ASK Renewables Limited

Excellent service from this company. Scaffolders arrived on time and completed the work very quickly. The two-man team installed the full system in the afternoon. They explained all that I needed to know about how to monitor the new system, which works very well. The installation team were very efficient and thoughtful. Would recommend this company to anyone in Yorkshire seeking a solar panel system.

ASK Renewables supplied & installed a solar PV system together with battery storage at our property. This was a daunting prospect but we needn’t have worried because we were in good hands. From the very first telephone call to completion and beyond they were an absolute pleasure to deal with. I fully concur with the many positive comments here, however a couple of items stand out for me. Firstly, out of all the traders I contacted they were the only one that insisted on performing an on-site survey before providing a quote. This caused a slight delay but it was well worth the wait. In my mind this is essential as any unforeseen problems can be uncovered at an early stage and dealt with before the quotation. It also gives you the chance to discuss your requirements face-to-face with the designer and ask as many questions as you like. Secondly, how a trader reacts to an issue that arises after completion and you've parted with your money is key. In our case an issue arose weeks after completion that was not ASK's fault. I phoned them to simply ask for their advice, however I was pleasantly surprised when they immediately offered to send someone out to sort this issue. They were not under any obligation to do this and it is a mark of a truly outstanding company. Finally, when the time came to apply for a SEG tariff with our energy supplier all the necessary certification and documentation had been correctly supplied. We would not hesitate to recommend ASK Renewables to anyone.

We had decided on a solar and battery installation and began to gather possible contractors to complete the work. It was at this point we found many companies didn’t take into account your needs and just wanting to sell you a product. After contacting 8-10 companies we got ASK Renewables to carry out a survey, they took a completely different approach. They considered our energy usage, reasons for wanting the install then assessed fully our home for installation. Only after this full assessment did they then provide a comprehensive quotation and plan. The decision was then chosen to progress with ASK as they were by far the most professional company contacted. I have a keen eye for electrical installation as I am an Electrical Engineer by profession and they listened to any comments I had and completed a really neat and tidy job within my garage. I have and would recommend ASK to anyone, the kit they have installed is reliable and provides an intuitive platform for interrogating the install. All the team were great from start to finish including handover of documents for enrolling to Octopus Energy Flux tariff.

ASK Renewables provided an excellent service, from the initial contact, through planning, installation and aftercare. They discussed fully what was possible, talked though a number of options, answered questions fully, and were always ready to put our needs first. The installation was carried out very professionally, on time and on budget. I cannot recommend them highly enough.

I had 13 solar panels fitted and a 9.6kWh battery. Ask Renewables were competitive on price and every aspect of their customer service was superb, whether pre-installation, the actual installation or post-installation. Everything was done to budget and on time or sooner. Any time I have had cause to contact them since installation their response has been immediate and has solved my query or problem. I cannot recommend them highly enough.

From the moment Matt came to do the survey I was put at ease. No question went unanswered. He took his time and no pressure to sell, just good practical advice. The install itself was prompt and efficient; all done in a day. Cannot recommend more highly

From my first call to Ask Renewables, everything has been excellent. The initial survey was very thorough, and Tom knew what to ask. The installation was very smooth, and the ongoing support for the past 2 years has been very helpful.

On the day they turned up early and got straight to work. All three of them were very nice and quickly got down to business, which they all seemed very experienced in. The fitted the panels and electrics within the agreed time frame and then we were talked through any questions and paperwork without being rushed. The property was treated with respect and they were very understanding of our pets.

Great experience with Ask renewables. I had solar panels fitted with great service with knowlegable staff from the superstar Samantha as co-ordinator, the fitters who explained the app and sorted out the installation for me with no problems to the guys who did the EPC surveys - spot on! AAA+++

The above company installed the panels today. The three men who installed the panels were friendly, competent and extremely efficient. They left no mess whatsoever and explained in detail how everything worked in terms we could understand, we are both in our seventies and treated us very respectfully. What an excellent team and their company should be very proud of them. Would highly recommend this company. These three deserve a bonus for their outstanding work. Very satisfied.