Ashley Heating Company

First class in every way. Carries out a second to none service, even goes into the local stockist to obtain spare parts. Is fantastic in a winter callout, has never failed to get boiler working before leaving. In addition to his technical competence he is also an extremely nice guy. I have only one adverse comment "when I make him a coffee the will not drink it while hot" that's how he likes it he tells mew. Good guy to have around on a freezing winter morning, one is never cold for long when Steve is around

I've used The Ashley Heating company for a couple of years to undertake general boiler servicing, radiator installation and most recently for the installation of an unvented cylinder and all associated plumbing alterations. Steve and John have always delivered exceptional service, and friendly, honest and trustworthy advice. I cannot fault their work, their professionalism or their quotations. They've always delivered on time and to budget and arrived exactly when they said they would. I will be using The Ashley Heating Co again in future as they deliver everything I need - reliable and dependable service and advice, top quality workmanship and very fair pricing. I have absolutely no hesitation in recommending them to anyone.

After short notice, Steve tx me to say he will be there at lunchtime. He arrived on time I explained the problem and he thoroughly checked the boiler over. And solved and explained the problem. I asked him for a service and he was obliged to help and did a full service. Was very tidy and polite.

Our experience of engaging Ashley Heating to refit our ensuite was not a good one. We had a catalogue of issues, including them damaging a brand new vanity unit, sink, shower tray and flooring (which they did replace) and we were left with a leaking shower, which despite numerous attempts they could not resolve the problem. They did not listen to us when we advised them the tiling was the issue! We called time on their work and did not allow them back, despite them wanting to continue to fix the issue, as our faith in their workmanship had been exhausted! We engaged the services of another contractor, who sorted the issues without any drama or fuss and we now have a working, non leaking shower. It has been a very stressful experience, which has caused us a lot of upset and one we have would not expect from a Which? Trusted trader.

I was advised that my back boiler was no longer serviceable. I looked on line for a trusted installer and rang Ashley Heating. My query was promptly dealt with and I received a competitive quote. The work was carried out by Steve who, at all times was helpful and informative. He was clean and tidy leaving no mess. He consulted us at all times over the work involved. I would have no hesitation, based on my own experience, in recommending him. We were never pressured regarding add-ons and the final invoice was as quoted. A job well done.

Attended within 5 days and executed within 2½ hours without fuss. No further comment is required. Thank you.

Need a boiler service, so phoned and left a voicemail message on 7th June. No one got back to me, so then I completed their online form a week later on 14th June and am still waiting for someone to get in touch. Not very impressive - if this company lacks the courtesy to return a call or respond to their own online request forms, then I don't hold much hope for the service they provide, so will look elsewhere.

Contacted Ashley heating based on previous reviews as my elderly parents needed a boiler replacement. Very happy, fair price, quick service but what stands out is that nothing is too much trouble, just get on and sort out whatever problems they encounter. They were also not pushy with add ons, gave us prices for various options but stressed it was down to us. When your parents are in late 80's/early 90's you are always nervous about letting tradesmen into their home but John and Steve were both a pleasure to deal with and I'd have no hesitation in recommending them.

Steve fitted a replacement boiler in my flat and did a great job. He was conscientious, hard working and reliable.

Contacted Ashley Heating and another installer through the Worcester-Bosch website when looking for an accredited Worcester boiler installer to replace our old boiler. Ashley Heating responded to me very promptly, coming out to view the job and provide a quote for a Worcester Greenstar 8000 Life combi boiler. I decided to go with The Ashley Heating Company due to their good reviews and competitive quote. The work was undertaken on time, on budget and professionally. The alterations to the pipe work were neat and not disruptive. They fixed a problem which arose with the house wiring when a wire was snagged when installing the flue, consulting me on their proposed solution to ensure I was happy with it before they proceeded. Overall very pleased with the job and will definitely use them again.