Ashby Carpets & Flooring

Used Ashby over many years and recommended to St Andrew's Church to recarpet an entire house. Very pleased with service received which was both timely and competitive

We recently had our flooring replaced following a kitchen re-fit. We are absolutely delighted with it. All staff were plolite and friendly and the work was carried out to an extremely high standard. I have no hesitation in recommending Ashby Carpets & Flooring.

We always look around but we must learn it is a waste of our time as we always end up using Ashby Carpets & Flooring. Premier products and First Class service once again.

Fitters replaced flooring in the bathroom following a refit. the Fitters arrived on time, were very polite and did an excellent job. The service was excellent from start to finish, I'm very happy to recomend this company to anyone looking for new flooring or carpets.

We needed carpet replaced in our ensuite room. Excellent job done by fitter from Ashby Carpets, and really pleasant to do business with the shop to choose carpet and then have an offcut edge-bound to use as a rug elsewhere. Ashby Carpets came recommended by friends, and we would not hesitate to recommend to other people. Friendly, efficient, good job.

Great service from start to finish. Very professional and really pleased with the final product.

Over the moon with the results and quality after havign Karndean laid through my front room and hallway Friendly and efficient service throughout

Having previously taken my carpet offcuts to them to be made into doormats and larger area rugs as the prices were reasonable, I again took my latest off-cuts to be turned into rugs with edging as before. I explained to staff exactly what I required and was quoted £15 per rug based on the shapes and small sizes I wanted. I accepted this price as it was not expensive especially considering that I was bringing in my own carpet and I had recently purchased a similar shaped rug online for £22 I collected my rugs a week later & instead of being charged £30, my invoice with no breakdown of costs was for £81.80. That is more than I paid for the whole carpet which was purchased to replace a bedroom carpet. I queried this and was given a ‘story’ about them having to take the carpet away to cut the shape, plus the shipping cost and apparently my bill was going to be over £100 but they didn’t charge me for cutting a circle as that’s also a difficult shape. None of these additional costs were stated to me at any point whilst I was in their store nor during the six days they had my carpet off-cuts. No one called at any point to ask if I would be happy to go ahead with these new and inflated charges As the owner was away, I had to wait until he returned before they could look at the charges. I heard nothing so chased again today. The response was more of the same with an offer to refund me £20. This is an insult. My refund should be £50.80 I won’t be using their services ever again

The whole process through to final installation was very smooth. Service was very friendly most helpful. The fitting was done with the minimum of disruption and the team were excellent and very efficient. I have used Ashby a number times and I would highly recommend this company.

We recently bought a home with some dated flooring and needed a company to refit flooring throughout. I tried a few of the national names, but was keen to work with a local business and was referred to Ashby by my brother who had a good experience too. Ashby were fantastic throughout - from finding the exact carpet style and hard floorings we wanted, through good communication in the planning stage, and an outstanding fitting experience. The team were extremely hard working, and the quality of installation is outstanding. Additionally, the cost of the work was considerably more competitive than any of the national competition. I have absolutely no hesitation in recommending this company to anyone looking for flooring.

Work was done very efficiently. Several months earlier company tiled kitchen floor and utility room. This work was done extremely well and my wife was pleased with the result.

I've used Ashby Carpets several times in the last few years to fit carpet and Marmoleum. Most recently Marmoleum in the kitchen. It looks amazing, the fitters did a great job with the minimum fuss and inconvenience to us. They worked efficiently, as always, were friendly and happy to answer any questions and the job was completed on time. Also, covid-19 compliant. I'm more than happy to recommend them.

Throughout the process the team at Ashby have been brilliant the quality of the workmanship is sensational, I am very pleased with the end result in fact could not be happier. Without doubt I will recommend Chris and the guy's within a heartbeat. Thank you.

This is a family business I have been going to for years. They did a great job - safe, clean work. I love my new flooring!

Supplied and fitted our main bedroom carpet, removed the old one and took away all the waste, really nice nice guys, even hoovered the stairs on their way out. Definitely happy to recommend.

We chose Karndean flooring. We had a 3 rooms fitted and it took two days as expected. Wow, the effect is fantastic, we absolutely love it! Ashby provided a fantastic service. Customer service and follow up is outstanding. We had a couple of small fitting issues, but the company rectified them as quickly as possible and, given the issues around having to close and supplies during Covid they still managed to make sure we were kept informed and happy. Its a family business, so they take responsibility for everything, from start to finish. I would certainly recommend them and will definitely go back for future projects.

We are very pleased with our stair carpet and flooring in my son's bedroom. The job was completed to a very high standard and communication was excellent within the company. Highly recommended would definitely use this company again

Excellent service, fitters polite and provided an excellent service, will use again, recommend Ashby for service.

We were arranging for Karndean in our bathroom when coronavirus struck and things were put on hold. Once the shop reopened we had measurements taken by Michael all done within a safe environment. Arrangements for fitting were very smooth and the fitters completed a very neat and quick job with no mess and again within a Covid safe setting. We are extremely pleased with the end result and would recommend both Ashby and Karndean.

We had a bedroom carpet fitted and we are very pleased with the result. Ashby were efficient and helped with advice and samples beforehand. We would definitely use their service again in the future.

We have used Ashbys Carpet & Flooring with a carpet we needed in 2019 and were so impressed with the service from both the shop and fitters, that when we wanted a new look for our downstairs bathroom it was our first stop. We wanted something different and we were advised what to use and given many sample books to look through. They came today to put vinyl on both the floor and walls to give it a totally different look. We couldn't be happier with the finished result. They we absolutely professional and a lot quicker than I expected. Will definitely be using for our other bathrooms and any future flooring needs.

15 years ago, we had Ashby Carpets do our flooring throughout the whole house. We were very happy with their service. This time when we wished to change our flooring, we never looked elsewhere. We had them again. And again we are very happy with their work, professionalism and quality. We had some issues with our fitting schedule, they were so patient and went out of their way to help us. Chris and Michael at the office took care of all my queries, and Mark, Kieran, Michael and Tom took care of all the fittings. They have done a really wonderful job. We have recommended them to our friends and neighbours already. :)

Top rated from beginning to end. Professional advice and installation. Work completed efficiently and well within time. Mark, Kieron, Michael and Chris were outstanding. Personable, professional and very likeable. Totally committed to Ashby Carpets & Flooring. Delighted with the quality of the carpeting and wood flooring. Highly recommended.

We approached Ashby Carpets and flooring many months in advance of substantial work at the house. They quoted for relaying some carpets and new elsewhere. By far the biggest job was over 40 square metres of Karndean flooring. We had to wait for floor screed to dry out and Ashby's were so helpful in waiting and checking the moisture level each time we requested. After many weeks of walking on concrete it was so rewarding to have the Karndean laid. Despite us delaying the project the company pegged the original quotes. The installers were so quick and clean and did a fabulous job. We would never consider going anywhere else for our flooring.

We had our bathrooms fitted with Karndean flooring we were previously told that it could not be fitted by another carpet fitter on top of ceramic tiles and we were told that the tiles would have to be removed but it was no bother for Ashby carpets to fit this for us by screeding the top of the tiles. They have done a fantastic job and would definitely use them again and recommend them to all of our friends.

I recently had carpet fitted throughout our downstairs, on the stairs and upstairs landing. Also vinyl laid in cloakroom and bathroom. Chris and his team went out of their way to make the task easy from start to finish. All done in an agreed time frame and fitted to budget. The whole operation was a pleasure and not the upheaval I had envisaged. Mark who fitted the carpet was personable and friendly and did an excellent job, with no damage to decor. A good family run business with high standards and nothing to much trouble. If only other businesses could follow this benchmark - happy days.

A very efficient and professional job undertaken over 4 days in our 4-bedroom house replacing all bedroom carpets upstairs with new carpets, replacing carpets throughout the downstairs with Karndean, and similarly covering existing tiles in the kitchen and downstairs w.c. with Karndean. The job was staggered to enable each half of the downstairs to be done whilst moving the furniture to the other half. Disruption was kept to a minimum and the two fitters were friendly, helpful and clearly very experienced. They never stopped!

We wanted to find a local company to lay flooring. Ashby were great. They have done all of the floors in our house now. We have had both Kardean and Vinyl. We also went through them to get our underfloor heating fitted. They were extremely professional and flexible. The selection in store was wonderful and the staff were incredibly knowledgeable about the stock and products. We would happily recommend and use again.

I have had my house re-done from top to bottom. The prices were competitive and service excellent. Ashby Carpets fitted carpets in my house originally 13 years ago and the price has hardly changed. I even had them move my furniture and dispose of the old carpet. I would recommend you give them a go as the quality of their work is excellent.

We've used Ashby carpets for all the flooring and carpeting in our home for the last 20 years or so. They're really good at what they do, and all services are provided in a relaxed and friendly manner. The shop has a really good choice and we've always been able to take home samples to help us decide. Any snags affecting the fitting are always thought through and then solved.

I've just had Ashby Carpets put some stair carpets into my house. The whole experience, from initial contact, to getting the work completed, has been very good. Nice and friendly service, everyone turning up on time, and I'm very pleased with the work.

Chris and his team have now laid all the floors in our house, carpets, laminate and Karndean, except for bathrooms. We have been using them for around thirty years and wouldn't keep going back unless they were good. Thoroughly recommended.

I needed to replace the vinyl in my kitchen, but really didn't have the budget to splash out on the premium manufacturers' ranges. Michael was super helpful in showing me plenty of high quality options within the right price range, without any pressure to up-sell me to more expensive lines. There was no heavy sales patter, which I hate. The measuring, estimating and order processes were really fast and efficient with no messing about. There was a little bit of a wait between ordering and fitting, only because they are busy, but once the fitters came they did a lovely job, very quick and tidy, neatly finished at the edges and doorways, etc. Very impressed with both the team in the store and the fitters. Would recommend this company, and will definitely be using them again.

From the original survey and quote, through floor selection to installation it was a pleasure to work with the Ashby team. Originally we wanted to replace our old and tired 24 year old IKEA laminate floor in our hall and back room with engineered wood. After many borrowed floor samples and designs we settled on an oak laminate throughout. We could not believe how quick Mark and Kieran installed it - under 6 hours! Any problems e.g. low doors, kitchen cabinet plinths were quietly solved with no fuss. They were tidy and cleared all the rubbish away at the end. We are extremely happy with the result and would recommend Ashby's without hesitation.

Thank Ashby Carpets for the stunning carpet and fantastic service you provided - I have one room left to carpet and I know who I am going to use.

We had no hesitation in using Ashby Carpets and Flooring again for our latest flooring requirements. We now have a stunning French Oak Karndean Van Gogh wooden floor for our hallway, cloakroom and kitchen. The fitters were punctual, polite and very tidy and clearly take pride in their work Potential obstacles concerning variations in skirting height and uneven existing base concrete floor were resolved with a minimum of fuss. The whole project was completed on time at a very competitive price.We look forward to appointing Ashby again when the time comes to upgrade flooring upstairs in our home. Thanks again to Chris and the team for delivering quality service and product. Peter and Lindsay. Lower Earley.

We have used Ashby Carpets for all our flooring for over 20 years - linoleum, wood laminate and carpets. In the past few months we have had 2 carpets fitted. The first was an inexpensive carpet in our spare bedroom, this was quite straightforward but very quickly and expertly installed. The second was a wonderful Axminster wool carpet in our sitting room, which was rather more complicated. We had a minor issue but Chris Ashby personally sorted it out straight away. I note that another reviewer suggested that door fittings should be discussed at the survey and I think that would have helped in our case, as the problem was fitting a much thicker carpet than we had before. However the end result is really good. The service at the shop is very good, they spend a lot of time explaining the different floorings and options and will lend you samples to try out at home. We found that really helpful in making our choice of colour and pattern, not sure we would have made such a good choice from memory. This is a really reliable family firm and they do a professional job. We definitely recommend them and will certainly use them ourselves next time we need to renew some flooring.

I found Michael the showroom manager extremely helpful and knowledgeable. A quote was produced very promptly and was highly competitive. I borrowed some good sized samples to pick the final Karndean colour. The fitting process was very smooth, on time and the finish was beautiful. The fitting guys were able to match up my new flooring to the one in the kitchen with no door bar and the join is staggeringly good. They were incredibly tidy and polite. I would definitely use Ashby Carpets & Flooring again and my neighbours are already interested to see the finished flooring.

I was recommended Ashby Carpets by a local friend and I have to say I am very pleased. Maz helped me choose the carpets, answering all my questions knowledgeably. I had lots of questions and requirements and he was very patient. It was the first time I'd ever bought carpet and I felt well guided throughout the process. Carpet was then ordered, deposit paid, then an excellent fitter Jamie installed it all. He did the stairs, hall and bedroom all as planned. He had to take 6 doors off to cut down as the new carpet was a lot thicker. He did a brilliant job. I have no complaints at all, my only suggestion for improvement would be if when they came to measure up they had thought to check the doors then, and told me it was likely they would need cutting down.. because this costs a little extra (or you could do it yourself). Thank you very much to all at Ashby as I will be recommending you to my friends.