of a disabled wet and bedroom room (I will also add he replied very promptly!). The workers were outstanding never taking a lunch break and arriving early and completing the work earlier than the expected deadline. The final product was outstanding!. I cannot praise the company enough that - with Mitchell Harris project managing the job - it made our lives easier so we could focus on our recent family situation. We are currently in discussion on renovating another part of the house with the same company. Really good!
Angela Posted on 27/09/2016 , work completed 27/09/2016
A Class Act
Customer Service
Quality
Value
A very professional company who communicated well from initial enquiry right up to completion of the job. They worked tidy and to a very high standard resulting in a quality bathroom that I am now proud to show off. I have no hesitation in recommending Mitchell and his team and have every intention of using them again for future refurbishments to my property. Thanks guys!
malby1 Posted on 03/09/2016 , work completed 03/09/2016
Complete refurbishment of bathroom
Customer Service
Quality
Value
Complete refurbishment of bathroom. This involved knocking the toilet and bathroom into one room, replacement of existing bathroom suite with walk-in shower, wash handbasin etc., retiling walls and providing tiles to floor. The sanitary ware materials were all ordered from Bathstore. Unfortunately a worktop to cupboards was delivered the wrong size. When the correct size was delivered (ten days after completion of the original works) Aquasmith returned promptly to fix this and deal with two very minor snagging items. Mitchell Harris is the owner of Aquasmith and he took an active interest throughout. He assisted with the planning and ordering of materials and then supervised the work which was carried out by two of his direct employees – Marcek and Greg – who worked very tidily and professionally. We were very pleased with the quality and the professionalism of the work carried out. Mitchell was very helpful and “hands-on” throughout and his two employees worked hard and well. We were pleased to welcome them into our home and for our convenience we moved out for a few days and allowed them a key to the house with absolutely no problems. We would be pleased to recommend Aquasmith to other customers.
Stephen, Harrow Posted on 25/08/2016 , work completed 25/08/2016
2 Bathrooms Fully Refurbished
Customer Service
Quality
Value
Mitchell and his team tackled our en suite bathroom first and we chose to have them back to do our main bathroom several months later - which is perhaps all you need to know! Both bathrooms were 20 years old so needed total refurbishment including floor/wall tiling, new sinks/loos/shower/bath, some electrics, ceilings. Mitchell cares about the end result as much as you do, he gives lots of great advice and guidance which you should take on board, and his team work like Trojans and are very nice to have around and leave the place tidy. There are always a few snags on major projects but you can trust Aquasmith to respond and resolve. Most likely will use again and continue to recommend to friends
jeeves Posted on 29/07/2016 , work completed 29/07/2016
This is the firm you want.
Customer Service
Quality
Value
Mitchell is gives complete customer support and his fitters provide experienced, skilled and fast installation. No hassles, no extras, no problems.
timsiney Posted on 22/07/2016 , work completed 22/07/2016
Complete Bathroom Refurbishment
Customer Service
Quality
Value
Complete Bathroom Installation. “Aquasmith describe their services as “All encompassing, from the initial site survey, to stripping out the existing room, to creating your brand new re-modeled bathroom”. Do you know what, that’s exactly what they do in a Professional, Polite, Skilled and ultra-clean fashion. We were so assured by their manner and trustworthiness that we gave them a key and went about our normal working week, and were not disappointed. I am pleased to be able to highly recommend Aquasmith and indeed Mitchell and his team, for their tireless enthusiasm to deliver what they promise, which they did.”
Terry Barrow Posted on 21/07/2016 , work completed 21/07/2016
Bathroom, Kitchen and Hallway Lighting
Customer Service
Quality
Value
It was a pleasure working with Mitchell who worked on a new kitchen 7 bathroom + fitting of spotlights in the hallway. The quote was fair (& accurate) and the quality of work was very high. Post service work was also excellent. There was a small leak in the bathroom 6 months post work, Mitchell was quick to come around and fix. Would recommend the service and will look to use again in the future.
Which? Trusted Traders Consumer Posted on 07/07/2016 , work completed 07/07/2016
Above and beyond
Customer Service
Quality
Value
What a fantastic service! Was very impressed when Mitchell took be shopping for my bathroom tiles and then helped sort out some delivery issues I was having with my suppliers. His team of installers were very friendly, well presented and kept the mess to an absolute minimum. They came back to sort a some very small snagging items very promptly. Their workmanship is top quality and their attention to detail is spot on. I would urge anyone not to cut corners by going for a cheaper option - you really do get what you pay for. Highly recommended and would use them again in the future.
Maria S Posted on 04/07/2016 , work completed 04/07/2016
New Bathroom
Customer Service
Quality
Value
Mitchell and his team were excellent. He oversaw the project from start to finish, was straight up about costs and what could and could not be done and most importantly delivered a great result on time and on budget. He is very easy to work with and took real care on the project. I would highly recommend him to anyone.
lukeshort Posted on 04/07/2016 , work completed 04/07/2016
Still feels new!
Customer Service
Quality
Value
I look around the two new bathrooms that Mitchell and his team put in for me - and they still feel fresh, new and excite me. Yet they were completed nearly 3 years ago. I think that's a credit to the workmanship. Two things I recall - one being the fact that each time we hit an obstacle the guys reacted by coming up with a solution that actually improved on the original plan - amazing. Secondly - when choosing tiles - Mitchell came with me! I think that typifies the commitment to providing a great result - one that I'm very happy to be living with!
Brian Posted on 03/07/2016 , work completed 03/07/2016
Problem free bathroom installation
Customer Service
Quality
Value
Mitchell's team completed our bathroom renovation speedily, efficiently and in a friendly and approachable manner. They also resolved a long-standing problem with a downstairs toilet, something that no other plumbers had managed to do. Couldn't recommend them more highly!
Sharon Posted on 03/07/2016 , work completed 03/07/2016
Total flat refurbishment
Customer Service
Quality
Value
Mitchell is a straight forward guy who has an excellent team working with him. They are very hard working and got through the job efficiently and very speedily. (New kitchen, 2 bathrooms, new heating and electrics, ee plastering, flooring etc) As well as the good quality of the job, most importantly they still answer my calls, and finished off the little bits and pieces at the end whilst most builders seem to disappear once the job is done. The team are polish & Lithuanian and have a great work effort. Not all of their English is great, and some of them are very 'straight' talking - but I liked that. They pointed out my mistakes and offered to correct them which is great. There is always an English speaking foreman onsite or easily available by phone.
Rachel Posted on 02/07/2016 , work completed 02/07/2016
Fast efficient quality install
Customer Service
Quality
Value
I would highly recommend Aquasmith after the complete bathroom install they did for us. Mitchell and his team were a pleasure to deal with throughout the project and the attention to detail was second to none. The project was relatively involved and there were a few complications along the way owing to the bespoke nature of some of our fittings but the Aquasmith team were very accommodating and professional and able to work with us to solve any issues in a stress free manner. A massive thumbs up! Rob. London. 02/07/16
rob9000 Posted on 02/07/2016 , work completed 02/07/2016
A Very Happy Customer
Customer Service
Quality
Value
We had a new bathroom fitted, Aquasmith were very professional the work was well planed & executed, they also found a leaking lead pipe that had been giving us problems for years , & other firms had missed , & we no longer have to live with a nasty damp smell. I will most certainly always use them in future
Which? Trusted Traders Consumer Posted on 18/06/2016 , work completed 18/06/2016
Two quality fitted bathrooms
Customer Service
Quality
Value
A very good quality job under difficult circumstances. Very accommodating and flexible. I am very happy with the job they did and would not hesitate to recommend them.
Adrian, London Posted on 01/05/2016 , work completed 01/05/2016