Bamsey Plumbing & Heating

Martin serviced my boiler and fitted a new main burner gasket as a precaution. He fitted the new Vaillant boiler 5 or 6 years ago and did an excellent job. His knowledge and expertise is superb. He is the most thorough and professional heating engineer we have ever used. I highly recommend him!

Martin has dealt with a number of jobs for me over the last ten years: Boiler servicing, repairs and plumbing etc. He is reliable, efficient and has considerable experience and knowledge. He always tries to resolve issues quickly and is always friendly and helpful. I highly recommend him.

I had a new vaillant boiler fitted by their recommended engineer S & A Heating Torquay, the fitter rushed the job, left a leak, did not balance the system, nor explain the workings, it took ages to get an engineer out to rectify the system,, he could only look at the boiler, not the system. I found Mr Bamsey so different: careful , thorough, and sorted out the problem.

I contacted Bamsey Plumbing and Heating after noticing a leak from my heating system. I was naturally very concerned that this could rapidly lead to more serious problems. I was already aware that the ageing gas boiler would need replacement in the foreseeable future. Martin visited my home on 13 February; he thoroughly assessed the problem, and fully discussed the options available to me. He then promptly provided an estimate for the work we had discussed. From my conversations with Martin, I would have been very happy to engage Bamsey Plumbing and Heating to carry out the work. The fact that I appointed an alternative installer was not based primarily on cost, but on my personal circumstances at the time. Thank you for your help, Martin.

Martin was very professional, answered my questions clearly, and conducted a very thorough boiler service. Aftercare: My boiler fan was staying on longer than expected and after exchanging a few diagnostic emails Martin diagnosed a setting that I was able to easily adjust to correct the issue. At the time of writing this review, I have had no further issues. I have recommended him to others and they have been delighted with his work.

Martin was recommended to me and responded quickly to my enquiry regarding a boiler leak, attended the same day and diagnosed the issues immediately. The boiler received its most comprehensive service ever and was fully repaired - with parts ordered overnight - within twenty four hours of first contact. Martin is highly professional and very knowledgeable. He explains everything very clearly, is considerate and a pleasure to deal with. This is the level of customer service that all tradesmen should aspire to and I have no hesitation in recommending him highly and endorsing his status as a Which Trusted Trader.

We were reassured by the independent and unbiased knowledge when providing the quote. When the work was being undertaken we were always kept informed of progress and explanations of what was happening and what will happen next - everything was clear and easy to understand The work was completed within the timeframe provided and all work was carried out to a very high standard and we wouldn’t hesitate to recommend to others

Cannot praise martin highly enough. He responded to my contact quickly and came to our house within 24 hrs. He was very clear about what work was required on the boiler and gave honest opinion regarding repair and cost which was a good price. I felt very reassured by him. The repair was completed the next day and the boiler is now fully working. I felt he was very professional and did a very good job and i would not hesitate in using him again or recommending him to friends. Trustworthy company. Very glad I found him on the which trusted traders.

Having waited three weeks for our regular gas boiler engineer to come and inspect a water leakage in our boiler, I gave up and consulted Which? Trusted Traders. I found Martin Bamsey, who came within hours of my contacting him and quickly identified and stopped the leak. I shall definitely invite him again when our annual boiler service is due. I mentioned this to him and he promised to open a file for me with a note to bring a spare part with which to replace a non-essential but slightly damaged part when he comes to do the annual service. Now that's what I call top quality service.