ASK Renewables Limited

We had 10 solar panels and a 9.5 Kwh battery installed on the 29th September 2023. All working well. We had quotes from 7 companies and Ask renewables were very competitive on price. The whole team -survey , quote, installation and office were a pleasure to deal with . In essence -They provided the most thorough survey and best advice to meet our requirements -There was no hard sell - They did not want an up front deposit - They turned up on the due date and installed the system without a hitch. - The follow up paperwork was properly completed - Post installation advice has been easily accessed. Ask renewables know what they are doing, do it well and provide excellent value.

Excellent service. Dino and Liam arrived as scheduled and set to work immediately. Scaffolding had arrived a few days earlier as planned. They were friendly, informative, cheerful and unphased by anything. 10 panels on roof, two batteries and inverter installed, looking very neat in attic room. Connecting up to meter in pantry went without a hitch. Guys arrived 10:15 left at 5:45 system working fine so far. Great service would thoroughly recommend. Rob Fletcher

After my initial enquiry I was contacted by Tom who arranged a visit to discuss a solar/battery installation. There was no pressure to sign up and Tom gave sound advice and recommendations for a suitable system. After placing my order Ask Renewables dealt with the DLO to gain the required approvals and after the inevitable delays with the DLO my installation was booked just days after the approvals were received. I was even given an upgrade on my panels free of charge as the original panels ordered were not available at the time of my installation appointment. The installation was completed within a matter of hours and all the people involved were polite, efficient and tidy in their work and I was given clear instructions in the use of my system on completion. I would not hesitate in recommending Ask Renewables to anyone interested in a solar/battery system.

Shortly following my contact with Ask Renewables, their assessor Matt rang to make an appointment to visit my property. He was polite, friendly, and very informative, in a manner which I could understand as a non-technical person. He did detailed measurements regarding the best place for panels to be placed and gave me full information regarding what I could expect from installation of a solar system - panels, inverter and two batteries - currently and over subsequent years. Matt then left his card and gave me time to consider everything with no pressure at all. Printed information followed shortly through the post, so that I could clearly see what had been discussed. I was free to ring Matt at any time to clarify anything I did not fully understand. He answered everything fully and clearly. Having decided to employ them, I was passed to Ed who was responsible for overseeing installation. He was equally approachable and helpful. The guys who installed the system were great, efficient and tidy. Samantha in the office was also great, giving me more helpful information, and I didn’t have to pay a penny until everything was installed and working to my satisfaction.

Ask Renewable have recently installed a 10 solar panel and two battery system. From the outset, it was clear that they wanted us to have a system that best suited us, with no "hard sell". They were very responsive to our questions and concerns, which were all answered quickly and knowledgably. The whole process was efficient, friendly, polite and professional, from the first visit to discuss requirements and design, the fitters and electrician throughout the installation, and the scaffolders, and there was very little disruption or mess. An excellent service from a family led company that genuinely cares about its customers.

We had been thinking about solar panels for some time and decided to get some quotes to see if it was feasible on our Victorian, three storey terrace house. We went through Which Trusted Traders as we felt we could trust their reviews. The service and support from Ask Renewables was excellent throughout. Matt took a couple of hours over the survey of the house, checking the roofs of the original house and the modern extension; taking measurements; asking questions. He took us through how the system would work; explained where the inverter and batteries would be housed and answered my many questions. There was no pressurised sales talk which we were grateful for. We both felt this was the company to go with. A date was agreed, scaffolding erected and the team of Alan, Dino and Liam set about doing a super job of installing six panels on the original house and four on the extension. They met the demands of an old house; stone roof flags; solid walls; three storeys at the back and two at the front with cheerfulness and expertise, explaining what they were doing along the way. They were professional, courteous and hard working. Matt even cleared the gutter whilst he was up on the scaffolding. The team tidied up after themselves and the work is neat and unobtrusive. The system has been working for a week now with no problems. We are very pleased with the service received from all members of the team, thank you.

I contacted this company after reading the excellent Which reviews that were universally positive and even though they were outside my immediate geographical location. The initial contact was professional and efficient and was pleased to hear that they carried out an in person house survey to establish suitability and discuss requirements. At no point in the process was there any pressure selling, which I found very refreshing. Matt carried out a full survey of my house and spent an appreciable amount of time discussing my requirements and queries. He was professional, knowledgeable and treated my house with respect. I finally agreed to have 12 Solar panels and took up the option of extra battery storage and a larger inverter. The resultant competitive quotation was as expected and installation took place around one month after the survey. The installation happened on the agreed date, with scaffolding erected a few days before. Two men worked on the roof, whilst an electrician ensured a safe and tidy installation of the batteries, inverter etc in the garage. The whole job was completed in the morning to a high standard. The installation team were polite, tidy, friendly and efficient. The company did not want a deposit and full payment was only required a week after installation to ensure that the system was working properly. Matt was happy to help me with any subsequent queries. I found the whole process to be excellent and would highly recommend this company.

Can I just say what a pleasure it has been to do business with the company. Tom who came to do the quote - took plenty of time, was very knowledgeable and personable, answered all my queries and dealt with my email queries promptly even at weekends with no sales pressure whatsoever. The scaffolders were nice lads and the fitters Rob and Mark and the electrician Ben were all very nice and hard working. They enjoyed their work, were very professional, did a great job and didn't seem to mind getting absolutely soaked through doing the fitting in the pouring rain. The panels are generating plenty of electricity including enough for charging my car. I can appreciate why they are a Which Trusted Trader.

Installing a solar panel system is an expensive capital investment and we were bewildered by the number of companies available. There were also lots of horror stories. Having found that Ask-Renewables were relatively local to me (Yorkshire) and the highest rated Solar PV company on Which? I arranged for a survey to be carried out after my first phone call with Samantha - not a sales rep but a director of the company. Nothing was too much trouble (despite my having my own ideas about what I wanted my system to achieve) and at no point did I feel that I was being pressured into buying something. Their advice was good (I did my research) and, having found them to be very competitive on price, we arranged the install. It is worth noting that we obtained three quotes in total and, not only were Ask the most competitive, they were also by far the most professional in their approach. One company quoted after looking at our house on Google Earth and then tried to pressure us repeatedly to sign up! Not Ask. The install was incredibly smooth despite my particular requirements not being 'standard' and even when an additional item was required (again, due to my particular needs) someone jumped in a car and brought it out to the fitting team. All done and complete in the day! We installed a large 8kw array with a 6kw hybrid inverter on a south facing roof. Our first week generated enough power for our whole house inc ev and sent £50 back to the grid!

I've been wanting to get Solar for a long time but only recently when the price of energy has gone up thought I was ready. The tech has improved recently so now is a great time to get a system installed. I got another quote before speaking to ASK, but ASK's quote was much better (by about £1k) and for a larger system (8 panels instead of 7). After quoting for 2 sizes of system (8 or 16 panels) I went for 8 panels and 2 x 3.2 kWh batteries. No deposit was needed and the guarantees / warranties are great. The installation was done efficiently the day after the scaffolding was put up, panels on in the morning and electrical equipment fitted by 2pm. My only gripe is the promised "guide to the online software" hasn't happened yet. There are lots of screens and options which don't make much sense or use short acronyms without any explanation. Note, the mobile app didn't work for me but you can go through the website. Having said that, they have called me a few times to offer to send an engineer to inspect the system. The first couple of days the inverter was taking power from the grid instead of the battery but now things seem to have settled down and the system is running smoothly (so I declined the engineer visit). So far the record day has generated 21 kWh and I'm a low user (roughly 1500 kWh / year). In 1 month (May) I've used only 12 kWh from the grid. I'm very happy with that. I'm interested to see how the system performs over the whole year.

We had our Solar Panel system installed by Ask Renewables Ltd a few weeks ago and we have nothing but praise for the company. We are extremely pleased with Ask Renewables Ltd in the way they conducted themselves from start to finish. The whole process was handled with due care and attention in a very professional and courteous manner: from Sam in the office who handled all the logistics and paperwork; Matt who came to visit our house and design a suitable system for our needs; the solar panel installers (Mark and Rob) who did a great job fitting the panels as agreed; the electrician Ben who got it all fitted, connected and working seamlessly; the scaffolders, who were also polite and friendly. The whole process was handled well by everyone with no pressure tactics to make decisions quickly. I was impressed that we did not have to pay anything upfront and in fact, full payment was only paid when we were happy with the system fully up and running at the end. The app that was installed on our phone is extremely useful to monitor the system and also helps to see what electricity is being generated/used etc. All in all, I would highly recommend Ask Renewables Ltd if you are looking for a Solar Panel system to be installed on your premises as they did an excellent job with ours. They are also a ‘Which Trusted Trader’ which you can check on the appropriate website.

ASK Renewables supplied & installed a solar PV system together with battery storage at our property. This was a daunting prospect but we needn’t have worried because we were in good hands. From the very first telephone call to completion and beyond they were an absolute pleasure to deal with. I fully concur with the many positive comments here, however a couple of items stand out for me. Firstly, out of all the traders I contacted they were the only one that insisted on performing an on-site survey before providing a quote. This caused a slight delay but it was well worth the wait. In my mind this is essential as any unforeseen problems can be uncovered at an early stage and dealt with before the quotation. It also gives you the chance to discuss your requirements face-to-face with the designer and ask as many questions as you like. Secondly, how a trader reacts to an issue that arises after completion and you've parted with your money is key. In our case an issue arose weeks after completion that was not ASK's fault. I phoned them to simply ask for their advice, however I was pleasantly surprised when they immediately offered to send someone out to sort this issue. They were not under any obligation to do this and it is a mark of a truly outstanding company. Finally, when the time came to apply for a SEG tariff with our energy supplier all the necessary certification and documentation had been correctly supplied. We would not hesitate to recommend ASK Renewables to anyone.

We decided to contact Ask Renewables after reading the wonderful reviews on the Which website and we wholeheartedly agree with their comments. Sam (in the office) skillfully guided us through the process and arranged for Tom to carry out a site visit. He asked us what we would like before mentioning any of their products and this was very refreshing as previous quotes were quite heavy on sales patter. Tom discussed where would be best to site the inverter and batteries and after an inspection of the roof and measurements we had another chat to discuss what size of array was possible and our options on which type of inverter/batteries might best suit. There was no pressure to order a specific set up and we soon received a detailed quote from Tom which set out everything with a clear price. We tweaked it slightly - adding extra batteries (for future proofing) as we intend to purchase another EV in a couple of year's time. Once we accepted the quote we were looked after by Sam again who applied for the DNO regarding the 5 Kw inverter. It came back quickly so Sam booked our installation for 21st March 2023. Scaffolding was erected 2 days before the 3 installers arrived. We were amazed at how smoothly/quickly the installation went and were guided through installing the monitoring app onto our phones before they left - fantastic, knowledgeable and friendly guys. We highly recommend the whole team at Ask Renewables! The system is already providing significant savings!

We had a visit from Neil on 23/01/23. He was very knowledgeable about the products and what we could realistically expect. He then did a very thorough job surveying our property, checking roof trusses, and possible position of the battery. A week later we received a very comprehensive quote and paperwork tailored to our property giving very clear breakdowns of what each component contributes to the system. Once we committed to the quote things moved very fast. There were no costs paid up front. Scaffolding arrived on Monday 13th February and the panels were fitted on Thursday 16th February. The fitters were very careful and respectful of the property and the fitting was completed in a single morning. We were set up with an app to monitor the panel’s production and the battery. Ask renewables monitored the solar yield to ensure all was working correctly before they sent out the invoice for the full payment. All the paperwork arrived a couple of weeks later and that enabled us to contact our energy provider to sell our excess energy to the grid. The whole process from start to finish was so easy. All the permissions were obtained by Ask on our behalf and we did not have to get involved. The company was very easy to contact and exceptionally knowledgeable about everything to do with the process from start to finish. We are so delighted with the company and the service they provided we recommended them to a friend who has also had panels fitted by Ask.

At the initial survey, Matt asked what system we required and carried out a thorough detailed survey followed by several questions before coming up with the proposal for solar panels plus battery storage. Within the next week, we received a very detailed but easily understood quotation. Matt was aware I was getting additional quotations but did not pressurise us or offer additional ‘incentives’. After obtaining two more quotations I decided to go with Ask Renewables. A date was set for the scaffolding to be erected with the installation taking place the following day. On the day of the installation, a team of two quickly and efficiently installed the solar panels, batteries, inverter and associated equipment. They left by mid-afternoon after tidying everywhere and explaining how to use the app to control the system. I have been very pleased with how the system works and the amount of energy produced by the panels. Everyone I have had contact with from Ask Renewables has been professional and very pleasant and I have no hesitation in recommending them.

Found this company following a telephone call to the local Council to clarify planning requirements. My initial contact was with Tony, the owner of the company, a man who truly is an expert in this field of work. After a detailed chat about specifications and outputs he put me in touch with Ed, one of the design and planning team that ASK Renewables have. Ed came to survey the property and talk to my wife and I about what we wanted from the system. A rare find - someone who asks the customer what they want before thrusting what he wants to sell.10 days later we had the fully detailed and very easy to understand quotation with all necessary facts and figures including the total cost of system. I wanted to check out with previous customers and see examples of the work performed and soon had 3 names and address for me to make contact with. In every case ASK Renewables had gained high praise from these customers. A DNO Application was then made, handled by Sam at the office, and within a short space of time we had the go ahead. 10 days later the team were onsite bright and early. Dean led the team and from pulling up on the drive to the system being fully operational by mid afternoon the 3 technicians works with care and showed their expertise in all aspects of the fitting. They left but not before every inch of the patio and garage had been swept and tidied. 5 weeks on we are making significant savings, on many days being Grid Neutral, what is not to like.

We appreciated ASK's way of doing business. They sent a locally-based surveyor (Tom) to talk to us about what might work best for our needs. No pushy salesman tactics, just practical advice and an idea of the costs & benefits involved. This was followed by a professional written quote, setting out in detail exactly what ASK recommended, with all the technical specs. When we decided to proceed, no payment was required until the installation was completed & working. Dealing with ASK during the planning & installation was easy. Most contact was with Sam at head office, who responded promptly and solved any queries or concerns. The 20 panel installation was carried out in one day, by a cheerful, hardworking team. I went up on the roof and in the loft several times during the work, because I was interested and wanted to be confident of the quality. I observed conscientious, careful practice - taking the extra time to run a cable neatly, or to ensure a fixing was secure. Before they left I was given a briefing on the basics and set up with the management app on my phone. We later received a smart folder with all the system manuals, safety certificates and warranty information, etc. Four weeks later, our expectations have been fully met and more. Even at this time of year, the system has provided 62% of all our electricity. Between Apr-Sep we'll be self-sufficient, selling surplus energy back to the grid. The system will pay for itself in about 5yrs.

Sam and Tom are an amazing team dedicated to bringing renewables into our reach. They had time to answer questions and were clear in their explanations. There was no pressure selling at all - just good clear information. They installed solar panels with a battery back up on two of our properties with as much disruption as a cat sleeping in front of a warm fire! Their aftercare is also first class and one of their experts, Tony, put on a brilliant face-to-face education session on understanding the online monitoring of the performance of the panels as well as explaining how to get the best value from them. when it comes to solar panels don't ask for anyone else, ask renewables.

Ask renewables have just installed solar panels and batteries for our bungalow. The whole process from start to finish was handled in a highly professional way and with no pressurised selling. The initial survey by Ed was very informative and all aspects explained clearly. The quote and projections were comprehensive and delivered quickly with a very competitive price. All queries were answered quickly either by Ed or Sam in the office. The installation was carried out without hassle and with no mess, The electrician and roofers were courteous and helpful. It is too early to comment on the financial implications but I have no doubt that these will live up to expectations.

Really impressed with Ask Renewables Ltd. From the initial consultation with the surveyor Matt to the erection of scaffolding and solar panel installation by a lovely bunch of guys. Advantages of having this company install your solar panels: 1) No salesmen - everything was explained very clearly and concisely 2) No pressure selling - I didn't have to make a decision on the day in order to get a discount on the price. 3) Free surveyor visit - this was the only company that sent a surveyor out to look at my house, the roof, in the loft and take all relevant measurements and make suitable recommendations. 4) Quoted price was the sale price - there was no negotiating as this price was very competitive compared to other companies that I received quotes from. 5) No deposit required - again (unlike the other companies) they asked for no payment until the work had been completed and I was completely satisfied. 6) Full payment not requested immediately after install - the company monitored the solar pv system remotely for a week to check for any potential teething problems before they requested payment. 7) No immediate install - I had to wait up to 45 days before the panels could be fitted due to them requesting permission for the install of a higher power inverter. This meant that I can use more of the energy generated rather than exporting it to the grid. Customer service provided by Sam and Tony was second to none and would not hesitate to recommend them to anyone!

The quote provided by Ask Renewables was competitive and was fully explained by the surveyor to ensure it covered the work we anticipated as well as being fully appropriate for our circumstances Various options were clearly explained Some minor enabling works were required before installation could proceed - Ask Renewables included those works in their price, whereas the other quotes excluded the minor enabling works Installation occurred on the due date The crew were polite and tidy and really could not have been more helpful The electrician went to great lengths to explain the app he helped me install on my mobile The app itself is very useful and user friendly - It provides live and historical data regarding kwh downloaded by the panels, transferred to the battery as well as total power used by the property including downloads from the Grid The paperwork relating to the installation, warranties etc., arrived by email and by hard copy in the post within 10 days of installation Some 2 weeks after installation the surveyor rang me to check everything was in order

We have had a solar panel installation recently completed by ASK Renewables. The service provided has been excellent from start to finish. We obtained a number of quotes, but we chose ASK because they provided a thorough survey before we made any commitment and took time to explain how the system works and more importantly to listen to what we were looking for. It was clear throughout the process that not only the survey team but the admin side and installers have a clear understanding of panel installation and functioning. The survey suggested a certain configuration, but on install, the installation team suggested one panel be moved for greater efficiency. The installation was carried out smoothly, efficiently and on schedule. The team took time to explain how the app works, which we spend lots of time checking. We have now had the system for two months and we are delighted with the results and even over these winter days we are almost self sufficient in electric power. ASK provided a thoroughly exceptional and professional service. We would and already have recommended them.

The project was completed much quicker and the output potential of the panels is better than I had been led to expect by other suppliers. The work was done very competently and very tidy. The system design for panels and battery was well adapted to the property situation and close monitoring has shown a January result of covering 53% of my electricity usage (including car charging).

The job is done and works well. I have a house which faces South but the roof is awkward due to a dormer window and a gable end. One solar panel company said it was impossible to mount panels on my roof because of its shape. The daughter of my partner used ASK to install panels on the roof of her new house and they were impressed. So I used ASK and they installed eight panels, very neatly and professionally, together with two large batteries in my loft. The installation worked like a charm and was completed in one day for the agreed price. I must commend Samantha, the office person, who provided a first class service and was a valuable information source for me. I have no hesitation in recommending this company.