ASK Renewables Limited

We decided to contact Ask Renewables after reading the wonderful reviews on the Which website and we wholeheartedly agree with their comments. Sam (in the office) skillfully guided us through the process and arranged for Tom to carry out a site visit. He asked us what we would like before mentioning any of their products and this was very refreshing as previous quotes were quite heavy on sales patter. Tom discussed where would be best to site the inverter and batteries and after an inspection of the roof and measurements we had another chat to discuss what size of array was possible and our options on which type of inverter/batteries might best suit. There was no pressure to order a specific set up and we soon received a detailed quote from Tom which set out everything with a clear price. We tweaked it slightly - adding extra batteries (for future proofing) as we intend to purchase another EV in a couple of year's time. Once we accepted the quote we were looked after by Sam again who applied for the DNO regarding the 5 Kw inverter. It came back quickly so Sam booked our installation for 21st March 2023. Scaffolding was erected 2 days before the 3 installers arrived. We were amazed at how smoothly/quickly the installation went and were guided through installing the monitoring app onto our phones before they left - fantastic, knowledgeable and friendly guys. We highly recommend the whole team at Ask Renewables! The system is already providing significant savings!

I phoned ASK Renewables Ltd to ask advice and get a quote for a battery to store electricity from our solar panels. Despite finding out that the company did not cover our area Samantha was more than happy to share her knowledge and expertise with us. She was so kind and even sent an email with further useful information. We now feel in a much better position to make an informed decision about what we need to purchase. It's just a shame we can't buy this from ASK Renewables. Thank you so much Samantha.

The project was completed much quicker and the output potential of the panels is better than I had been led to expect by other suppliers. The work was done very competently and very tidy. The system design for panels and battery was well adapted to the property situation and close monitoring has shown a January result of covering 53% of my electricity usage (including car charging).

The job is done and works well. I have a house which faces South but the roof is awkward due to a dormer window and a gable end. One solar panel company said it was impossible to mount panels on my roof because of its shape. The daughter of my partner used ASK to install panels on the roof of her new house and they were impressed. So I used ASK and they installed eight panels, very neatly and professionally, together with two large batteries in my loft. The installation worked like a charm and was completed in one day for the agreed price. I must commend Samantha, the office person, who provided a first class service and was a valuable information source for me. I have no hesitation in recommending this company.

I contacted this company after reading the excellent Which reviews that were universally positive and even though they were outside my immediate geographical location. The initial contact was professional and efficient and was pleased to hear that they carried out an in person house survey to establish suitability and discuss requirements. At no point in the process was there any pressure selling, which I found very refreshing. Matt carried out a full survey of my house and spent an appreciable amount of time discussing my requirements and queries. He was professional, knowledgeable and treated my house with respect. I finally agreed to have 12 Solar panels and took up the option of extra battery storage and a larger inverter. The resultant competitive quotation was as expected and installation took place around one month after the survey. The installation happened on the agreed date, with scaffolding erected a few days before. Two men worked on the roof, whilst an electrician ensured a safe and tidy installation of the batteries, inverter etc in the garage. The whole job was completed in the morning to a high standard. The installation team were polite, tidy, friendly and efficient. The company did not want a deposit and full payment was only required a week after installation to ensure that the system was working properly. Matt was happy to help me with any subsequent queries. I found the whole process to be excellent and would highly recommend this company.

We had our Solar Panel system installed by Ask Renewables Ltd a few weeks ago and we have nothing but praise for the company. We are extremely pleased with Ask Renewables Ltd in the way they conducted themselves from start to finish. The whole process was handled with due care and attention in a very professional and courteous manner: from Sam in the office who handled all the logistics and paperwork; Matt who came to visit our house and design a suitable system for our needs; the solar panel installers (Mark and Rob) who did a great job fitting the panels as agreed; the electrician Ben who got it all fitted, connected and working seamlessly; the scaffolders, who were also polite and friendly. The whole process was handled well by everyone with no pressure tactics to make decisions quickly. I was impressed that we did not have to pay anything upfront and in fact, full payment was only paid when we were happy with the system fully up and running at the end. The app that was installed on our phone is extremely useful to monitor the system and also helps to see what electricity is being generated/used etc. All in all, I would highly recommend Ask Renewables Ltd if you are looking for a Solar Panel system to be installed on your premises as they did an excellent job with ours. They are also a ‘Which Trusted Trader’ which you can check on the appropriate website.

We did our homework and approached five firms: Ask Renewables was the most impressive from the start. From the initial survey and consultation with Tom there was absolutely no pressure selling and the focus was on how a solar panel system would work for us. Tom was very generous with his time, his home visit gave us a clear understanding of the installation procedure and answered all our questions. His attention to detail and transparency was both impressive and refreshing e.g. compliance with any planning regulations; realistic predictions of solar output. He emphasised that no deposit was required and payment would be on completion of the work.The price was remarkably competitive! We had absolute confidence in proceeding with Ask Renewables. The speed and efficiency of installation was exemplary. The scaffolders and installers , Dino(electrician),Liam and Alan(roofers) all arrived promptly. They were friendly, polite, and respected our property— lovely guys! Within a few hours the system was installed and Dino advised us on the use of iPad and mobile ‘phone apps to monitor the system. The follow-up/customer care with Tom, Sam and Karen (admin’ support) is excellent. Tom and Sam have been in touch for help and advice, and to check our system is functioning efficiently.We thank them for their patience. We have no hesitation in recommending Ask Renewables.

Ask renewables were recommended to us from someone who had used them for their solar panel system. We did have a number of other quotes from elsewhere however when Tom called we were very pleased with how much time he spent explaining everything to us. Due to unforeseen circumstances at our end there was a delay before we got round to going ahead and Tom happily called back to go over things again. He has also rung up after the installation to see we are getting the best from it and is giving us a call next month. Certainly good aftercare service. The installation process when smoothly and the two guys worked together doing an excellent job. They left the place clean and very tidy having done an amazing neat job.. They explained everything we needed to know and set up the app for us. The office staff also did a great job regarding following up with any necessary paperwork. We would have no hesitation at all in recommending this company. Many thanks to you all.

I have had a 14 panel system fitted with 2 batteries and 6 optimisers. In addition I have had bird guards fitted on the panels as well as some plug points to the batteries. The service has been brilliant. I got a personal visit to my property for a proper assessment of what would be best and loads of time spent with me. I was not chased too much for a sale and took a few weeks to discuss, research and get the best set up and deal for me. Install was quick and efficient and the help from the ASK team on everything including tariffs and operating the system has been first class.