Barnet Window Company Limited

Barnet Window Company installed two bedroom windows for us. One was a complex French door with windows. This was done under covid lockdown conditions. They conducted a thorough risk assessment before they came to install. Advance planning was the key to the success of this project. The fitters were friendly, courteous and worked hard so that the job could be completed in one day. While they worked, an inspector arrived to make sure all was well. The work was completed on time, on budget and we are delighted with our heritage windows. They fit beautifully into our period property. The fitters cleaned up after their work was done and they removed all rubbish. I highly recommend Barnet Windows to anyone - we will certainly have them back for further work.

Barnet Window replaced our two fire exit doors at St Paul's Church hall. The work was tendered out and they came in at the best price with the highest quality. There was a considered and careful survey undertaken with all considerations taken into account. The work was booked around a pre-school using the premises. It took tow teams a whole day to take out and fit these new doors and windows. Everything was considered in the fitting so that there was ample fold back of the doors, simple bar exit along with an additional thumb lock. The work was carefully tested and checked. It is a considerable improvement with the added insulation. A friendly and hard working team. Thank you, they come highly recommended.

On the install of a 4 panel bifold door. Scratched all glass. 15 panes required replacement in total. Damaged all frames. Subcontracted repair who sanded, filled, and spray painted in mismatching colour damaging wood grain effect. 5mm gap at top of doors, unsealed at bottom letting weather in. Handle not installed properly. Fittings fitted with half the required amount of screws. Confrontational staff. Non conforming to industry and contractual requirements. Expensive. These issues, in isolation, may be forgivable if Barnet windows would acknowledge their fault and cooperate in repairing as is their responsibility to, both morally and contractually. However they choose to blame everyone else for their failings, to include ignoring emails and behaving dishonestly denying any issues, even bizarrely blaming us the customer for them sending unqualified staff working without care or attention. I asked the managing director for the complaints procedure, he then became confrontational insulting us, refusing to pass it. They had multiple chances to put right over many months, with each visit the issues remained. Thankfully the door manufacturers engineers visited and put everything right in a few hours, highlighting Barnet Windows inabilities. Industry watchdogs, such as Which? Trusted Trader, have been setup to protect both consumers and the industry from this behaviour. Use a different company, you can do without the stress.

A huge thank you to the Barnet Window Company team. Our front door needed replacing and the entire process from start to finish went smoothly. There was regular communication from when the order was placed right through to installation. Kim Morris did the installation and he was brilliant, fitted to a high standard in record time, minimal mess and tidied up afterwards. He was also very cheerful. The door looks stunning! We are very satisfied, will be using them again and have already recommended Barnet Windows to the neighbours.

When burglars broke in through our patio doors we turned immediately to Barnet Windows, who we have used for many years. After much delay caused by Covid and our insurance company they fitted new doors this week which are better than he old ones. We chose Barnet Windows many years ago because they are a local company and quoted a good price. They continue to give a personal and professional service and we are pleased that they have grown and prospered.

Barnet windows replaced a massive bay window and large rear window. Chris and Spencer did a fantastic job fitting the windows and I can’t fault their excellent service. A good price, great service, highly recommend!

We used this company to fit 2 french doors 1 sliding patio door and a single door the installation guy was Kim Morris. I can’t recommend him highly enough he done an excellent job with minimum mess and disruption to us. We will definitely be using them again

We had a new front door fitted and from start to finish the whole process could not have been easier. Great communication at all times, both listening to our needs and offering advice and guidance. Delivered on time and to the cost quoted even though we had a few special requests. would not go anywhere else, top company, top people and top result. Thanks you Barnet Windows.

I can wholeheartedly recommend Barnet Windows. They installed 2 windows and 2 patio doors for me during the recent very difficult time. They never put a foot wrong. Everything was done exactly as planned. They were very friendly and considerate to deal with. The result looks delightful. One clever point is that correspondence is always accompanied by a photograph, so there is no difficulty in recognising who is at the door. I chose them out of several submissions because they listened so carefully to exactly what I wanted and though not the cheapest, their price was reasonable.

Recently had sash windows replaced. Delighted with them. They are in keeping with the traditional design of an Edwardian period property and enhance this. Other than the inevitable delay due to Covid the time schedule was adhered to and there was excellent communication throughout from start to completion of the job. I felt the price was fair for the quality of the product and workmanship. The personnel from the company were very helpful, responsive to queries and prompt to reply. The workmanship is also excellent - the finished product looks beautiful. Incorrect architraves were delivered and partly put up on the first day but this admin error (easily done) was promptly resolved. An area for improvement which I hope the company find useful to address is more careful protection of home furnishings. We appreciate that replacing windows is a very dirty job & some damage may occur and indeed some care was taken with this but there are a lot of marks on the paintwork, and chipped paintwork beneath a radiator underneath the windows in one room - this could easily be avoided with more careful placing of dust sheets, proplex protection covers along walls, and boards or proplex over the radiator to prevent rubble falling behind it causing damage in a area that is very difficult to clean. Having said this overall the quality of the product is excellent as is the customer service and I would certainly recommend the company and use them again. Tricia North London