Superb customer service
Took my car in at 8.30 as the dreaded engine warning light had come on. They said they'd try and fit it in even though they were extremely busy. Had a phone call from Ben at 1pm to say it was all sorted (misfiring on all cylinders needing new spark plugs) and it was ready to be picked up. I wasn't expecting it to be done that quickly so I'm obviously delighted.
Customer in Dorset
Posted on 15/05/2023
, work completed 15/05/2023
Recommended
Amazing first class service.
From start to finish exceptional service to the highest standard, all within agreed schedule and budget. Would not hesitate to recommend.
Ann, Wiltshire
Posted on 13/12/2019
, work completed 13/12/2019
Recommended
Very good service
Had my MOT done, very good service from the beginning right through to when I collected my car. Top class service.
Roger, Dorset
Posted on 20/09/2019
, work completed 20/09/2019
Recommended
Great customer service
I've been a customer of Autotechnics for more than 20 years now, with all sorts of cars worked on by them; throughout this time, their knowledge and enthusiasm has been consistently very high, as has their personal service and therefore I'd like to thank particularly Viv, Steve, Sarah and Jane, for looking after me and all my family's cars so well. I'd add that in my experience, no technical problem is too complex for the team - they like a challenge and I'm always impressed that if you describe an issue with a car, they normally say "that'll be the..." and sure enough it is! -that's what you need from a garage, in this busy world.
Customer in Somerset
Posted on 27/06/2019
, work completed 22/06/2019
Recommended
Great people to deal with
Friendly, professional and efficient service from these people, as always. I never go anywhere else!
Customer in Dorset
Posted on 04/06/2019
, work completed 03/06/2019
Recommended
Helpful and friendly
MOT and Service of 15 year old Jaguar estate. Traced and sorted electrical fault. Held car for me for a week whilst I was away. Used this garage for 5 years, always helpful and friendly. Charges are comparable to others, not excessive.
John, Dorset
Posted on 17/05/2019
, work completed 17/05/2019
Recommended
Trustworthy
I have been a customer for approx. 10 years. My 20 year old Audi TT has been serviced, MOT tested and had remedial and running repairs done during this time. Viv, Steve and the team are knowledgeable, professional and execute any work to a very high standard; everything is explained clearly before work commences, sound advice given, permission sought so no unnecessary extras appear on the bill; the charges are competitive and reasonable. I have found everyone to be pleasant and courteous, not at all patronising which I appreciate as a female driver. I would not wish to take my much loved car to another outlet. Thank you Autotechnics (Gillingham) Ltd.
Customer in Wiltshire
Posted on 10/05/2019
, work completed 09/05/2019
Recommended
Thorough
Excellent service, nice people to deal with.
Michael, Dorset
Posted on 02/05/2019
, work completed 02/05/2019
Recommended
Major service & MOT
Very pleased with the service. My car was collected from my home and returned by lunchtime. Advice was given that cambelt should be changed at either 140,000 miles or 5 years and I shall do this shortly. I have no hesitation in recommending them.
Customer in Wiltshire
Posted on 28/04/2019
, work completed 18/04/2019
Recommended
MOT and Minor Service
Excellent support as always. Convenient online booking system, expeditious servicing & MOT, timely feedback and pragmatic advice. No hesitation in recommending Autotechnics, justified by years of consistent performance.
Customer in Dorset
Posted on 22/03/2019
, work completed 22/03/2019
Recommended
Superb as always!
Service on my van and MOT. Not able to do a class 7 MOT on site so took it to a local commercial center for me and waited for the work! Also a VERY reasonable service bill as always. I also use them for my elderly E39 5 series and they keep that in top condition, WITH NO UNNECESSARY WORK done if it is safe and in tolerance. Always welcome with an older car, they do know what they are talking about too! A pleasure to deal with and here's to the next Year. Steve Bid for bikes
Customer in Dorset
Posted on 12/01/2019
, work completed 11/01/2019
Recommended
My review
If all companies provided a service like Autotechnics, the world would be a happier place!. My X5's air suspension failed, called on Saturday, fitted and repaired by Monday! Simply brilliant!
Richard, Wiltshire
Posted on 03/12/2018
, work completed 03/12/2018
Recommended
My review
Barry, Dorset
Posted on 06/11/2018
, work completed 06/11/2018
Recommended
Excellent service
I recently bought a 2010 Audi TT from a friend and had a major service plus two new tyres (competitively priced) to put it in tip top condition. Just had a successful MoT. Very impressed with the treatment from the staff.
Little
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Fantastic service as always. Thanks!
Been using them for over 10 years and never once been let down. Viv and his team always work hard to make sure you are completely satisfied. They are extremely professional and take the hassle out of car ownership. Highly recommended. The franchised dealerships could learn a few things from Autotechnics.
Philip Butler
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
My review
Replaced radiator 2004 model.
Howard, Dorset
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Always reliable.
I have been using Autotechnics for my BMW and VW cars over several years. Service is knowledgeable, friendly, efficient and competitively priced. The car is always ready when promised.
Fiona, Dorset
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Audi a6 allroad air suspension
Just great service sorted out the problem and done the repair in less than 24 hours. Most impressed will certainly use them again and be recommending them
Les, Milborne Port
Posted on 21/07/2018
, work completed 21/07/2018
Recommended
Efficient
Superchip fitted to Ford Kuga 1.5 petrol turbo. Work completed in half time quoted, and at modest discount to quoted price. Friendly and efficient and good coffee.
Robert, Somerset
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
Top Job
Came in for two new tyres, prompt and efficient service, hence top job!
Ashley, Dorset
Posted on 01/05/2018
, work completed 01/05/2018
Recommended
My review
First time of using Autotechnics Ltd. Had several recommendations from friends.
Which? Trusted Traders Consumer
Posted on 13/04/2018
, work completed 13/04/2018
Recommended
Very fast, great service
MOT was very fast and friendly service! Free Wi-Fi, always great when waiting too!
Laura, Dorset
Posted on 20/02/2018
, work completed 20/02/2018
Recommended
My review
Came in with oil light on, reception & mechanic helped straight away.
Which? Trusted Traders Consumer
Posted on 07/02/2018
, work completed 07/02/2018
Recommended
Quick & reliable
Autotechnics always fit my car in when I ring up. Usually have a loan car which is important as we live rurally I have two children. Always a professional service.
Emma, Dorset
Posted on 06/02/2018
, work completed 06/02/2018
Recommended
My review
Very friendly and helpful explained everything to me what they did & made me feel at ease. Very professional. Was able to fit me in straight away.
Kim, Dorset
Posted on 24/11/2017
, work completed 24/11/2017
Recommended