ASK Renewables Limited

Installing a solar panel system is an expensive capital investment and we were bewildered by the number of companies available. There were also lots of horror stories. Having found that Ask-Renewables were relatively local to me (Yorkshire) and the highest rated Solar PV company on Which? I arranged for a survey to be carried out after my first phone call with Samantha - not a sales rep but a director of the company. Nothing was too much trouble (despite my having my own ideas about what I wanted my system to achieve) and at no point did I feel that I was being pressured into buying something. Their advice was good (I did my research) and, having found them to be very competitive on price, we arranged the install. It is worth noting that we obtained three quotes in total and, not only were Ask the most competitive, they were also by far the most professional in their approach. One company quoted after looking at our house on Google Earth and then tried to pressure us repeatedly to sign up! Not Ask. The install was incredibly smooth despite my particular requirements not being 'standard' and even when an additional item was required (again, due to my particular needs) someone jumped in a car and brought it out to the fitting team. All done and complete in the day! We installed a large 8kw array with a 6kw hybrid inverter on a south facing roof. Our first week generated enough power for our whole house inc ev and sent £50 back to the grid!

After my initial enquiry I was contacted by Tom who arranged a visit to discuss a solar/battery installation. There was no pressure to sign up and Tom gave sound advice and recommendations for a suitable system. After placing my order Ask Renewables dealt with the DLO to gain the required approvals and after the inevitable delays with the DLO my installation was booked just days after the approvals were received. I was even given an upgrade on my panels free of charge as the original panels ordered were not available at the time of my installation appointment. The installation was completed within a matter of hours and all the people involved were polite, efficient and tidy in their work and I was given clear instructions in the use of my system on completion. I would not hesitate in recommending Ask Renewables to anyone interested in a solar/battery system.

Now 9 months after my install I feel confident enough to review the team at Ask. Renewables I had initially collected a few quotes by searching the internet for local suppliers, who called surveyed and quoted and did not feel reassured enough to proceed. I then discovered Which Trusted Traders as part of my subscription. A quick postcode search gave me some supplier options and some helpful third party reviews Tom did the survey and he provided a comprehensive quote, it was competitive with others I had received and so I decided to proceed with the installation using the Ask team. The process was very smooth from start to finish with scaffolding, roofing install and electrical/IT set up all being completed efficiently. Back office support was also friendly and helpful, expediting the required paperwork. So the results – projected generation has exceeded expectations and the forecast. The system is delivering about 10% ROI (return on investment) and we are currently feeding in enough energy to pay both our gas and electricity bill (including the standing charge) for the last 5 months. As the price of electricity has fallen this has lengthened the original projected payback, but If I had left the money in the bank I would expect 5% max and any tax liability on top. I have had one or two minor questions and the Ask team have been rapid, friendly in their response. So the complete package and would recommend their work to others

The overall experience with the whole team has been and continues to be great. My key contact is Matt, who is extremely knowledge and friendly, and always happy to give advice on the system and support you throughout the installation process and ongoing. Once agreed the price and scheduled installation proceeded as planned and went very smoothly. I would recommend this company to anyone considering installing solar panels and batteries.

We were looking to get solar panels fitted at the same time as our 100 year old house was being re-roofed. It's in a conservation area so the details had to be right. Matt sorted out the complexity of fitting solar panels very close to new Velux rooflights, and the installation team worked happily alongside our roofers. All the work was completed in two days and the system is working perfectly to power the new hybrid heat pump system along with the rest of the electrical loads in the house. Many of the financial savings come from changing to a different tariff and charging the batteries when electricity is cheap, and our gas usage is now much much smaller. Matt has been in touch a couple of times since installation to check that everything is working as it should.

I contacted ASK Renewables and others for a Solar PV quote. Three companies just used Google Earth and only ASK and one other company visited. I have roofs which face South, East and West. Matt was brilliant from start to finish. He surveyed my house in detail and discussed his recommendations. Matt could answer the many questions that I asked about the various options. There was no hard sales talk, just a follow up detailed design, cost and offer of support. I contacted Matt on other occasions for further advice and he was so helpful and knowledgeable and gave me so much confidence in ASK’s offering. Another key factor was that half of the scaffolding would be on my neighbour’s property in a tight space and Matt worked closely with the scaffolders to produce a plan that worked. During the installation Ed visited site to ensure that both the scaffolding was erected as planned and that the install proceeded on schedule. Dino and the installation team performed an excellent job working a long day to install 20 solar panels, two large batteries and an inverter, only leaving when I was happy with the working system. After the install, I’ve had follow-up contact from Matt to check that all is OK and to continue the offer of future support as needed. My experience with ASK Renewables has been excellent and they have been an outstanding company to deal with throughout the entire process. I would certainly recommend them for a Solar PV system install.

Can thoroughly recommend. The team were all professional, timely and helpful. Can't commend them highly enough.

We decided to explore the world of all thing solar a couple of years ago having just bought our first EV. Finding an installer proved to be a challenge so we decided to put the whole project on the back burner. Recently we became aware that a close friend had had quite an extensive system installed by ASK Renewables so we decided to approach them for a quotation. The whole experience from first contact to installation was first rate. The surveyor explained everything in detail, in simple layman’s terms; the resultant quotation was very detailed showing equipment to be installed and projected payback period. The three man installation team arrived on time and got straight to work. The whole installation of 14 panels, Inverter, two batteries, ancillary equipment and associated cabling took just four hours. Before we knew it the system was connected to our home WIFI and as quick as that we were up and running. The inverter and batteries are installed in the loft area which is not used as habitable space with isolation switches and import/export meter mounted on the wall of the loft stairs the over side of the wall from the inverter making the whole installation extremely neat and tidy . We think the team did a brilliant job and they obviously took pride in their workmanship. Before leaving the electrician showed us how to operate/monitor the system using the LUX app. We are now benefitting from reduced bills and solar energy meeting our normal daily consumption on most days. W

Ask renewables were extremely helpful right from the start answering all my questions and the installation was carried out by a competent and friendly team.

My solar system was fitted by this company over two years ago. Both the survey, service, and fitting were excellent, very clean and tidy, both inside and out. All the people I had contact with were very helpful, efficient, and pleasant; every question I asked was answered. I have not written a review before, but I just wanted to say that after two and a half years, I am delighted with my solar panels. I only pay for electricity standing charges from about March to September, with some good solar days in the other months, and I get a decent amount back for exporting to the grid, which more than covers the cost of the standing charges. My house is all electric with just a gas boiler. This includes the usual appliances like a washer, dryer, dishwasher, etc., plus a power shower, an immersion heater, an 8-bar pressure steam generator iron that is used most days, and heaters when needed on cooler days. I run all these easily, fill the batteries, and still export to the grid.