Endorsed by Which?

Associated Stairlifts Ltd

5.0

248 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

FEBRUARY 2023

About

We are a long established independent family-run business with over 30 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.

Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.

Whatever the layout of your home, we have the answer. Whether you need a straight track or a made to measure curved stairlift, we have the solution.

We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.

What we do

  • Disability and mobility

    • Stairlifts
  • More Services

    • we install
    • service
    • maintain curved and straight stairlift

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
248 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Stair Lift Removal
Customer Service
Quality
Value
Great service, arranged the removal of my mums stairlifts as we are having to sell her property. Belle in the office emailed back promptly to arrange the collection and the engineer Rory removed the stairlift without any issues and it now looks like there was never one fitted which is great. I was paid very promptly, hopefully the parts will be used to keep someone else in their house as long as possible. Great service that made life just a little bit simpler.
Customer in North Northamptonshire Posted on 09/10/2024 , work completed 08/10/2024
The trader replied (on 11/10/2024)
Hello, thank you very much for your lovely review. It is great to hear that we have been able to make this process simple for you, and I will make sure to pass your comments along to Belle and Rory. Kind regards from all here Associated Stairlifts!
Fitting of Acorn T700
Customer Service
Quality
Value
We were very impressed with the overall information and workmanship regarding the installation of the stairlift. Everything was very professionally done and we are very happy with it.
Customer in North Lincolnshire Posted on 08/10/2024 , work completed 03/10/2024
The trader replied (on 11/10/2024)
Hello, We're so glad to hear that you were impressed with the installation of the stairlift. We really appreciate your review. Thank you from the team at Associated Stairlifts!
Excellent service (again)
Customer Service
Quality
Value
Routine service of a stairlift was carried out efficiently, with care and respect for property yet again. In the 2 years having use associated stairlifts I wouldn’t expect any other standard of service. I would thoroughly recommend them.
Customer in Leicestershire Posted on 03/10/2024 , work completed 03/10/2024
The trader replied (on 07/10/2024)
Hello, we're glad to hear that you're pleased with our service. We're more than happy to help. All the best from Associated Stairlifts!
Excellent service overall
Customer Service
Quality
Value
I am happy with the first call to last point when the stairlift was taken away. Easy customer service. Fast survey and installation done. When it was no longer needed easy cancellation and fast dismantling. Happy with everything. Will definitely recommend if anyone requires .
Customer in West Midlands Posted on 14/08/2024 , work completed 14/08/2024
The trader replied (on 23/08/2024)
Hello, thank you very much for your review. We're glad to hear that we made the process quick and easy for you during this time. Thanks again and all the best from Associated Stairlifts!
Efficient and tidy
Customer Service
Quality
Value
The stair lift was fitted quickly with minimum disruption. I would certainly recommend this company.
Customer in Posted on 08/08/2024 , work completed 30/07/2024
The trader replied (on 13/08/2024)
Thank you very much for taking the time to leave a review for us. We really appreciate it. Kind regards from all at Associated Stairlifts.
Excellent service from a friendly company
Customer Service
Quality
Value
I needed a rental stairlift and this company was recommended to me. From initial enquiry to installation I was very impressed with the outstanding friendly and professional service that I received. Any questions I asked were answered honestly and I had my stairlift installed just days after the survey. The price was extremely competitive. The installation was smoothly completed with no mess or disruption. To summarise I was very impressed with the whole experience and highly recommend Associated Stairlifts
Customer in Berkshire Posted on 05/08/2024 , work completed 05/08/2024
The trader replied (on 09/08/2024)
Hello, thank you very much for taking the time to leave a review for us, it is much appreciated. It is great to hear that you were impressed with the whole experience. All the best from all at Associated Stairlifts!
Above and beyond
Customer Service
Quality
Value
Rory was very well presented and very pleasant, an asset to the company. This gentleman came back after his shift had ended to come and fit a stairlift as I couldn’t bare any weight on my legs at all and would have been sleeping downstairs again. Excellent workmanship and attitude. Thank you to the ladies in the office for being exceptionally helpful and arranging everything.
Customer in Leicestershire Posted on 21/07/2024 , work completed 18/07/2024
The trader replied (on 23/07/2024)
Hello, thank you so much for your fantastic review, we are more than happy to be able to help during this time. We will make sure to pass your thanks along to both Rory and the office! All the best from all at Associated Stairlifts.
Great service
Customer Service
Quality
Value
Hi I called associated stairlifts was told the price to fit and rent the stair lift . Then two days later they came around to measure up very freindly guy and I paid a £100 deposit over the phone ! A Few days later they came around to fit the stairlift , it only took around one and a half hours to fit was shown how to use the chair and remotes ! Five star service would very much recommend as you won't go wrong with this company ! Mrs V Ashmore
Customer in Nottingham Posted on 10/07/2024 , work completed 20/06/2024
The trader replied (on 11/07/2024)
Hello, thank you so much for taking the time to write such a lovely review for us. We're so glad to hear that you're happy with our service! Kind regards from all at Associated Stairlifts!
SABRE stairlifts
Customer Service
Quality
Value
I am absolutely delighted with the installation of a stairlift by SABRE. The young man Jack Towers from Associated stairlifts who installed it was brilliant. Wonderful to witness such a good job and amazingly took just over 1 hour from start to finish.MS
Customer in Leicestershire Posted on 13/06/2024 , work completed 12/06/2024
The trader replied (on 20/06/2024)
Hello, thank you very much for your lovely review, we will make sure to pass the feedback onto Jack. Kind regards from all at Associated Stairlifts!
Stairlift installation
Customer Service
Quality
Value
I used this company as my mum was struggling with the stairs, and I have to say that they were so patient, considerate and helpful throughout the whole process. My mum was reluctant initially to have one installed but the team worked so swiftly and efficiently and made the whole experience worry free.. My mum now loves the stairlift and wonders what she ever did without it.. and for me it gives peace of mind knowing she is safe. A huge thank you to Belle, Eve and the team
Customer in Leicestershire Posted on 11/06/2024 , work completed 31/05/2024
The trader replied (on 18/06/2024)
Thank you so much for writing a review for us. Its great to hear that your Mum is loving the stairlift and as you say, it must be a great relief for you to know she is now safe going up and down. We are really pleased that you both found the experience worry free and I shall pass on your thanks to Belle and the rest of the team. Kind regards Eve