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Trusted Traders

Barnet Window Company Limited

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4.8

360 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

About

When you are investing hundreds (or even thousands) of pounds in replacement windows, doors or conservatories, you deserve to receive premium quality products, and an honest service that goes beyond simply ‘good enough’.

The Barnet Window Company is a family run business that is proud to have been providing the local community with the very highest quality premium home improvement service since 1987. Our aim is to guide you through the often daunting task of replacing the windows and doors in your pride and joy – your home. We provide a personal and reliable service, paying attention to every detail at every stage, starting with our specialist advisors, right through to your installation by our experienced craftsmen, and beyond.

As specialists in traditional timber alternative windows, but also with a full range of contemporary products available, we will tailor-make a bespoke solution for your requirements to ensure that you make the best decision for you and your home.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
360 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Highly recommended company
Customer Service
Quality
Value
I am extremely pleased with the work carried out by Barnet Windows to replace all the windows in my first floor flat. It was a pleasant experience from start to finish. Great customer service, reasonable price and work carried out to a very high standard. They worked around a problem with outside access to the rear of my property, and even built a ledge for my cat to look out of one of the windows!
Customer in Greater London Posted on 28/03/2021 , work completed 19/03/2021
Replacement Bedroom Window
Customer Service
Quality
Value
The service and communication from all members of the company were excellent - professional and reliable. The service provided was very efficient from start to finish. Kim installed my new window with minimum mess and provided useful advice.
Customer in Greater London Posted on 26/03/2021 , work completed 25/03/2021
Excellent work
Customer Service
Quality
Value
Very impressed with the work they carried out. Professional and friendly from office staff to installer. If you need new windows I would look no further and would highly recommend to anyone. Being a family business and not a big company says it all.
Lesley in Hertfordshire Posted on 24/03/2021 , work completed 17/03/2021
Replacement Doors
Customer Service
Quality
Value
Our external door from the kitchen to garden and rear door to the garage needed replacement. I had ongoing problems with the original kitchen door requiring several visits by the company to rectify. These repairs/modifications were never carried out to our satisfaction, which led to the new doors being ordered. The entire process from enquiry to site visit, surveying, etc... and eventually the removal of the old and the fitting of the new, was carried out with friendly professionalism. Throughout the entire time, communication via emails and texts kept us abreast of everything. Overall, the process was seamless, the work was carried out to our satisfaction and the product quality second to none. I would highly recommend Barnet Window Company.
Graham in Hertfordshire Posted on 10/03/2021 , work completed 09/03/2021
The trader replied (on 17/03/2021)
Dear Graham, Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear that you are happy with your door as well as the service provided by our team. Many thanks from the team at Barnet Window Company
Brilliant
Customer Service
Quality
Value
Barnet Window Company installed two windows and a door on our garage. The company communicated very well with us at every stage of the process (including an initial consultation, talking us through the options and sending detailed design drawings for what was, on the face of it, a pretty basic job). This stood in stark contrast to some other companies we had tried to get quotes from. The work itself was also of a very high standard. If there was a tiny gripe on my part it would be that we had to wait three months for installation... but then again the company is clearly in high demand, which speaks volumes for the quality of the workmanship.
Graeme in Greater London Posted on 08/03/2021 , work completed 25/02/2021
The trader replied (on 17/03/2021)
Dear Graeme, Thank you for taking the time to leave us a review, it is much appreciated. We are delighted to hear how pleased you are with your windows and door along with the service provided. Many thanks from the team at Barnet Window Company
Very happy to take your money, but good luck if something goes wrong as they will not honour their responsibilities under the Consumer Rights Act 2015
Customer Service
Quality
Value
I picked BWC because it is a family-run firm and has a good reputation. There are certainly a lot of happy customers that have posted reviews here. But all of this changed for me when I started to experience problems with the windows they installed in 2016 and 2018, purported to be a 'premium product' and claimed 'to last longer than cheaper versions'. Initially they were very helpful, and would come out to fix the problems under the guarantee. But when problems start to occur even before final payment has been made, callouts under the guarantee happen multiple times a year, and items that are 'fixed' break again within a short period of time or the same problems happen to other windows, there is clearly a more fundamental issue with the installed products. BWC was initially helpful with raising these points with the manufacturer, even stating in writing that 'it is clear that these problems are clearly manufacturing issues'. But this changed as soon as they became aware that it is the retailer, not the manufacturer, that is legally liable under consumer law. Suddenly BWC started to claim that all of the issues - sections of my windows falling off (10 times) and gaps appearing in my 'energy-efficient' windows to let in cold draughts (8 times) - are merely 'cosmetic issues'. I have offered them the chance to retract their assertion - particularly as it contradicts their previous stance - but as they are standing by it I feel I have no choice except to post this review.
Customer in Greater London Posted on 05/03/2021 , work completed 18/09/2018
The trader replied (on 25/03/2021)
Dear Mr Shah, We endeavour to provide full satisfaction with every installation we carry out. Under our 12 year guarantee we have visited whenever required to address any issue and will continue to do so. With 35 years of quality work under our belts, we feel we fully deserve the excellent reputation we have both for the quality of our work and commitment to excellent customer service – unfortunately it seems that on this occasion this was never going to be achievable. Kind regards from the team at the Barnet Window Company
Replacement Front Door
Customer Service
Quality
Value
We wanted our front door replaced with a Solidor so we turned to Barnet Window company as they were local to us and had excellent reviews. From my initial email to Tommy, Steve surveying, Abby arranging installation and Kim doing the actual install, the level of customer service has been excellent. At each step (ordering, surveying and installation) everything was properly explained and timing expectations were managed due to Covid. On the day of the install Kim arrived on time, was diligent, fast, clean and did a great job. Could not ask for more. Very happy with the new door and I have already enquired out about replacing my windows. In my experience the reviews were accurate and I would highly recommend this well run family business.
Customer in Greater London Posted on 03/03/2021 , work completed 03/03/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review. It is a pleasure to hear how happy you are with your new Solidor front door and the customer service provided was to your expectations. The personal mentions will be passed on and are greatly appreciated. We look forward to working with you again in the future. Many thanks from the team at Barnet Window Company. Many thanks
Brilliant postwork support
Customer Service
Quality
Value
I had Barnet windows install a door a few years back. Due to being directly in the sun it's expanded/contracted multiple times over these years, loosening things up a bit. Upon calling up they set up a service straight away and came over within a few days to sort the door. Brilliant service, Andy was great. Highly recommend.
Customer in Greater London Posted on 03/03/2021 , work completed 02/03/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review, it is much appreciated. We are pleased to hear how happy you are with the service provided following the installation of your door a few years ago. We will pass on your kind comments to Andy. Many thanks from the team at Barnet Window Company.
Excellent service and fitting
Customer Service
Quality
Value
Kim Morris was our installer and he was excellent. Very courteous and conscientious, and made sure we were updated of his progress. After the installation of the two new doors, Kim cleared up after and made sure we were 100% happy with the doors. Great job and would highly recommend Barnett Window Company
Customer in Hertfordshire Posted on 02/03/2021 , work completed 02/03/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review. It is delightful to hear how pleased you are with the installation of your two new doors along with the service provided. We will be sure to pass on your kind comments to Kim. Many thanks from the team at Barnet Window Company
Professional and friendly
Customer Service
Quality
Value
From our first contact with Barnet Windows to order a Solidor front door, we were impressed with the professionalism and friendliness we experienced. Under COVID distancing regulations, Tommy visited us to do the initial measurements and to go over estimated costs. Because of the way our house is built and some specific features we wanted retained, we needed a second visit from Steve the surveyor, and we finalised our order. The buying process was clearly explained and the team were transparent about possible manufacturing delays due to the pandemic. The dealings we had with the admin team were all prompt, polite and very helpful to us. The install was done last week. Dave the installer turned up on time first thing, and we liked his approach to the work. He protected our hall with dust sheets and he cleaned as he went along - by the time he left we think our porch was cleaner than before he arrived! He worked through to mid-afternoon when the job was completed, not even pausing during some quite heavy rain showers. The final finish was perfect. We cannot fault the quality of work or the product. We can’t recommend Barnet Windows and Solidor enough.
Customer in Greater London Posted on 25/02/2021 , work completed 18/02/2021
The trader replied (on 10/03/2021)
Thank you for taking the time to leave us a review. We are delighted to hear how pleased you are with your Solidor front door along with the service provided. We will pass on your kind comments to the rest of the team. During this difficult time as we make our way through the current pandemic, we greatly appreciate your review. Many thanks from Barnet Window Company.