ASK Renewables Limited

The two fitters did an excellent job and left the area clean and tidy. Would like to know what all the boxes and switches are for. Also, the surveyor could have done a better job as with some adjustment another two panels could be fitted. On the whole, a good job in installing the panels fitted.

Informative initial interview. Installation happened quickly on the day arranged with scaffolding erection organised by Ask. Pleasant and hard working installers. Good communication from the company throughout with follow up enquiries from them after completion of installation. The company representative was always available and contactable for information. One of our three batteries failed soon after installation but was promptly replaced. My neighbour has had solar panels fitted by Ask and we would not hesitate to recommend them.

We have had our solar system installed by this company , Matt did a survey and was able to answer the many questions we had as an older person I wanted a co many who will offer support after the instalation and they have been brilliant in getting back to me with any queries I may have.Frim start to finish the instalation went smoothly and I am really happy with system all wirk8ng just great and I've been able to reduce my electric bill virtually to nothing just the standing charges I'm very happy with the system and hiw it's all working .5 stars for this company they deserve it.

Ask Renewables installed solar panels & storage system for me. The 2 employees who carried out the work were pleasant & explained what they were doing when asked. Their work was tidy & they cleaned up when finished. The finished installation appears to be working as it should. All in all, I’m very pleased & wouldn’t hesitate to recommend this company.

I've been wanting to get Solar for a long time but only recently when the price of energy has gone up thought I was ready. The tech has improved recently so now is a great time to get a system installed. I got another quote before speaking to ASK, but ASK's quote was much better (by about £1k) and for a larger system (8 panels instead of 7). After quoting for 2 sizes of system (8 or 16 panels) I went for 8 panels and 2 x 3.2 kWh batteries. No deposit was needed and the guarantees / warranties are great. The installation was done efficiently the day after the scaffolding was put up, panels on in the morning and electrical equipment fitted by 2pm. My only gripe is the promised "guide to the online software" hasn't happened yet. There are lots of screens and options which don't make much sense or use short acronyms without any explanation. Note, the mobile app didn't work for me but you can go through the website. Having said that, they have called me a few times to offer to send an engineer to inspect the system. The first couple of days the inverter was taking power from the grid instead of the battery but now things seem to have settled down and the system is running smoothly (so I declined the engineer visit). So far the record day has generated 21 kWh and I'm a low user (roughly 1500 kWh / year). In 1 month (May) I've used only 12 kWh from the grid. I'm very happy with that. I'm interested to see how the system performs over the whole year.

Excellent service. Dino and Liam arrived as scheduled and set to work immediately. Scaffolding had arrived a few days earlier as planned. They were friendly, informative, cheerful and unphased by anything. 10 panels on roof, two batteries and inverter installed, looking very neat in attic room. Connecting up to meter in pantry went without a hitch. Guys arrived 10:15 left at 5:45 system working fine so far. Great service would thoroughly recommend. Rob Fletcher

We had a problem with our inverter, contacted Ask Renewables and Tony talked me through checking our system and how to check the inverter for fault codes. I was able to correct the fault with no further action required. Both Samantha and Tony were very polite and efficient. Talk about value for money! No cost, no attempt to big up the problem. Many thanks.

I've had 12 solar panels fitted and this company have been amazing right from the beginning. Samantha has kept in regular contact with me, explaining everything in a way I could understand and double-checking I was happy all the way along. We've had plenty of notice when the surveyor was coming, again when the scaffolding was going to be put up and also when the panels were going to be fitted. The 2 chaps who came today to fit the panels and switch us on were lovely, hardworking, polite and very efficient. Despite the uncomfortable hot weather they just did not stop. They then downloaded my app on my phone and explained how it worked. I could not have asked for better from beginning to end and would definitely recommend this company.

Just had a solar panel system fitted. From the first point of contact, all the people I had dealings with were excellent. The 2 guys who fitted the panels were outstanding, incredibly clean, hoovered up after themselves and went out their way to make sure everything was in order. Any questions I had were answered quickly and they left having given a full rundown. 5*