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Endorsed by Which? Trusted Traders

Baker Smith Ltd

Profile thumb the team

6 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check


We are a plumbing and heating company that has been established 7 years and have over 25 years experience in the field. This experience has enabled us to provide a service that satisfies the very different requirements of our clients be it private customers, landlords, tenants or agents.

We offer a 24hr/7 day service, providing emergency evening, weekend and bank holiday cover for a number of our clients. Although our office is based in St. Albans, we cover North and West London and the Home Counties. We are Part “P” and Gas Safe registered (registration number 231067) and hold all the necessary insurance covers. We are happy to carry out any work from minor plumbing repairs to complete property refurbishment, including Landlord Gas Safety Certification, boiler replacements, bathroom installations etc.

Find us on facebook www.facebook.com/bakersmithlimited
Follow us on Twitter @Baker_SmithLTD

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas safety testing and inspection
  • Bathroom fitters

    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom refurbishment

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

6 reviews
Customer Service
Sort by
Replaced valve control on HW/CH System
Customer Service
Arrived at time agreed. Diagnosed and replaced motorised-head on 3-way diverter valve very efficiently, taking just over the hour, including collection from supplier. Tidied up well, very professional. Quoted charges beforehand - call out £70+ and £30 per half-hour thereafter.
Customer in Hertfordshire Posted on 20/11/2019 , work completed 06/11/2019
Excellent company
Customer Service
Polite, efficient plumbers who arrived on time, fixed the problems, and offer very good rates. Would highly recommend.
Customer in Hertfordshire Posted on 12/09/2019 , work completed 02/09/2019
Helped twice!
Customer Service
I first discovered a leak at 7am one morning so rang a number of supposedly 24/7 plumbers but had to leave messages - all of whom have still to contact me. I then unearthed an invoice from a previous job that Baker Smith had done for us and rang their number - despite it being early the phone was answered right away and things then progressed very smoothly to the completion of the job. On a separate occasion we had need to deal with a damaged toilet at our local scout hut. Baker Smith were on site at 0830am at very short notice, thus enabling the playgroup that uses the scout hut every morning to run as normal, saving the day for many parents and toddlers with minutes to spare! Also, in order to carry out this work for us they had had to re-organise their running order for the day. Whenever I next have need for a plumber Baker Smith will certainly be my first port of call.
Customer in Hertfordshire Posted on 15/11/2018 , work completed 16/10/2018
Customer Service
Baker Smith were called out on my behalf following a burst at my house. All I can say is that they were fantastic not only did they repair the leak, but Mark, a director took complete control of the situation arranged for all work, replacement floors, decorating etc. to be done. He kept in constant touch updating me with how things were going. They were expedient, extremely clean and careful workmen. I cannot fault them in any way and would recommend them to anyone without a second thought.
rexresident Posted on 11/05/2018 , work completed 11/05/2018
Fantastic company and Liam is lovely
Customer Service
BakerSmith was not my first choice simply because I went with a Which? Trusted Trader nearer to my home, but this company badly let me down as they regarded me asking questions as a sign that I did not trust them. When they pulled out a whole list of jobs I had planned was in danger of falling apart. I phoned BakerSmith in floods of tears and John Baker was wonderful (making me laugh and telling me that he didn't think I was being unreasonable), saying that he would send Mark (Smith) to look at the work and come up with an estimate. Mark came round within days and said the company would be able to carry out the work on the days that I had planned. What was even better was his estimate was lower than the original company. He explained everything brilliantly and was able to suggest that pipework could go under the floor boards when the other company said that pipe work would need to go on the outside of the house. I bombarded him with loads of questions and he answered every one. He never made me feel like a pest. Liam did the work and his work ethic was amazing. He was even able to give us hot water when the boiler was being changed over. When he put our new shower in I wanted something changed so he came early the next working day and fixed it. I will never trust another company with our heating and plumbing ever again.
15932 Posted on 21/05/2017 , work completed 21/05/2017
Prompt and very satisfactory service
Customer Service
Recently needed attention to my downstairs toilet. I had tried another plumber but he didn't bother to phone me back despite promises. Requested help and very pleasant plumber came same day. Resolved problem within the hour. Made no attempt to drag out time, which is known. Would recommend.
Brian Posted on 25/09/2016 , work completed 25/09/2016