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Autotechnics (Gillingham) Limited

4.9

52 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:30–12:30
  • Sunday - Closed

About

Autotechnics has been specialising in the service, repair and diagnostic testing of VW Audi group and German vehicles including BMW, Mercedes Benz since 1990.

We are delighted to be part of the Bosch Car Service Network. Bosch is a global innovator and manufacturer of many vehicle systems giving us access to the latest technology, training and diagnostic equipment. As part of the Bosch brand we operate a strict Trading Standards code of practise giving our customers complete confidence in our service and processes.

Our commitment to customer service and satisfaction and delivering a professional competitive garage service is our primary focus.

What we do

  • Garage related services

  • Car repairs, servicing and MOTs

  • Tyre fitters

  • More Services

    • superchip re mpa dealer for power and economy

Customer reviews

Why you can trust these reviews

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4.9
52 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Superb customer service
Customer Service
Quality
Value
Took my car in at 8.30 as the dreaded engine warning light had come on. They said they'd try and fit it in even though they were extremely busy. Had a phone call from Ben at 1pm to say it was all sorted (misfiring on all cylinders needing new spark plugs) and it was ready to be picked up. I wasn't expecting it to be done that quickly so I'm obviously delighted.
Customer in Dorset Posted on 15/05/2023 , work completed 15/05/2023
Amazing first class service.
Customer Service
Quality
Value
From start to finish exceptional service to the highest standard, all within agreed schedule and budget. Would not hesitate to recommend.
Ann, Wiltshire Posted on 13/12/2019 , work completed 13/12/2019
Very good service
Customer Service
Quality
Value
Had my MOT done, very good service from the beginning right through to when I collected my car. Top class service.
Roger, Dorset Posted on 20/09/2019 , work completed 20/09/2019
Great customer service
Customer Service
Quality
Value
I've been a customer of Autotechnics for more than 20 years now, with all sorts of cars worked on by them; throughout this time, their knowledge and enthusiasm has been consistently very high, as has their personal service and therefore I'd like to thank particularly Viv, Steve, Sarah and Jane, for looking after me and all my family's cars so well. I'd add that in my experience, no technical problem is too complex for the team - they like a challenge and I'm always impressed that if you describe an issue with a car, they normally say "that'll be the..." and sure enough it is! -that's what you need from a garage, in this busy world.
Customer in Somerset Posted on 27/06/2019 , work completed 22/06/2019
Great people to deal with
Customer Service
Quality
Value
Friendly, professional and efficient service from these people, as always. I never go anywhere else!
Customer in Dorset Posted on 04/06/2019 , work completed 03/06/2019
Helpful and friendly
Customer Service
Quality
Value
MOT and Service of 15 year old Jaguar estate. Traced and sorted electrical fault. Held car for me for a week whilst I was away. Used this garage for 5 years, always helpful and friendly. Charges are comparable to others, not excessive.
John, Dorset Posted on 17/05/2019 , work completed 17/05/2019
Trustworthy
Customer Service
Quality
Value
I have been a customer for approx. 10 years. My 20 year old Audi TT has been serviced, MOT tested and had remedial and running repairs done during this time. Viv, Steve and the team are knowledgeable, professional and execute any work to a very high standard; everything is explained clearly before work commences, sound advice given, permission sought so no unnecessary extras appear on the bill; the charges are competitive and reasonable. I have found everyone to be pleasant and courteous, not at all patronising which I appreciate as a female driver. I would not wish to take my much loved car to another outlet. Thank you Autotechnics (Gillingham) Ltd.
Customer in Wiltshire Posted on 10/05/2019 , work completed 09/05/2019
Thorough
Customer Service
Quality
Value
Excellent service, nice people to deal with.
Michael, Dorset Posted on 02/05/2019 , work completed 02/05/2019
Major service & MOT
Customer Service
Quality
Value
Very pleased with the service. My car was collected from my home and returned by lunchtime. Advice was given that cambelt should be changed at either 140,000 miles or 5 years and I shall do this shortly. I have no hesitation in recommending them.
Customer in Wiltshire Posted on 28/04/2019 , work completed 18/04/2019
MOT and Minor Service
Customer Service
Quality
Value
Excellent support as always. Convenient online booking system, expeditious servicing & MOT, timely feedback and pragmatic advice. No hesitation in recommending Autotechnics, justified by years of consistent performance.
Customer in Dorset Posted on 22/03/2019 , work completed 22/03/2019
Superb as always!
Customer Service
Quality
Value
Service on my van and MOT. Not able to do a class 7 MOT on site so took it to a local commercial center for me and waited for the work! Also a VERY reasonable service bill as always. I also use them for my elderly E39 5 series and they keep that in top condition, WITH NO UNNECESSARY WORK done if it is safe and in tolerance. Always welcome with an older car, they do know what they are talking about too! A pleasure to deal with and here's to the next Year. Steve Bid for bikes
Customer in Dorset Posted on 12/01/2019 , work completed 11/01/2019
My review
Customer Service
Quality
Value
If all companies provided a service like Autotechnics, the world would be a happier place!. My X5's air suspension failed, called on Saturday, fitted and repaired by Monday! Simply brilliant!
Richard, Wiltshire Posted on 03/12/2018 , work completed 03/12/2018
My review
Customer Service
Quality
Value
Smooth & trouble free.
Barry, Dorset Posted on 06/11/2018 , work completed 06/11/2018
Excellent service
Customer Service
Quality
Value
I recently bought a 2010 Audi TT from a friend and had a major service plus two new tyres (competitively priced) to put it in tip top condition. Just had a successful MoT. Very impressed with the treatment from the staff.
Little Posted on 04/10/2018 , work completed 04/10/2018
Fantastic service as always. Thanks!
Customer Service
Quality
Value
Been using them for over 10 years and never once been let down. Viv and his team always work hard to make sure you are completely satisfied. They are extremely professional and take the hassle out of car ownership. Highly recommended. The franchised dealerships could learn a few things from Autotechnics.
Philip Butler Posted on 18/09/2018 , work completed 18/09/2018
My review
Customer Service
Quality
Value
Replaced radiator 2004 model.
Howard, Dorset Posted on 06/09/2018 , work completed 06/09/2018
Always reliable.
Customer Service
Quality
Value
I have been using Autotechnics for my BMW and VW cars over several years. Service is knowledgeable, friendly, efficient and competitively priced. The car is always ready when promised.
Fiona, Dorset Posted on 06/09/2018 , work completed 06/09/2018
Audi a6 allroad air suspension
Customer Service
Quality
Value
Just great service sorted out the problem and done the repair in less than 24 hours. Most impressed will certainly use them again and be recommending them
Les, Milborne Port Posted on 21/07/2018 , work completed 21/07/2018
Efficient
Customer Service
Quality
Value
Superchip fitted to Ford Kuga 1.5 petrol turbo. Work completed in half time quoted, and at modest discount to quoted price. Friendly and efficient and good coffee.
Robert, Somerset Posted on 12/06/2018 , work completed 12/06/2018
Top Job
Customer Service
Quality
Value
Came in for two new tyres, prompt and efficient service, hence top job!
Ashley, Dorset Posted on 01/05/2018 , work completed 01/05/2018
My review
Customer Service
Quality
Value
First time of using Autotechnics Ltd. Had several recommendations from friends.
Which? Trusted Traders Consumer Posted on 13/04/2018 , work completed 13/04/2018
Very fast, great service
Customer Service
Quality
Value
MOT was very fast and friendly service! Free Wi-Fi, always great when waiting too!
Laura, Dorset Posted on 20/02/2018 , work completed 20/02/2018
My review
Customer Service
Quality
Value
Came in with oil light on, reception & mechanic helped straight away.
Which? Trusted Traders Consumer Posted on 07/02/2018 , work completed 07/02/2018
Quick & reliable
Customer Service
Quality
Value
Autotechnics always fit my car in when I ring up. Usually have a loan car which is important as we live rurally I have two children. Always a professional service.
Emma, Dorset Posted on 06/02/2018 , work completed 06/02/2018
My review
Customer Service
Quality
Value
Very friendly and helpful explained everything to me what they did & made me feel at ease. Very professional. Was able to fit me in straight away.
Kim, Dorset Posted on 24/11/2017 , work completed 24/11/2017