ASK Renewables Limited

ASK renewables have installed solar panels and battery on our home. We were seriously impressed by all the personnel. The surveyor was prompt, efficient and courteous, but most significantly not pushy and happy to wait several weeks until we had time to get comparable quotes. The installation team were very good, experienced and efficient. Finally the communications, app explanation, and handling of the transactions plus handover packs was done with refreshing courtesy. It was also most reassuring to note how much any after sales support was stressed to be available, if it be needed. The effectiveness of the generation will need to be assessed after 12 months of operation, but I am optimistic. I can recommend this company without reservation.

Five start service every step of the way! Everything was communicated in a professional and friendly manner. The install team were amazing, and even though it started raining heavily in the afternoon, they went the extra mile to ensure everything was finished, and especially that I was happy with everything before they left. The after service has been great too, with training in the software provided over teams. Sam and Tony run a great company, can't thank them enough.

ASK Renewables installed an array of solar panels on my roof, along with a battery and inverter inside my house. From first to last they have been brilliant, going the extra mile at all times. When I first contacted them, they were too busy to take the job immediately, but took the time to phone me, talk through the details of what I wanted and answer every question I could think of. When they were ready to take the job they sent a surveyor (not a salesman as other companies did) who was professional, knowledgeable and courteous. I never felt under any pressure (as, again, I did with other companies). They took the time to plan the project properly and cost it out for me, it wasn't a back-of-an-envelope deal. The work was done promptly and punctually, I was kept informed at all times, and everyone I came into contact with was friendly, helpful, respectful, and hardworking. The actual job took under a day to complete, and I couldn't be happier. The ASK Renewables team is still available at the end of the phone and have been wonderfully patient and supportive as I get used to the system. To add to all that, the price was more reasonable than anything I was offered by any other company. I'd recommend them to anyone - in fact I have been recommending them to friends already. They're an excellent company.

Great experience with Ask Renewables from start to finish. Matt took time to help us decide on the best system for our household, provided a competitive quotation and has given good post installation advice. The installation team were friendly and efficient. An initial problem with the inverter was quickly rectified. Highly recommended

I contacted Ask Renewables for a quotation for solar panels, plus battery storage because of its "Which? Trusted Traders" status. I wasn't disappointed. Every aspect of the service provided was top class: initial email/telephone communication; quality of advice during the initial survey; follow-up communication; efficiency of installation (10 panels plus battery storage all in one day); after-sales support (I had a few technical questions about the app). I was so impressed with my initial contact, survey and quote that I didn't even bother to get a quotation from another company. 8 months on I'm really happy with the installation. There have been no problems and I'm saving a significant amount of money in terms of electricity costs. I wish I'd done it years ago. I've arranged for additional battery storage to be added later this month so that my savings will be even greater this year. TIP: Pay extra for micro-inverters and go for the maximum battery storage.

After being quoted by a few different companies for Tesla, GivEnergy and Sunsync products, we decided to go with Tom Matthews at Ask Renewables & the Luxpower system. Tom/Ask Renewables were the only company that came well prepared to answer questions (with datasheets, etc), carry out a roof inspection and a shading analysis. Tom designed a system to our specific requirements which was a high kw inverter that could do a full house back-up during a power cut. After taking a couple of months for our DNO to be approved by Northern PowerGrid, Ask Renewables were quick to come and fit our system once we got the go-ahead. The site installers, Dino and Liam, came and did a neat and tidy job. The system has not disappointed at all. By strange coincidence we have had 2 3-hour power cuts since the install date and we were able to carry on as normal during these outages. We are taking advantage of charging the batteries during the Octopus Flux cheap rate and discharging them during the Octopus Flux peak rate. I want to thank the team at Ask Renewables (Tom, Samantha, Karyn, Dino & Liam) for supplying the system. Also, special thanks to Ed who has supported us after installation and has quickly dealt with any issues we have had.

After researching solar panels and providers I opted for South Yorkshire based company ASK Renewables. Not the cheapest but excellent reviews. Also they did not use Tesla batteries ( I refuse to buy from that company due to its founder!) From the initial phone call to the final follow up the service from ASK has been exemplary. My main contact, Tom, is knowledgeable and explains things well. He is easy to contact and I felt reassured at every stage. I have waited 9 months to review to make sure everything was working well; it is. Tom has been a great help after installation in helping me to get the most out of the panels and how I utilise them. Very time a date was given for survey, scaffolding or installation they were here on time. The installation crew were great. They were friendly and tidy. I was amazed at Liam's agility and skill doing all the roof work. Dino who was the electrician who installs the inverter and batteries explained everything well and did a very tidy job. He set the system up as well as helping me to sort out the LuX Power App. Ask also have the ability to see how the units are working which was reassuring. I then changed easily to a power company that provides an excellent tariff for exploring any excess electricity. Having just compared my Nov-Jan usage for last 3 years our import of electricity, even in these winter months was down 25% . In Summer it was much higher and I had a net gain on my electricity bills; in peak 2 months, using 90% solar.

This company provided and excellent service and took great pains to ensure that the installation was as we desired. We had a battery fail after a couple of weeks and the company came out within a few days and provided us with a new one. I would highly recommend this service

I obtained several quotes for a Solar PV System, however Ask Renewables was one of the few that actually wanted to come out and do a site visit. Their surveyor Matt visited and discussed at length my options and the costings involved, he then went away and produced some full written proposals for me to decide on. These were left with me, with no pressure to buy etc. having compared the quotes and services provided, I had no hesitation in opting for Ask Renewables, their service was far superior and the quote very reasonable. The process of getting National Grid approval etc was then completed and a fitting date agreed. On the fitting day the team of two arrived and efficiently set about the process of installing the system, both were efficient and friendly. Within 5 or 6 hours the system was fully installed and fully working. Within a few days the commissioning pack and certificates arrived. Ask Renewables were professional throughout and gave a service second to none and I would have no hesitation in recommending them to others.

I started out by getting 3 quotes from companies using Tier 1 materials. All came in about the same price so went with Ask renewables on recommendation. Tom called out to see me and designed the scheme. The fitting team of Deano the electrician, his son and Liam the roofer were superb. Really tidy,care to my property and worked well together to complete the work. I install double glazing and I realise it can be difficult to trust a company you don't know. Care of the customer .care of the property and quality are all paramount. You will not be let down by Ask renewables. Thanks to Ed and the team from a higher delighted customer. Go for quality ,you wont be disappointed. Charlie. York