Bamsey Plumbing & Heating

Martin Bamsey was recommended to us by a builder who was doing work for us. We wanted a new boiler and Martin came and assessed the work to be done as Which? Stipulated in the relevant article in your magazine. We were given a quote, starting date and approximate time for the work to be completed and all of our questions prior to the work commencing were answered. Martin arrived and started working on time every day for the best part of a week. He worked continuously all day every day. He obviously takes pride in his work and was tidy and organised working in our home, with courtesy and consideration, keeping disruption to the absolute minimum. This was about seven years ago, since then he has provided us with an annual service of our hot water and heating system, attended promptly to attend to issues that needed professional input and has always answered our telephone calls to him when we have had questions. The most recent work on the 24/1/2025 was to install a new thermostat. He has removed our defunct immersion tank and created a fantastic airing cupboard by installing a radiator which operates independently from the central heating. Martin is conscientious, competent, efficient, reliable and most importantly.. safe! We trust him without reservation and this feedback is an honest and truthful rating on the part of me and my wife.

Having just moved, I called Mr Bamsey out of the blue in the morning to fix a faulty lavatory flush a leaking tap. He was able to come that afternoon because of a cancellation. He replaced the flush system after some complications resulting from the age of cistern and also fixed the leaking tap. All done efficiently and tidily. I have already arranged for him to service the boiler and he will be my go-to plumber in future.

Martin serviced my boiler and fitted a new main burner gasket as a precaution. He fitted the new Vaillant boiler 5 or 6 years ago and did an excellent job. His knowledge and expertise is superb. He is the most thorough and professional heating engineer we have ever used. I highly recommend him!

Martin has dealt with a number of jobs for me over the last ten years: Boiler servicing, repairs and plumbing etc. He is reliable, efficient and has considerable experience and knowledge. He always tries to resolve issues quickly and is always friendly and helpful. I highly recommend him.

I had a new vaillant boiler fitted by their recommended engineer S & A Heating Torquay, the fitter rushed the job, left a leak, did not balance the system, nor explain the workings, it took ages to get an engineer out to rectify the system,, he could only look at the boiler, not the system. I found Mr Bamsey so different: careful , thorough, and sorted out the problem.

I contacted Bamsey Plumbing and Heating after noticing a leak from my heating system. I was naturally very concerned that this could rapidly lead to more serious problems. I was already aware that the ageing gas boiler would need replacement in the foreseeable future. Martin visited my home on 13 February; he thoroughly assessed the problem, and fully discussed the options available to me. He then promptly provided an estimate for the work we had discussed. From my conversations with Martin, I would have been very happy to engage Bamsey Plumbing and Heating to carry out the work. The fact that I appointed an alternative installer was not based primarily on cost, but on my personal circumstances at the time. Thank you for your help, Martin.

Martin was very professional, answered my questions clearly, and conducted a very thorough boiler service. Aftercare: My boiler fan was staying on longer than expected and after exchanging a few diagnostic emails Martin diagnosed a setting that I was able to easily adjust to correct the issue. At the time of writing this review, I have had no further issues. I have recommended him to others and they have been delighted with his work.

Martin was recommended to me and responded quickly to my enquiry regarding a boiler leak, attended the same day and diagnosed the issues immediately. The boiler received its most comprehensive service ever and was fully repaired - with parts ordered overnight - within twenty four hours of first contact. Martin is highly professional and very knowledgeable. He explains everything very clearly, is considerate and a pleasure to deal with. This is the level of customer service that all tradesmen should aspire to and I have no hesitation in recommending him highly and endorsing his status as a Which Trusted Trader.

We were reassured by the independent and unbiased knowledge when providing the quote. When the work was being undertaken we were always kept informed of progress and explanations of what was happening and what will happen next - everything was clear and easy to understand The work was completed within the timeframe provided and all work was carried out to a very high standard and we wouldn’t hesitate to recommend to others

Cannot praise martin highly enough. He responded to my contact quickly and came to our house within 24 hrs. He was very clear about what work was required on the boiler and gave honest opinion regarding repair and cost which was a good price. I felt very reassured by him. The repair was completed the next day and the boiler is now fully working. I felt he was very professional and did a very good job and i would not hesitate in using him again or recommending him to friends. Trustworthy company. Very glad I found him on the which trusted traders.