Asterisk Maintenance

we were originally contacted on the 18/10/2017 with a request to fit a new pump at your property, this was booked in with you for the 24/10/2017, this appointment was then rearranged with you for an out of hours appointment. after the pump was fitted there was a request for a gas service and some plumbing work, we attended a further 2 times on confirmed appointments and there was nobody home for attendance on the confirmed times, upon the 3rd visit (again a confirmed appointment) our operative attended, there was somebody home but he was not granted access as we were told by the person present that you had already had the work carried out with a different company but had not bothered to inform us of this to cancel your appointment. We do think that the fact that you are now going out of your way to damage our companies good reputation is unacceptable, you have wasted our time on 3 occasions when other people may have wanted to use those appointment slots to resolve emergencies in their own properties, we have not even charged for the failed appointments. this review is nonsense