Endorsed by Which?

Bailey's Heating Company Limited

5.0

21 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BHC offers a complete central heating service for homeowners, local authorities and property developers.

We replace boilers, install brand new heating systems and carry out servicing and upgrades.

Work is carried out to exacting standards by local, highly-qualified engineers, many of whom have been with us for many years …

Experienced in the technical issues of complex heating systems.
Domestic and Commercial Boiler servicing.
Heating system and electrical controls fault finding specialists.
Gas heating system design and installation.
Boiler replacements.
Heating system servicing and repairs.
Accredited installer for various leading boiler manufacturers.
Landlords Gas Safety certificates.
Gas appliance installation and connection.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Renewable energy

    • Solar Panel Maintenance
    • Solar water heating
  • Electric Vehicles

    • Electric Vehicle Charging Points
  • Plumbers

  • Electricians

  • Smart Homes

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Fantastic service
Customer Service
Quality
Value
Boiler serviced. Appointment made and was called 30 minutes before engineer arrived. Service carried out swiftly, efficiently and very polite.
Customer in Hertfordshire Posted on 17/11/2022 , work completed 03/11/2022
The trader replied (on 23/11/2022)
Thankyou so much for your kind review. We hope to see you again next year :)
Efficient and friendly
Customer Service
Quality
Value
Easy to contact. This is the third time I have used BHC and all the staff have been efficient and friendly. The invoiced prices have been very competitive. I would definitely recommend these guys for their professional service.
Customer in Bedford Posted on 25/10/2022 , work completed 25/10/2022
The trader replied (on 27/10/2022)
Thankyou for taking the time to leave this fantastic review. Hope to hear from you again :)
BHC are fantastic!!
Customer Service
Quality
Value
I needed 2 or 3 little electrical checks and fixes. I phoned up booked an appointment within 7 days. The electrician turned up on time. He was polite, helpful, quick and clean. I have used BHC before for bigger work and they have always been efficient and great value. I love BHC and would use them again.
Customer in Central Bedfordshire Posted on 25/10/2022 , work completed 24/10/2022
The trader replied (on 27/10/2022)
Thankyou so much for your kind review! We are so pleased you chose to use us again :)
New Boiler installation
Customer Service
Quality
Value
I needed a new boiler and obtained three quotes and chose BHC. They were very quick to attend my premises to ascertain what I needed and responded quickly thereafter. Both members of the team seemed very knowledgeable and answered my queries. Fitting time was arranged very quickly and they arrived on time on the specified day. The work took up most of the day and when they left there was no mess to clear up! Very professional, very efficient and I have no complaints. I would recommend them every time.
Customer in Central Bedfordshire Posted on 10/09/2022 , work completed 27/07/2022
The trader replied (on 13/09/2022)
Thank you so much for your review. I'm glad we could help :)
Let the experts put it right
Customer Service
Quality
Value
After a now defunct company had botched the installation of an air source heat pump in our home, BHC was the only company we could find who were willing to put things right for us. Throughout our dealings with them, they showed in depth competence, thoroughness and a clear concern for our wellbeing. It was a pleasure to have the installation team in our house. Now we don't have to face another winter with no proper heating!
Cliff in Hertfordshire Posted on 12/08/2022 , work completed 11/08/2022
The trader replied (on 13/09/2022)
Thankyou for your kind review Cliff. We are always happy to help :)
Fast and efficient response
Customer Service
Quality
Value
Problem with hot water, contacted BHC for the first time and next day engineer turned up, he didn’t have a spare valve so another engineer was dispatched with valve. Very professional and tidy. Would have no issue recommending them as the first port of call for any heating/boiler-related issues.
Customer in Central Bedfordshire Posted on 24/06/2022 , work completed 17/06/2022
Continuing wonderful service
Customer Service
Quality
Value
BHC is our automatic default for anything heating related. They are always proactive in arranging a prompt visit at a time of day that suits us, during covid they are being very customer aware and remarkably thorough in hygienically cleaning anywhere they have touched. I fully recommend them and I know others who, following my praises, have used their services with equally high opinions.
Customer in Central Bedfordshire Posted on 06/05/2022 , work completed 05/05/2022
Brilliant firm
Customer Service
Quality
Value
We needed a power flush to our 30-year-old central heating system. Although this was recommended by our service contractor, I could not get a date for the work to be done. I saw Bayley's advert and thought I would give them a call. On that day, a date was arranged for an engineer to visit and check out what was required. By the next day, I was sent a quote which was £300 cheaper than my other quote and included a replacement pump. As soon as I accepted, I received suggested dates and the work has now been done. The engineers knew their job, got on with it quickly and efficiently, were very polite and tidied up after themselves. Very impressive. I will use them again and would recommend them to anyone needing plumbing work.
Customer in Bedford Posted on 13/04/2022 , work completed 12/04/2022
Proactive quick and pleasant
Customer Service
Quality
Value
Boiler needed servicing emailed and got an appointment a few days later on a time and date convenient to me. The gas engineer was friendly and informative and even looked into the expiry dates of our carbon monoxide monitors while he was here. He also took the time to explain a few things about our boiler and higher pressure gas supply we have etc. Will definitely be using next year.
Customer in Bedford Posted on 04/12/2021 , work completed 09/11/2021
On time, fast reliable service
Customer Service
Quality
Value
Friendly company they originally installed my central heating a couple of years ago. Called them for a service, they remembered me and booked the service straight away. The date and time fitted well with my shift work. The engineer was polite and friendly. Work was completed quickly and any questions I had were answered. Most helpful. Excellent value for money.
Customer in Central Bedfordshire Posted on 11/10/2021 , work completed 06/10/2021
Thank you BHC
Customer Service
Quality
Value
I called BHC to correct a problem we have with our boiler flue Matt their engineer called the same day to inspect what needed doing, within one week we had the estimate and within days the work was carried out. Matt and his apprentice arrived at 8 a.m. set to work and got the job done quickly quietly and efficiently and they were polite considerate (my husband was blind and with a dog) they left everything neat and tidy. I have no hesitation in recommending BHC they were excellent and I will most certainly use them again and no hesitation in recommending them to friends. Thank you
Frances in Central Bedfordshire Posted on 27/08/2021 , work completed 25/08/2021
3 years of Boiler Service
Customer Service
Quality
Value
We have had a boiler service each year for 3 years now. The first year included a free replacement carbon monoxide detector. The service engineer is super professional. Highly recommended & our neighbours use them too.
Paul in Central Bedfordshire Posted on 07/07/2021 , work completed 06/07/2021
The trader replied (on 14/07/2021)
Thanks for the lovely review Paul. See you next year :-)
Gas Boiler Service
Customer Service
Quality
Value
It's the third time I've used BHC to service my gas boiler. The engineer was very polite and remembered my situation. He was well turned out and very efficient, with a minimum of fuss. I would recommend this company to anyone to carry out similar work.
Customer in Central Bedfordshire Posted on 24/06/2021 , work completed 18/06/2021
The trader replied (on 14/07/2021)
Thank you for a lovely review. I'm glad we could help :-)
10+ years Vaillant combo boiler
Customer Service
Quality
Value
I’ve called BHC out on separate occasions for different faults with my boiler. The remedies were not obvious but BHC methodically eliminated potential sources of the problem until it was solved. -Punctual -Polite -PPE conscious Cost effective;- they have not taken advantage when revisits have been necessary.
Dennis in Central Bedfordshire Posted on 02/06/2021 , work completed 01/06/2021
The trader replied (on 14/07/2021)
Thank you for your lovely review Dennis. You have been a pleasure to work with :-)
Professional and excellent service
Customer Service
Quality
Value
We had a service on our boiler and Fernox filter fitted to give us extra protection to the boiler and Mark was very knowledgeable about the benefits of fitting this. He also fitted a radiator for us. He was very professional, friendly and efficient throughout the visit. Highly recommend.
Lee in Northamptonshire Posted on 16/04/2021 , work completed 24/03/2021
Endorsement Reference
Customer Service
Quality
Value
I have my boiler replaced, room thermostat upgraded, towel radiator relocated and additional TRVs fitted. The team was flexible with the appointment and thorough with the works. Any issues reported after the event, they were dealt with immediately.
Ling, Endorsement Reference Posted on 17/12/2020 , work completed 18/11/2019
Endorsement Reference - Thoroughly recommend
Customer Service
Quality
Value
I had my boiler serviced. We also had a problem with some radiators not heating up and when the engineer called he sorted it out for us.
SusanP, Endorsement Reference Posted on 10/12/2020 , work completed 02/12/2020
Endorsement Reference - Perfect for all your heating and boiler needs
Customer Service
Quality
Value
I have had yearly services for c5 years and also new heat pump and most recently repairs to radiator valves and full system drain down. Every experience I have had with Baileys has been efficient, professional, clear quotes and easy payment- I trust them totally with our houses very unique heating system and would recommend them to anyone whether you require installation, repairs or services and maintenance of your domestic heating
Rachlp, Endorsement Reference Posted on 10/12/2020 , work completed 19/11/2020
Endorsement Reference - Baileys Reference
Customer Service
Quality
Value
Baileys have always been so professional, friendly and complete works to the highest standards. I have had works done previously, where they managed to fix a problem we had for over 3 years, after having numerous companies out and still being left in a freezing house, I found Baileys, who came out and didn?t quit until they had fixed the problem, they even checked in over the following weeks to make sure all was still okay! Recently I had 3 new radiators fitted but had a last minute leak the night before they came, when they arrived in the morning they quickly located and fixed the leak for me too! Nothing is ever too much hassle, they?re also very clean and tidy when working! I wouldn?t use anyone else and highly recommend them to everyone!! They are so trustworthy and really reasonably priced!
Laura Williams, Endorsement Reference Posted on 10/12/2020 , work completed 13/11/2020
Endorsement Reference - Different level 12 out of10
Customer Service
Quality
Value
Great service from the initial consultation with Sarah through to the excellent Chris installing our new system. I am extremely pleased with the price, process and the professionalism of all involved. Overcame a number of issues with my system which a previous company had left. I now have an efficient heating system thanks to the Skills and Knowledge of everyone at Baileys heating.
Orla Brett MK, Endorsement Reference Posted on 10/12/2020 , work completed 10/08/2020
Endorsement Reference - BHC Review
Customer Service
Quality
Value
BHC installed the Honeywell Evo Home heating control system in my home as well as a Feenox TF1 Omega magnetic filter. They were fast, tidy, polite and everything works perfectly. 100% the company I would recommend to anyone that needs plumbing or heating work doing.
Tom, Endorsement Reference Posted on 10/12/2020 , work completed 20/11/2020