ASK Renewables Limited

The process, from the first phone call to the installers leaving, and the service and quality we received from ASK renewables were exceptional. No salespeople, A lovely, helpful, polite surveyor answered all our questions. They arrived when they said they would, completed the installation and demonstrated the App, which is so easy. There are not many companies around like this, well-done guys I could not recommend them highly enough

Installed on time very efficient answered all the questions that I asked explained everything in detail installation team very good and informative nothing was too much trouble for them would definitely recommend this company for a solar installation

Survey done on date agreed for solar installation, loads of advice around optimal number of panels and batteries etc... installation on agreed day, scaffolding put up the previous working day - by a couple of capable and polite lads. Ben the spark was brilliant adapting some bits of my roof space to make a super neat job. installers on the roof Mark and Rob were really helpful and diligent, did a great job and had it done by mid afternoon, system up and running really swiftly with mobile app to help run the system, followed by a telephone tutorial a couple of days later to optimise the system. Not often i bother to do a review but this company was outstanding and i would completely recommend them from start to finish.

We are very glad we chose Ask Renewables to provide our solar power system. We sought a number of quotes, and found it hard to decide which systems and providers to use. A number of factors tipped us toward Ask, and we are glad we made the choice we did. Firstly, Matt provided a very thorough survey. We were comforted by the trouble he took to really look over our property and help us choose the right system configuration for us. He was careful, kind, listened, and did not pressurise us at all. We were especially pleased to be able to afford a system with a modular battery storage, that allowed us to get the storage we wanted at a price that was reasonable compared to some other systems. Second, Sam in the office is fab and was good at keeping us updated on GNO applications, dates and the like. Third, the installers did a lovely job. They were polite, again listened to what we thought re location of equipment, and we felt safe in their hands. Fourth, Sam was good at post-installation liaison, Tony took us through the online portals and monitoring carefully, and we are confident that if we need help, they will provide it. We had one part that needed changing after a minor installation issue, and this was done quickly, well and transparently. Overall, the team came across as honest, careful, and trustworthy. We felt they listened to us and helped us choose and design the system we wanted. I'm confident that if we need after-sales service, they will deliver this too.

We have just had a solar panel installation completed by Ask Renewables. The service provided has been excellent from start to finish. We were very impressed with the initial house survey and specifications provided by Matt who provided us with detailed plans for the proposed system. This includes two batteries in order for us to store some of the generated energy for later use when required. Having accepted the quotation we were kept fully up to date with the subsequent plans for our installation. Samantha proved to be both very efficient and very personable. Apart from one slight problem, due to freezing temperatures and snowfall, the installation was carried out very smoothly with minimal fuss and disruption. We are delighted with the results and the system subsequently appears to be running very efficiently. We have drawn great confidence with the team from Ask Renewables and feel confident that should we need any further guidance and support they will be there to provide it. In summary, Ask have provided an exceptional service and I would thoroughly recommend them, without reservation, to anyone considering solar panel installation in the near future.

We appreciated ASK's way of doing business. They sent a locally-based surveyor (Tom) to talk to us about what might work best for our needs. No pushy salesman tactics, just practical advice and an idea of the costs & benefits involved. This was followed by a professional written quote, setting out in detail exactly what ASK recommended, with all the technical specs. When we decided to proceed, no payment was required until the installation was completed & working. Dealing with ASK during the planning & installation was easy. Most contact was with Sam at head office, who responded promptly and solved any queries or concerns. The 20 panel installation was carried out in one day, by a cheerful, hardworking team. I went up on the roof and in the loft several times during the work, because I was interested and wanted to be confident of the quality. I observed conscientious, careful practice - taking the extra time to run a cable neatly, or to ensure a fixing was secure. Before they left I was given a briefing on the basics and set up with the management app on my phone. We later received a smart folder with all the system manuals, safety certificates and warranty information, etc. Four weeks later, our expectations have been fully met and more. Even at this time of year, the system has provided 62% of all our electricity. Between Apr-Sep we'll be self-sufficient, selling surplus energy back to the grid. The system will pay for itself in about 5yrs.

We had a visit from Neil on 23/01/23. He was very knowledgeable about the products and what we could realistically expect. He then did a very thorough job surveying our property, checking roof trusses, and possible position of the battery. A week later we received a very comprehensive quote and paperwork tailored to our property giving very clear breakdowns of what each component contributes to the system. Once we committed to the quote things moved very fast. There were no costs paid up front. Scaffolding arrived on Monday 13th February and the panels were fitted on Thursday 16th February. The fitters were very careful and respectful of the property and the fitting was completed in a single morning. We were set up with an app to monitor the panel’s production and the battery. Ask renewables monitored the solar yield to ensure all was working correctly before they sent out the invoice for the full payment. All the paperwork arrived a couple of weeks later and that enabled us to contact our energy provider to sell our excess energy to the grid. The whole process from start to finish was so easy. All the permissions were obtained by Ask on our behalf and we did not have to get involved. The company was very easy to contact and exceptionally knowledgeable about everything to do with the process from start to finish. We are so delighted with the company and the service they provided we recommended them to a friend who has also had panels fitted by Ask.

Ask Renewables was recommended by my brother who recently had a Solar system installed by them. Tom came round to do a survey and subsequently provided me a quote. Absolutely no pressure selling and I considered the price good value. On acceptance of the quote the office called to arrange a suitable installation date. Scaffolding was delivered a couple of days in advance to allow my builder to move some bathroom extraction vents from the roof. Installation was smooth and the electrician was very accommodating by taking time to route solar panel cables via a void in the house wall. Karyn and Samantha, in the office, were very quick and helpful processing the relevant documents. I am over the moon with the installation. 6kW panels and 12kWh battery storage. Even in December with low sun, the panels can generate well beyond 3kW. Batteries can also be fully charged using the cheaper Octopus Flux night-time rate. Then I use the batteries to help power the house through the day. I highly recommend Ask Renewables. A great company to do business with.

From start to finish, the process of getting my solar panels was smooth and easy to understand. Matt was fantastic right from the beginning, patiently answering all my questions and explaining each step. After my panels were installed, the team continued to provide great support and made sure everything worked perfectly. I really appreciate all the hard work and dedication. Highly recommend.

We got quotes from 4 companies for a battery and inverter system to replace our old, small units and to use our existing solar panels. We chose Ask Renewables for a few reasons: their reputation as seen on review sites, their prompt and knowledgeable responses, no hard selling or pressure, and on top of everything else their competitive pricing. Throughout the process everyone we dealt with was courteous and professional, and on the day of installation the team were expert, friendly, respectful and efficient. The job was completed without fuss or mess. The system is working just as expected and I have every confidence that it will continue to do so. Since the installation they have contacted to make sure every aspect is meeting expectations. I would be happy to recommend Ask Renewables to anyone looking for a solar energy system.